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Jacobus Wepener, Head of Security

Jacobus Wepener

Head of Security·Hamad Medical Corporation

Qatar

Bachelor's degree, Policing

Work experience

Total years of experience: 36 years, 1 months

Head of Security

April 2013 - Present

Hamad Medical Corporation

Doha, Qatar

April 2013 - Present

Hamad Medical Corporation (HMC) is Qatar’s premier not-for-profit health care provider. HMC manages eight hospitals and operates both the national ambulance service and a home healthcare service. The combined workforce of HMC is 26, 000 staff.

ACCOMPLISHMENTS
• Restructuring of the Security Department, bringing it up to international standards of best practice.
• Setup of 4 new security departments in 4 new hospitals.
• Develop and implement a violence prevention program to safeguard staff from workplace violence.
• Greatly enhance the capabilities of the security department with the introduction of modern day security technology, electronic systems and tetra communication systems.
• Develop and implement a security incident reporting system.
• Develop and roll out a development program for Qatari security staff.
• Develop and implement security master plan for current functional hospitals and facilities.
• Integrate security activities and responsibilities in the organisation, moving security away from a reactive department to a proactive department that adds to the success and value of the corporation.
• Introduced a holistic security risk framework for hospitals and facilities.

SECURITY SPECIFIC RESPONSIBILITIES
• Coordinate, initiate, implement and supervise all HMC security operations across the 12 hospitals with a combined workforce of 1300 security staff (in-house security offers as well as contract security guards)
• Provide strategic direction to all the hospital security departments that is aligned with corporate objectives and regulatory requirements.
• Direct and manage the physical security protection program for all HMC locations.
• Manage hospital security programs, analyse data, identify trends and establish KPI’s.
• Review all serious security incident reports; take necessary actions; compile follow-up reports to the hospital CEO’s.
• Manage the supply chain and logistic security.
• Make recommendations to senior management on staffing needs, budgeting data, and purchase recommendations.
• Hire, train, and evaluate security personnel.
• Establish department standards, guidelines and objectives and maintains administrative processes.
• Conduct vulnerability, threat and physical security risk assessments and security audits across the corporation.
• Prepare RFP for security tenders and review and approve tender submittals.
• Review (design drawings and equipment specs) of CCTV and security systems installation.
• Driving the effective delivery of multi-year, multi-million dollar security projects to achieve the strategic and operational plans.

HSE SPECIFIC RESPONSIBILITIES
• Committee member of hospital based Facility Safety Management Committees.
• Active member of the Major Incident planning and operational team.
• Active member of the Emergency Response Team.
• Work closely with Fire Safety and Environmental Safety to reduce risk to HMC or to respond to emergencies.
• Ensure all security contractor staff are trained in Fire Safety and Emergency Response.
• Maintain contractor access control system.

Company industry:
Other Healthcare Services
Job role:
Management

Safety / Security Manager

February 2009 - March 2013

Mafraq Hotel

Abu Dhabi, United Arab Emirates

February 2009 - March 2013

Mafraq hotel is an independent 4 star, 250 room’s property, owned and operated by The National Investor (TNI), a privately owned regional investment, and merchant banking group.

ACCOMPLISHMENTS
• Setup of the Safety and Security Department.
• Hotel was operational during an extensive construction and renovation program and no incidents of theft or other security incidents were reported by visitors during the 2 year period.
• Project management of the IP CCTV system. The system was installed ahead of schedule, below cost and was approved by the MOI upon the first inspection.
• Caught serial thieves who had 30 criminal cases against them (from other hotels in the UAE).
• Developed, implemented and certified the hotel to the OHSAS 1800, ISO 14001 and ISO 9001 standards.
• Reduced incidents of violence and fights in the bars by 80% through the implementation of the holistic security program.
• Detected extensive fraud among outlet staff. Presented detailed investigation report to the General Manager that led to a complete change in the financial policies and stock control and inventory methods.

SECURITY RESPONSIBILITIES
• Investigated accidents, thefts, property loss, and unlawful activities.
• Developed and implemented a Security Master Plan for the hotel.
• Developed, maintained, and enforced security department directives, policies, and procedures.
• Planned, assigned, and evaluated the work of subordinates to maintain effective security operations and to accomplish established objectives.
• Conducted and directed investigations relating to fraud, theft and staff misconduct.
• Manage the CCTV operations in line with the MOI requirements.
• Developed documents and proposals for tenders.

