جاد عساف

• Coordinate and oversee all aspects of humanitarian projects, including planning, budgeting, implementation,
and reporting.
• Ensure compliance with donor requirements, organizational policies, and humanitarian standards.
• Monitor project progress, assess risks, and develop mitigation strategies to achieve program goals effectively.
• Lead and manage a team of program staff, providing guidance, support, and mentorship to ensure high performance and professional development.
• Foster a collaborative and inclusive work environment that promotes teamwork, innovation, and accountability.
• Conduct regular performance evaluations, set objectives, and provide constructive feedback to enhance team effectiveness.
• Built and maintain effective partnerships with stakeholders, including government agencies, NGOs, donors, and local communities.
• Represent Islamic Relief Lebanon in meetings, forums, and conferences to advocate for humanitarian issues
and promote collaboration and knowledge-sharing.
• Developed and designed project tools, such as beneficiary selection criteria, scoring tools, assessments, and tracking tools, to ensure efficient and effective implementation of IRL programs.
• Developed Standard Operating Procedures (SOPs), establishing clear guidelines and protocols for program implementation, monitoring, and reporting, ensuring consistency to the best practices.

• Supported Cash Coordinator and Project Manager in planning and implementing Cash activities to meet project deliverables, ensuring compliance with organizational policies and donor requirements.
• Developed and designed project tools, such as beneficiary selection criteria, scoring tools, assessments, and tracking tools, to ensure efficient and effective implementation of the cash assistance program.
• Successfully managed procurement at the field office, ensuring timely and cost-effective acquisition of goods and services in compliance with organizational policies and procedures.
• Oversaw the financial literacy training conducted by a third-party service provider ensuring its smooth execution and alignment with project objectives.
• Assumed responsibility for writing comprehensive reports per the agreed-upon requirements and guidelines set by the donor, ensuring accuracy, clarity, and adherence to reporting deadlines.
• Coordinated and maintained good relationships with local Actors/Municipalities and other stakeholders to ensure proper outreach is conducted and ensure effective collaboration and coordination.
• Developed Multi-Purpose Cash Assistance (MPCA) Standard Operating Procedures (SOPs), establishing clear guidelines and protocols for program implementation, monitoring, and reporting, ensuring consistency with the best practices.
• Ensured that the weekly/monthly work plan is respected in the field.
• Trained and supported field staff and partners involved in implementing the program to ensure they have the necessary skills and knowledge.
• Identified and mitigated potential risks associated with MPCA to minimize fraud, abuse, and other potential negative impacts on participants.
• Supported program support team in conducting cash distribution for participants and MPCA.
• Ensured that the beneficiary complaint process is implemented.
• Liaised and coordinated with the financial service provider on the creation of accounts and cash disbursements.

• Provided technical support to selected National Societies to effectively plan, implement, manage, and evaluate their CVA preparedness.
• Provided remote support towards the implementation of the PoA for each National Society. The PoA covered, if not already in place, the establishment of a baseline and a CVA feasibility study, scenario development and analysis, a key stakeholder mapping (including potential Financial Service Providers (FSP)), the development and implementation of key internal and external advocacy messages, the appointment of a CVA focal point and an internal CVA working group, the development of CVA Standard Operating Procedures, the incorporation of CVA in the NS HR system, the development and implementation of a CVA communication strategy, the establishment of a CVA training plan and a CVA pilot project or simulation.
• With the support of the Regional CVA Coordinator and the Global Cash Preparedness and Capacity Building Officer, undertake capacity building in CVA through face-to-face trainings, simulations and “learning by doing” exercises, as well as remote and face-to-face coaching. These covered training of NS staff and volunteers at national HQ and branch levels.
• In coordination with the Regional CVA Community of Practice and the MENA Cash Centre of Excellence (CCoE) as appropriate, identified peer-to-peer engagement opportunities across MENA National that are implementing or planning CVA preparedness programmes.
• Promoted and provided guidance on CVA data management system (e.g.: RedRose, Kobo) and data rights/protection. Established links between the NSs and the colleagues responsible for data management file in the Regional Office.
• Provided technical support to the selected National Societies for the selection of FSPs, and the preparation of the documents required for the procurement and establishment of an FSP contract/framework agreement.
• Collaborated with international colleagues to contribute insights and strategies for the Red Cross and Red Crescent Movement's Global Cash Working Group.
• Participated in discussions and decision-making processes aimed at enhancing the effectiveness of cash-based interventions in humanitarian contexts.
• Shared expertise and engaged in constructive dialogue to address challenges and develop innovative solutions within the working group.

• Supervised technical rollout of the economic security programs and ensured the qualitative aspects of it (monitoring of objectives, due dates, budgetary provisions) are properly implemented.
• Participated in the design of the EcoSec strategy.
• Designed project tools including beneficiary selection criteria, scoring tools, assessments, tracking tools, and so forth for the cash and voucher programs, in-kind food assistance and Livelihood programs.
• Dedicated extensive time at the bases, supporting teams in the field with implementation of plans and tools.
• Ensured timely procurement of goods and services for the program and accurate, regularly updated, budget follow up and forecast.
• Coordinated with relevant Cash Actors (RAIS, Activity Info).
• Supported with creation/update, dissemination, and implementation of SOP’s for Economic Security programs.
• Participated in tendering processes for Financial Service Provider and delivery mechanisms and supported tendering processes that took place within LRC DMS.
• Liaised with a new Financial Service Provider to solve any technical or programmatic issues that may arise.
• Ensured the management and use of data registration and data management tools required for programs such as Red Rose, GIS, database update, data sharing, and data analysis.
• Ensured the preparation of detailed implementation work plans and provided the necessary guidance and support to the teams to achieve timely and quality implementation of activities.
• Managed the budgets of CVA activities, monitoring to be within budget allocations as per donor agreements and in compliance with donor regulations and concerned financial procedures.
• Produced internal and external reports in a high standard and timely manner.
• Member of Technical Working Group for CVA and led the MEAL sub-working group in creating the necessary MEAL tools for specified activities.
• Played an integral role within the Basic Assistance Working Group (BAWG), a platform focused on optimizing the provision of essential aid in crisis situations.
• Provided technical support and on-going on-the-job training to staff/volunteers as a CVA trainer within LRC DMS.
• Lead on a regional Lebanese Vulnerability Assessment to register Lebanese Households and gather necessary data.
• Formulated proposals drafts for projects including SMART indicators, expected outcomes/outputs, plan of action (PoA) and project budget.

• Managed a diverse portfolio of clients in the MENA & GCC regions, fostering strong and lasting relationships.
• Achieved consistent sales growth by identifying client needs and recommending suitable decorative fabric and home decoration products.
• Collaborated with interior designers and architects to provide tailored solutions for residential and commercial projects.
• Conducted market research to stay updated on industry trends, competitors, and emerging opportunities.
• Implemented effective sales strategies resulting in an increase in client base and revenue.
• Coordinated with the marketing team to develop promotional campaigns and initiatives to boost brand visibility.
• Traveled to different branches and overseas locations for client meetings and product presentations.
• Ensured high levels of customer satisfaction through prompt issue resolution and product quality assurance.
• Maintained accurate sales records and prepared regular reports for management evaluation.
• Collaborated with cross-functional teams to streamline the order and delivery process, ensuring on-time deliveries.