جاكلين سانتور, Regional Logistics Supply & Demand Supervisor

جاكلين سانتور

Regional Logistics Supply & Demand Supervisor

Del Monte Foods UAE FZE

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Hotel And Restaurant Management
الخبرات
16 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :16 years, 4 أشهر

Regional Logistics Supply & Demand Supervisor في Del Monte Foods UAE FZE
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ يناير 2014

Support business and the distributor, ensure no supply interruption due to logistic issue
• Response for correct and on time forecasts, shipments, planning and effective coordination with distributors and other stakeholders.
• Collaborate with the source to ensure the agreed demand plan translates into production requirements and
Products loaded on time to meet customers demand.
• Co-ordination and collaboration accross multiple entities (sources: Kenya, CECAB, APAC) to communicate availability of materials and sticker requirements per customer.
• Coordinates with the shipping line for the cost effective options and give action to decide on the best to the fruits to lessen the quality claims.
• Understanding the challenges and constraints of origin in delivering MENA’s desired products for both bananas and pines • Participate in S&OP (sales and operational) process with partners on monthly basis • Coordinates with related parties to satisfy market demand and manage supply forecast • Provides an excellent service to the customer and all markets and internal request and ensure smooth flow of operation • Supervise team to ensure no delay in receiving documents from the source to the customers and MENA Markets • Maintain accurate records, prepares weekly report files to see demand vs the loaded and variance • Communicate with regional supply and local regulatory department
• Handles customer and MENA Market claims due to quality issues
• Coordinate with finance for the preparation of invoices to receivers and securing payment against shipping documents.
• Manage a logistics operation to ensure customer satisfaction; and achieve a profitable, cost efficient operations in compliance with company policies and procedures.
• Perform other duties as needed.

Logistics Supply & Demand Coordinator في DEL MONTE FOODS (UAE) FZE
  • الإمارات العربية المتحدة - دبي
  • يناير 2014 إلى يناير 2014

Identify, evaluate and coordinate with quality suppliers to meet various requirements. Collate and compile documents for opening of a new vendor of 3rd Party Supplier in the system. Ensure the demand has been met and any shortages to inform the market on time. Liaise with supplier and source for the raw materials and buyer requirements. Maintain cordial business relations with the supplier; acquire ownership of the purchase requisition from SAP System and creation of purchase order to invoice receipt lifecycle.
Stellar role in managing fresh fruits shipments in/out of MENA Region to local units and receivers across the region.
 Extended support to Business Development Director; managed MENA supply and demand for distribution of Bananas & Pineapples.
 Compiled and collated data for the generation of sales and demand reports to identify weekly sales allocation from Latin America.
 Pivotal in purchasing of various fresh fruits from Europe, Turkey & Latin America sources.
 Collaborated with intercompany offices related to invoices and accurate billing information.
 Contact the surveyor for Quality inspection of fruits at destination against customer claims.
 Recommended request to Senior Financial Analyst for the price update with information of customer code, material item, agreed with prices and validity, and account holder/approver name.
 Accomplished Freight coordinator; skilled in handling inquiries from the various MENA market for dry and refer shipments
 Responsible for coordination between various carriers and partners offices both local and abroad
 Proficient in creating new and competitive price offers for abroad partner queries

Key Account Executive في KUEHNE NAGEL LLC
  • الإمارات العربية المتحدة - دبي
  • يونيو 2011 إلى ديسمبر 2013

Ensured prompt address to key account customer related inquiries of overseas partner’s Multinational companies; coordinated for shipping processes up to destinations and invoicing of the top customers.
• Maintained cordial business relations with the counterpart to ensure profit be equally shared between offices.
• Documented and furnished detailed information to the Agent at load port for bookings for reefer container; ensured the temperature is maintained for reefer container.
• Collaborated with 3rd party freight audit provider in Europe (Control Pay) pertains to the process of payment, post-audit, pre-audit to invoicing.
• Supervised and maintained a check on the rates, the flow of goods, funds, and trade information, from the point of order through final payment by using GT NEXUS software.
• Oversaw performance of associates for timely management & different jobs as per the KPIs and ensured 100% accuracy in invoicing & minimized issuance of credit notes.
• Distinction of being the In-Charge of applying the letter of credit for RNA shipment (if required)
• Maintained data with Supplier contact details, L/C Number, Order Number and/or shipping marks, Incoterm, POL, POD, and required volume/equipment/cargo details to be forwarded to respective K+N origin stations upon receipt of the order from the customer.

Sales Support في KUEHNE NAGEL LLC
  • الإمارات العربية المتحدة - دبي
  • يناير 2008 إلى مايو 2011

Administered operations as In-charge of routing for cross-trade shipments, follow up for booking, routing, receiving, consolidation of cargo, container loading and stuffing, document issuance, shipment confirmation, and delivery at the destination to GCC countries.
• Managed detailed cargo handling information and document flow from origin up to destination for higher quality service to the customer for a major retail company in the Middle East region
• Collaborated with suppliers, vendors, and all sea freight customers in close coordination with shipping lines likes Maersk, HMM, UASC, CMA-CGM, MSC, NYK, and APL for the ocean freight price updates.
• Distinction of being the In-charge of shipping and customs clearance documentation, shipment confirmation, and reporting status.

الخلفية التعليمية

بكالوريوس, Hotel And Restaurant Management
  • في San Sebastian College - Recoletos
  • يونيو 2003
بكالوريوس, Hotel and Restaurant Management
  • في SAN SEBASTIAN COLLEGE
  • يناير 2003

in

الثانوية العامة أو ما يعادلها, High School
  • في SAN SEBASTIAN COLLEGE
  • يناير 1997

Specialties & Skills

Demand Planning
Customer Service
Pricing
Operation
Logistics
Knowledgeable in Letter of Credit
Logistics Background
coordination skills
organizational skills
Understanding of documents requirements
Cost efficiency and responsiveness
strong communication
Customer Service

اللغات

الانجليزية
متمرّس

التدريب و الشهادات

Certified International Supply Chain Professional (CISCP) (الشهادة)
تاريخ الدورة:
August 2021
صالحة لغاية:
August 2026

الهوايات

  • Cooking, balloon decor