HSE RESPONSIBILITIES
• Managed the construction safety during the 2 year renovation and construction period.
• Maintained and improved upon the Health, Safety, Environmental and Quality strategy, systems, and policies (OHSAS 18001, ISO 14001 and ISO 9001).
• Advised managers, supervisors, and staff (inclusive of contractors') of potential hazards arising from any current or proposed processes or operations.
• Inspected work areas and prepared report of findings with recommendations for corrective actions.
• Created a systematic HSEQ training program and trained all hotel staff and contractors on HSEQ procedures,
• Chaired the Safety Committee.
• Developed and implemented emergency response procedures (in line with government regulations).
• Conducted internal audits and inspections to ensure HSEQ standards were met.

Company industry:
Hospitality & Accomodation
Job role:
Management

Security and Training Specialist

May 2003 - November 2008

UAE Military, Special Operations Command

Abu Dhabi, United Arab Emirates

May 2003 - November 2008

Restricted info due to top-secret classification. Employed directly by the UAE Military in the Special Operations Command, working within an operational SOC unit.

ACCOMPLISHMENTS
• Part of the management team that established an operational unit within the SOC.
• Successfully deployed teams operationally.
SECURITY RESPONSIBILITIES
• Planned and conducted trainings and exercises.
• Managed team-related administrative and logistical tasks.
• Provided support services for operational teams.
• Provided advice on the implementation of physical security measures and the use of electronic security systems at critical infrastructure.
• Conducted operational risk assessments.
HSE RESPONSIBILITIES
• Maintain MSDS sheets and make sure information is easily accessible.
• Identify H&S risk during training exercise.
Maintain PPE and ensure it is used as required or recommended

Company industry:
Military & Defense
Job role:
Teaching and Academics

Area Manager

April 2000 - March 2003

Cleancare/Sterikleen

South Africa

April 2000 - March 2003

Sterikleen is a highly specialized cleaning company, which offers a diverse range of products and services to a wide range of industries, including commercial, industrial, health care, hospitality, retail cleaning, in both the public and private sectors.

ACCOMPLISHMENTS
• Increased productivity among contracts by streamlining activities and introduction of efficient work patterns.
• Cost saving on contracts by introducing incentive scheme for staff.
• Upselling of existing contracts and increased revenue streams.
• Obtained all regulatory, mandatory or customer required certifications.
OPERATIONAL RESPONSIBILITIES
• Managed 30 contracts across multiple site and geographical locations.
• Contract negations.
• Prepared tender documents.
• Performed quality control inspections.
HSE RESPONSIBILITIES
• Trained contract staff on customer HSE requirements.
• Submitted job safety plans for customers as required.
• Inspected all equipment in accordance to HSE and manufacturer requirements.

Company industry:
Business Process Outsourcing (BPO)
Job role:
Management

Chief Security

February 1998 - February 2000

Roydon Mill Leisure Park

United Kingdom

February 1998 - February 2000

Roydon Marina Village is an exclusive holiday lodge resort with private 315 berth Marina, Hotel, Restaurant, Bar and Entertainment suite

ACCOMPLISHMENTS
• Implemented security strategy to combat theft from motorhomes that were in storage.
• Reduced vandalism to company equipment.
SECURITY RESPONSIBILITIES
• Developed a security master plan for the leisure park and marina.
• Formulated security policies, and procedures.
• Investigated security related incidents and thefts.
HSE RESPONSIBILITIES
• Ensured all new seasonal staff follow H&S requirements
• Used all equipment and vehicles as per H&S requirements

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Warrant Officer

December 1989 - December 1997

South African Police Service

South Africa

December 1989 - December 1997

Preformed duties in the Uniform Branch, K9- Unit and as undercover officer.

