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جاد عساف, Senior Programmes Officer

جاد عساف

Senior Programmes Officer·Islamic Relief Worldwide

لبنان

ماجستير, Business Management

الخبرة العملية

مجموع سنوات الخبرة: 8 سنوات, 5 أشهر

Senior Programmes Officer

يناير 2024 - حتى الآن

Islamic Relief Worldwide

بيروت، لبنان

يناير 2024 - حتى الآن

• Coordinate and oversee all aspects of humanitarian projects, including planning, budgeting, implementation,
and reporting.
• Ensure compliance with donor requirements, organizational policies, and humanitarian standards.
• Monitor project progress, assess risks, and develop mitigation strategies to achieve program goals effectively.
• Lead and manage a team of program staff, providing guidance, support, and mentorship to ensure high performance and professional development.
• Foster a collaborative and inclusive work environment that promotes teamwork, innovation, and accountability.
• Conduct regular performance evaluations, set objectives, and provide constructive feedback to enhance team effectiveness.
• Built and maintain effective partnerships with stakeholders, including government agencies, NGOs, donors, and local communities.
• Represent Islamic Relief Lebanon in meetings, forums, and conferences to advocate for humanitarian issues
and promote collaboration and knowledge-sharing.
• Developed and designed project tools, such as beneficiary selection criteria, scoring tools, assessments, and tracking tools, to ensure efficient and effective implementation of IRL programs.
• Developed Standard Operating Procedures (SOPs), establishing clear guidelines and protocols for program implementation, monitoring, and reporting, ensuring consistency to the best practices.

مجال الشركة:
منظمة إنسانية دولية
الدور الوظيفي:
الإدارة

Senior Cash Assistance Program Officer

يناير 2023 - يناير 2024

Mercy Corps Lebanon

زحلة، لبنان

يناير 2023 - يناير 2024

• Supported Cash Coordinator and Project Manager in planning and implementing Cash activities to meet project deliverables, ensuring compliance with organizational policies and donor requirements.
• Developed and designed project tools, such as beneficiary selection criteria, scoring tools, assessments, and tracking tools, to ensure efficient and effective implementation of the cash assistance program.
• Successfully managed procurement at the field office, ensuring timely and cost-effective acquisition of goods and services in compliance with organizational policies and procedures.
• Oversaw the financial literacy training conducted by a third-party service provider ensuring its smooth execution and alignment with project objectives.
• Assumed responsibility for writing comprehensive reports per the agreed-upon requirements and guidelines set by the donor, ensuring accuracy, clarity, and adherence to reporting deadlines.
• Coordinated and maintained good relationships with local Actors/Municipalities and other stakeholders to ensure proper outreach is conducted and ensure effective collaboration and coordination.
• Developed Multi-Purpose Cash Assistance (MPCA) Standard Operating Procedures (SOPs), establishing clear guidelines and protocols for program implementation, monitoring, and reporting, ensuring consistency with the best practices.
• Ensured that the weekly/monthly work plan is respected in the field.
• Trained and supported field staff and partners involved in implementing the program to ensure they have the necessary skills and knowledge.
• Identified and mitigated potential risks associated with MPCA to minimize fraud, abuse, and other potential negative impacts on participants.
• Supported program support team in conducting cash distribution for participants and MPCA.
• Ensured that the beneficiary complaint process is implemented.
• Liaised and coordinated with the financial service provider on the creation of accounts and cash disbursements.

مجال الشركة:
منظمة إنسانية دولية
الدور الوظيفي:
الإدارة

Regional Cash and Voucher Assistance Preparedness Officer

مايو 2022 - أغسطس 2022

International Federation of Red Cross and Red Crescent (IFRC)

بيروت، لبنان

مايو 2022 - أغسطس 2022

• Provided technical support to selected National Societies to effectively plan, implement, manage, and evaluate their CVA preparedness.
• Provided remote support towards the implementation of the PoA for each National Society. The PoA covered, if not already in place, the establishment of a baseline and a CVA feasibility study, scenario development and analysis, a key stakeholder mapping (including potential Financial Service Providers (FSP)), the development and implementation of key internal and external advocacy messages, the appointment of a CVA focal point and an internal CVA working group, the development of CVA Standard Operating Procedures, the incorporation of CVA in the NS HR system, the development and implementation of a CVA communication strategy, the establishment of a CVA training plan and a CVA pilot project or simulation.
• With the support of the Regional CVA Coordinator and the Global Cash Preparedness and Capacity Building Officer, undertake capacity building in CVA through face-to-face trainings, simulations and “learning by doing” exercises, as well as remote and face-to-face coaching. These covered training of NS staff and volunteers at national HQ and branch levels.
• In coordination with the Regional CVA Community of Practice and the MENA Cash Centre of Excellence (CCoE) as appropriate, identified peer-to-peer engagement opportunities across MENA National that are implementing or planning CVA preparedness programmes.
• Promoted and provided guidance on CVA data management system (e.g.: RedRose, Kobo) and data rights/protection. Established links between the NSs and the colleagues responsible for data management file in the Regional Office.
• Provided technical support to the selected National Societies for the selection of FSPs, and the preparation of the documents required for the procurement and establishment of an FSP contract/framework agreement.
• Collaborated with international colleagues to contribute insights and strategies for the Red Cross and Red Crescent Movement's Global Cash Working Group.
• Participated in discussions and decision-making processes aimed at enhancing the effectiveness of cash-based interventions in humanitarian contexts.
• Shared expertise and engaged in constructive dialogue to address challenges and develop innovative solutions within the working group.

