Sales & Contracts Specialist, Aviation Dept.
Misr Petroleum Company
Total years of experience :16 years, 8 Months
o Present and sell company products and services to current and potential clients by directly communicating with major International Airline & aviation Companies (Ex: Thomas Cook, British Airways, Lufthansa, Air Berlin, Turkish A/L, ....etc.) in order to: Identify and resolve client concerns, handle tenders, prepare offers, negotiating contract terms & conditions, & concluding contracts in close liaison with top management.
o Establish and maintain current client and potential client relationships.
o Follow-up for collection of payment.
o Coordinate shipping schedules and delivery of services.
o Making accurate, rapid cost & price calculations, and providing customers with quotations.
o Prepare presentations, proposals and sales contracts.
o Develop and maintain sales materials and current product knowledge.
o Leading & supervising contracts team (consisting of 2 employees); by assigning tasks & ensuring they're met accurately within the agreed time limit.
o Developed a well-organized filing system for both electronic and Physical documents.
o Voluntarily worked on making irregular researches looking for Updates related to our realm of Business & Sharing the same with the concerned persons in our department.
o Negotiating on price and costs, delivery and specifications with buyers, airports and managers, also negotiating the terms of an agreement and closing sales.
o Prepare paperwork to activate and maintain contract services.
o Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals.
o Communicate new service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff.
o Developed new ways for handling the regular work tasks, including:
o Evolved some marketing tools; like: "Introduction for the Aviation Dept." as a Power point presentation, "New Customer Application form", "Form Of presented offers".
- Revising the old form of fuel agreements, upgrading it into a new upgraded one more coping to the latest renowned international Aviation terms & conditions (According to the IATA).
- Took initiative in some HR tasks; which have been approved by high Management to be taken as templates, like: (Job Description), (Performance Evaluation).
o Assisted Chairman Assistant Of Foreign Market in projects outside her job Description upon his request:
- Prepared "Code of Conduct”; under the supervision & idea of the chairman assistant.
- Responsible for preparing "meeting agendas and minutes of meeting" for the monthly meeting held by the Chairman assistant with the aviation department.
o Other duties as assigned.
As an executive secretary & reporting to: (MEA Director of Operations / Africa Manager of Operations / Projects General Director / Projects upgrade Manager); accomplishing the following tasks:
o Manages the coordination with the travel agent: visas regulations and documents preparations - airport services - tickets, Handling visas requirements & all travel details for the team.
o Managing all T&E and settlements with finance and resolving all related matters.
o Perfect negotiation skills as being an authorized person in dealing with hotels and resorts until we reach the best prices and benefits to the company, managing events and preparations of internal and external meetings that the team does.
o Reliable coordinator with PI Regional offices and maintaining their requirements related to the Regional guests’ visits to/from Egypt.
o Handling Regional Team agendas either in preparation or execution and keeping full team allows updated on the team future commitments and agenda management
o Highly skilled in meeting and setting priorities to meet deadlines.
o Full responsibility managing department drivers + cars in case they exist
o Handling Petty cash for the team & department.
o Admin office work
o Internet and on line tools to search for required tasks as given by the team.
o PowerPoint savvy - as this is the key format of presentation with our team, helping other members and direct managers develop and finalize presentations on any given tasks.
o Successful direct contact with Major International production companies like: Discovery to coordinate bringing the materials of the programs to be marketed in the Middle East
o Supervising the whole process of post production services starting from: subtitling & dubbing by following with our studios in all branches to ensure that no program will be delayed beyond an agreed time limit.
o Collaborate with Tanweer Marketing Executives on preparing offers to be submitted to TV channels from the received programs.
o Preparing and maintaining fully updated marketing records
o Developed new ways for handling the regular work tasks, including:
Evolved the marketing tools by using presentable power Point presentation with professional designs instead of the normal word documents
Prepared many reports which have been approved by high management to be taken as templates, like: (the monthly activity marketing reports) & (the internal audit checklist)
o Assisted top management in many projects outside my job description, including:
Giving training sessions to my colleagues.
Preparing presentations for some of the clients we deal with
o Voluntarily worked on making irregular researches looking for updates related to our realm of Business
o Ensuring all office stationary is available, Following up on all office equipments conditions and needed cartage and coordinating buying within the adequate time frame needed
o Answering all incoming calls, diverting to relevant persons, taking messages and notes.
o Dealing with Courier companies ensuring sending out assigned shipments in time framed accordingly
o Responsible for the Monthly attendance reports & “finger prints system”
o Assisting any of the marketing coordinators in any task assigned according to its priority & in preparing some reports as requested while ensuring confidentiality.
o Responsible for maintaining hard copy and electronic filing System
o Create, transcribe, and distribute all office correspondences (meeting agendas and minutes of meeting).
o Update and chase delegated tasks to ensure progress to deadlines
o Take initiative in manager’s absence
o Prepared reports as assigned: (Tanweer contact details report-&- Middle East channels: their Nature- type of transmission- footprints...etc.)
o Other duties as assigned.
The Cambridge International Certificates in Business provides a framework for developing the skills and knowledge needed for employment in the increasingly dynamic business environment. The Diploma has been developed specifically for the international market, recognizing the growing importance of employees working across geographic and cultural borders. The Diploma aims to meet the needs of employers, employees and students, by assessing knowledge and competence in a range of Business areas. Modules o Marketing (Grade: Distinction) o Human Resource Management (Grade: Merit)
I’m proud that I’ve managed to join this university as it enabled me to study & grasp the flowing subjects that gave me a good thorough picture on the market & the field of business by using popular books with latest editions for renowned authors like: Philip Kotler & others. The subjects include- but not limited to- the following: 1. Marketing Management 2. Human Resources 3. Economics 4. Accounting, Governmental & Financial accounting. 5. Psychology 6. Statistics 7. Law 8. Information Technology
