Jad Khodr

• Continuously meeting minimum audience requirements for weekly seminars
• Maintained and maintained CRM database of more than 300 customers
• Connecting to and qualifying leads
• Account management to build trusted relationships with clients, leading to greater satisfaction
• Performing research into the market, customer trends, and competition in the market.
• Liaising with other professionals in the company and in other companies.
• Holding meetings with new potential clients (leads).
• Prepare sales proposals to explain financial product specifications or applications.
• Maintain customers account data on CRM system.
• Explaining for customers financial market information for financial equity products like Type of orders, margin and margin calls

● Pipeline management to maintain and drive conversion rate to successful close.
● Keeping up to date with overall business trends.
● Liaising with other professionals in the company and in other companies.
● Connecting with and qualifying leads.

Supervised display of merchandise at the store and focused on enhancing visibility of products.
•Prepared/ ensured compliance to annual budget and sales targets (semiannual); managed logistics, inventory and monitored movement of stocks (to enable bundling of slow and fast moving stocks).
•Built/ maintained productive business relationship with high profile customers/ VIPs/ VVIPs for identifying/ developing new business opportunities.
•Maintained updated status of Customer Repair Items and followed up with concerned teams.
•Managed day to day administrative aspects to facilitate smooth functioning of operations; ensured compliance to Government/ Customs regulations and organizational procedures in day to day business operations.
• Reported Sales and store metrics and performance.

• Handling sales process from A to Z.
• Focusing on the growth of existing accounts and the acquiring of new business.
• Managing and driving the account team to achieve and exceed set targets.
• Working closely with sales directors to promote brands to potential clients.
• Monitoring account performance.
• Gathering and presenting key data to account executives and suggesting necessary reactions to forecasts.
• Creating and working to business growth plans.
• Liaising with clients to ensure satisfaction and trust.
• Instrumental in handling customer communication from prospect level, to closing, including customer needs assessment.
• Increased Sales by 10 % by end of year.

Managing clerical aspects in the store department and assisting the stores management in day to day operations of the store.
•Coordinating activities related to display of merchandise and assisting customers in locating required merchandise.
•Ensuring compliance to organizational standards regarding store ambiance, stocks/ inventory, floor sets, opening and closing procedures.
•Interacting with customers for collation/ understanding of requirements and rendering customized solutions aligned to requirements. • Focusing on day to day activities like operating cash register, scanners/ computers, management of cash transactions and balance drawer at the end of shift.
•Resolving customers’ queries / issues and increasing customer satisfaction; notifying managers regarding escalated customer satisfaction issues.
•Generating/ updating various status reports for the senior leadership team and other stakeholders based on business requirements.

Acknowledged by the Manager for consistently maintaining error free cash register and enhancing sales by 2% compared to annual average.

Responsibilities:
•Supervised display of merchandise at the store and focused on enhancing visibility of products.
•Interacted with customers to ascertain requirements prior to proposing products; assisted customers with demonstration on assembly/ usage of products based on requirements.
•Prepared/ ensured compliance to annual budget and sales targets; managed logistics, inventory and monitored movement of stocks (to enable bundling of slow and fast moving stocks).
•Coordinated activities related to implementation of process improvement projects, merchandizing and market promotions.
•Updated cash register during shift hours and drafted various reports for the management based on requirements.
•Maintained updated status of Customer Repair Items and followed up with concerned teams.

Coordinated activities related to formation/ check-up of daily journals including receipt/ verification of inventory for ordering of missing inventory.
•Conducted seasonal and monthly analysis for display of merchandise aligned to consumer preferences and other market trends.
•Participated in Semi Yearly Inventory Check to ensure availability of goods based on customer requirements; monitored movement of stock to ascertain customer preferences.
•Ensured compliance to organizational policies/ procedures and statutory requirements to maintain stability and reputation of the store.