Group Operations Manager
Monty Mobile
Total des années d'expérience :16 years, 0 Mois
• Created Company’s Business and Financial Plans (including SOPs and reporting system)
• Oversaw the construction of Plastic Magic manufacturing plant and setup of all heavy machinery)
• HR Duties (including recruitment, orientation, and training, shifts management, payroll)
• Financial and Control Duties (including audit, invoicing, payments and salaries)
• Operations Duties:
o Production Management
o Business development and invoicing
o Purchasing & procurement (International and Local)
o Logistics Management (including oversight of Customs Clearance)
o Official communications and contracts
o Resolving internal disputes (as well as with sub-contractors and international suppliers)
o Supervised Warehouse Manager and all foreign/local staff
• Created Company’s Identity, Business and Financial Plans (including SOPs and reporting system)
• HR Duties (including Recruitment, orientation, and training)
• Financial Control Duties (including audit, bank visits, invoicing, payments, transfers and salaries)
• Operations Duties:
o Business development and invoicing (including tenders)
o Purchasing & procurement (International and Local)
o Logistics management
o Official communications and contracts
o Projects progress management
o Resolving internal disputes (as well as with sub-contractors and international suppliers)
• Created SOPs, Sales plans and objectives, and new reporting systems
• Analyzed client trends and maintained sales volume, product mix and selling price by keeping current with supply and demand, changing trends and competitors
• Supervised and managed the sales and invoicing division
• Recruited, oriented, and trained new and existing employees
• Initiated in a new Client Retention campaign
• Handled government and army tenders
Position Held: Operations Manager for BATIPRO SA (Construction) STARTUP COMPANY
• Recruited top level talent to the team and setup a functional hierarchy
• Created a comprehensive performance management plan including recruitment processes, evaluating, supporting improvement and learning and development for staff
• Managed the operational needs of the team, including budget management, office management and event planning
• Negotiated product/material prices and handled all supplier orders (local and foreign)
• Managed day to day operations
• Managed Sales, Business Development, Marketing, Supply Chain, Pricing, Inventory
• Formulated business plans and feasibility studies for projects
• Managed Client Relations including client payments and instructing recovery officers
Position Held: Operations Manager for CELEC SA (Electricity) STARTUP COMPANY
• Same job description as BATIPRO
Position Held: Transit and Logistics Manager for Burotop Iris SA
• Managed All Air and Sea Transit and Costing
• Managed Clearing of Custom Duties and Formalities
• Managed all Incoming and Outgoing Containers
• Handled Warehouses and Stock Management
Position Held: Sales and Marketing Manager at ABP Lebanon (French Bakery) STARTUP COMPANY
• Set-up and implemented Sales and Marketing strategies
• Introduced products to clientele, negotiated and closed deals
• Planned and oversaw VIP events
• Purchasing role for industrial baking machines and maintenance contracts
• Followed up on all operational activities and reported directly to Top Management
Position Held: Follow-Up Operations Manager at UADP Holding (Real-Estate and Construction in Luanda, Angola)
• Formulated business plans and feasibility studies for new projects
• Followed up on all operational activities and reported directly to Top Management
• Areas Managed: GCC Gulf States, North Africa, and Lebanon
• Processed incoming orders, backorders and customer complaints
• Tracked invoices and orders
• Updated client pricelists and discount packages
• Coordinated with BSC-Netherlands to insure on time processing and delivery
• Established direct contact with distributors in my regions to insure quality supervision and maximum customer satisfaction
Courses include: International Negotiation, Strategic Management, Managerial Accounting, International Financial Management, Corporate Communications, Public Relations, Human Resource Management
Associates Degree (Minor) in Cultural Studies