Biomedical Service Engineer
City Pharmacy
Total years of experience :4 years, 7 Months
• Performed Installation and maintenance of Siemens Diagnostic Products such as Siemens Dimension Chemistry analyzer and Sysmex Blood Coagulation Analyzer in Al Ain, Abu Dhabi and Western Region.
• Attend to emergency on call service request and minimizing machine down time.
• Supported Maintenance of company's other products such as Chattanooga, Karl Storz and Mediwatch.
• Conducted training for Hospital staff, trainees and patients to operate and maintain medical instruments with care and safely.
• Keep track and record of Daily Work schedules, PPM schedules, Report documentation and abide to company policy
• Effective communication with the customer to troubleshoot an issue or to improve existing customer service and ensure our service meets customer expectation.
• Repaired and maintained Sterilizers such as Getinge and AMSCO used in Government and Private healthcare institutions.
• Performed PPM and service of medical equipments installed in
• Coordinated organizations operation and assisted in improving sales and awarding contract s from the customer.
• Hands-on experience on most of the latest medical equipments and deeper understanding of the functional operation of the medical equipments
• Performed repair, calibration and maintenance of the medical equipments in various domain.
• Safety-tested medical equipment and health-care facility's structural environment
• Prepared documents on repair action and spare part purchase and also supported in Office documentation
• Hands-on experience on most of the latest medical equipments and deeper understanding of the functional operation of the medical equipments
• Performed repair, calibration and maintenance of the medical equipments in various domain.
• Safety-tested medical equipment and health-care facility's structural environment
• Prepared documents on repair action and spare part purchase and also supported in Office documentation
• Secured various prizes in Product Marketing and Paper Presentation in various Competitions. • Served as Vice-Chairman of College and Assistant Class Leader (2008-09). • Published paper about Electrical capacitance tomography in a national level journal and secured first prize in college level for the project. • Organization member of National level symposium named MEDCON '07,'08,’09