مجال الشركة:
منظمة إنسانية دولية
الدور الوظيفي:
استشارات

Senior Economic Security Officer

فبراير 2020 - أبريل 2022

Lebanese Red Cross

بيروت، لبنان

فبراير 2020 - أبريل 2022

• Supervised technical rollout of the economic security programs and ensured the qualitative aspects of it (monitoring of objectives, due dates, budgetary provisions) are properly implemented.
• Participated in the design of the EcoSec strategy.
• Designed project tools including beneficiary selection criteria, scoring tools, assessments, tracking tools, and so forth for the cash and voucher programs, in-kind food assistance and Livelihood programs.
• Dedicated extensive time at the bases, supporting teams in the field with implementation of plans and tools.
• Ensured timely procurement of goods and services for the program and accurate, regularly updated, budget follow up and forecast.
• Coordinated with relevant Cash Actors (RAIS, Activity Info).
• Supported with creation/update, dissemination, and implementation of SOP’s for Economic Security programs.
• Participated in tendering processes for Financial Service Provider and delivery mechanisms and supported tendering processes that took place within LRC DMS.
• Liaised with a new Financial Service Provider to solve any technical or programmatic issues that may arise.
• Ensured the management and use of data registration and data management tools required for programs such as Red Rose, GIS, database update, data sharing, and data analysis.
• Ensured the preparation of detailed implementation work plans and provided the necessary guidance and support to the teams to achieve timely and quality implementation of activities.
• Managed the budgets of CVA activities, monitoring to be within budget allocations as per donor agreements and in compliance with donor regulations and concerned financial procedures.
• Produced internal and external reports in a high standard and timely manner.
• Member of Technical Working Group for CVA and led the MEAL sub-working group in creating the necessary MEAL tools for specified activities.
• Played an integral role within the Basic Assistance Working Group (BAWG), a platform focused on optimizing the provision of essential aid in crisis situations.
• Provided technical support and on-going on-the-job training to staff/volunteers as a CVA trainer within LRC DMS.
• Lead on a regional Lebanese Vulnerability Assessment to register Lebanese Households and gather necessary data.
• Formulated proposals drafts for projects including SMART indicators, expected outcomes/outputs, plan of action (PoA) and project budget.

مجال الشركة:
منظمة إنسانية دولية
الدور الوظيفي:
الإدارة

Regional Account Manager

سبتمبر 2017 - يناير 2020

SKAFF S.A.L

بيروت، لبنان

سبتمبر 2017 - يناير 2020

• Managed a diverse portfolio of clients in the MENA & GCC regions, fostering strong and lasting relationships.
• Achieved consistent sales growth by identifying client needs and recommending suitable decorative fabric and home decoration products.
• Collaborated with interior designers and architects to provide tailored solutions for residential and commercial projects.
• Conducted market research to stay updated on industry trends, competitors, and emerging opportunities.
• Implemented effective sales strategies resulting in an increase in client base and revenue.
• Coordinated with the marketing team to develop promotional campaigns and initiatives to boost brand visibility.
• Traveled to different branches and overseas locations for client meetings and product presentations.
• Ensured high levels of customer satisfaction through prompt issue resolution and product quality assurance.
• Maintained accurate sales records and prepared regular reports for management evaluation.
• Collaborated with cross-functional teams to streamline the order and delivery process, ensuring on-time deliveries.

مجال الشركة:
صناعة النسيج والملابس
الدور الوظيفي:
المبيعات

التعليم

Lebanese University

يونيو 2018

يونيو 2018

ماجستير، Business Management

لبنان

Skills

Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Research
Expert
Research
Expert
Time Management
Expert
Time Management
Expert
Leadership
Expert
Leadership
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Research
Expert
Research
Expert
Time Management
Expert
Time Management
Expert
Leadership
Expert
Leadership
Expert

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

الشهادات
Fundamentals of Humanitarian Action in Practice
Disaster Management: Leading the Humanitarian Response
Project Management for Professionals (PMD Pro)

التدريب
Practical Emergency Cash Transfer (PECT)
International Federation of Red Cross and Red Crescent Societies
Dec 2021
عرض الشهادات