ACCOMPLISHMENTS
• The youngest Warrant 0fficer in the history of the K9-Unit
• Earned consistent commendations for devotion to duty with citations for excellence in rapidly resolving crisis situations, upholding law and order, relating effectively with culturally diverse populations and protecting property and lives
• Successfully implemented crime prevention strategies in downtown Johannesburg, resulting in reduction of crime on tourist and shopkeepers.
• Arrested and successfully prosecuted several high profile wanted criminals.
OPERATIONAL RESPONSIBILITIES
• Performed duties in Uniform branch, Crime Prevention Unit and K9 Unit.
• Participated in law enforcement and security operations within Johannesburg and the surrounding areas.
• Section commander, commanding from ten to two hundred police officers at a time depending on the particular police operation.
• Conducted criminal investigations.
• Partook in urban counter terrorism exercises and operations.

HSE RESPONSIBILITIES
• Represented K9 Unit in Health and Safety Forum.

Company industry:
Law Enforcement & Civil Defence
Job role:
Management

Education

University of South Africa

November 2011

November 2011

Bachelor's degree, Policing

South Africa

University Of South Africa

October 1997

October 1997

Diploma, Police Administration

South Africa

Skills

Loss Prevention
Expert
Loss Prevention
Expert
Investigations
Expert
Investigations
Expert
Electronic Security Systems
Expert
Electronic Security Systems
Expert
Health Specialist Experts HSE
Expert
Health Specialist Experts HSE
Expert
Security Management
Expert
Security Management
Expert
Developing Accident and Injury Avoidance Programs and Practices
Intermediate
Developing Accident and Injury Avoidance Programs and Practices
Intermediate
Security and Loss Awareness Training
Expert
Security and Loss Awareness Training
Expert
Training Program Development
Expert
Training Program Development
Expert
Emergency Response Preparedness Planning and Training
Expert
Emergency Response Preparedness Planning and Training
Expert
Managing Health, Safety and Environmental Programs
Expert
Managing Health, Safety and Environmental Programs
Expert
Electronic Security Systems Planning and Implementation
Expert
Electronic Security Systems Planning and Implementation
Expert
Recruitment, Screening, Selection and Training of Security Officers
Expert
Recruitment, Screening, Selection and Training of Security Officers
Expert
Policy, Procedure and Standards Development and Implementation
Intermediate
Policy, Procedure and Standards Development and Implementation
Intermediate
Developing Site Specific Health and Safety Plans
Expert
Developing Site Specific Health and Safety Plans
Expert
Safety and Security Managment
Expert
Safety and Security Managment
Expert
Counterterrorism strategies
Expert
Counterterrorism strategies
Expert
Loss Prevention
Expert
Loss Prevention
Expert
Investigations
Expert
Investigations
Expert
Electronic Security Systems
Expert
Electronic Security Systems
Expert
Health Specialist Experts HSE
Expert
Health Specialist Experts HSE
Expert
Security Management
Expert
Security Management
Expert

Languages

English
Expert

Memberships

Private Security Industry Regulatory Authority (PSIRA)

Regsitration only (Number 774562)

April 2001

International Crisis Room

Regular

March 2014

Training and Certifications

Certifications
NFPA 101, 2015
Aug 2014
International Certificate in Construction Safety
Dec 2008
NEBOSH IGC
Jul 2012

Training
Basic EHMS Auditor Training
7th Sense
Jan 2011
Quality Management System Implementation and Internal Auditing
SGS Qaatr
Mar 2015
Coaching Skills
HMC In-house Training Department
Mar 2014
Performance Managment
HMC In-house Training Department
Nov 2014
Emergency Preparedness for Hotels
Abu Dhabi Civil Defence
Mar 2012
Interviewing Skills
HMC In-house Training Department
Jun 2013
Emergency Disaster Preparedness for Hospitals
Partners International
Oct 2015
EHSMS internal Auditor
TUV Nord, Middle east
Apr 2011
Management Development Program
HMC In-house Training Department
Feb 2014
Management Training Development
HMC In-house Training Department
May 2015
Emergency Disaster Preparedness for Hospitals
Partners International
Oct 2015
Junior Commanders Course
South African Police
Jun 1994
Riot and Crowd Control Course
South African Police
Jun 1990
Develop EHSMS System
7th Sense
Nov 2010
Variety of Policing Related Training Courses
South African Police
Jan 1990