Jad Khoury, Unit Sales Manager

Jad Khoury

Unit Sales Manager

Libano Suisse

Location
Lebanon - Beirut
Education
Bachelor's degree, International Business Management
Experience
15 years, 10 Months

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Work Experience

Total years of experience :15 years, 10 Months

Unit Sales Manager at Libano Suisse
  • Lebanon - Beirut
  • My current job since December 2018

• Ensure proper execution of the sales strategies to exceed the monthly and the annual sales budget.
• Generate leads to help to recruit extraordinary, professional, and motivated salespeople.
• Ongoing coaching & training of the sales team to ensure correct execution of the company’s strategy, direction & action plan.
• Prepare monthly, quarterly and yearly reports of sales forecasts & field activity tracking in relation to sales and consumer products.
• Maintenance of existing clients and market shares expansion & growth.
• Developing, submitting, and presenting mass corporate insurance packages’ tenders.

Unit Manager at Bankers Assurance
  • Lebanon - Beirut
  • July 2016 to December 2018

Unit Manager.

Recruit new agents.
Training new agents.
Achieving Monthly unit target.
Conducting sales strategies.
Follow up with agents.
Follow up with clients.
Personal Target.

Consultant at MetLife Alico
  • Lebanon - Beirut
  • August 2013 to July 2016

Consultant

Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

Calculate premiums and establish payment method.

Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

Confer with clients to obtain and provide information when claims are made on a policy.

Contact underwriter and submit forms to obtain binder coverage.

Customize insurance programs to suit individual customers, often covering a variety of risks.

Develop marketing strategies to compete with other individuals or companies who sell insurance.

Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.

Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

Install bookkeeping systems and resolve system problems.

Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

Perform administrative tasks, such as maintaining records and handling policy renewals.

Plan and oversee incorporation of insurance program into bookkeeping system of company.

Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

Select company that offers type of coverage requested by client to underwrite policy.

Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance or specialized policies such as marine, farm/crop, and medical malpractice.

Shop Manager at Group JWA
  • Lebanon - Beirut
  • November 2012 to August 2013

• Understand and support shop operations, policies and procedures
• Responsible of a sale team of 8 employees.
• Managing and motivating the team to increase sales and ensure efficiency.
• Managing stock levels and making key decisions about stock control.
• Analyzing sales figures and forecasting future sales volumes to maximize profits.
• Analyzing and interpreting trends to facilitate planning.
• Providing a friendly environment, this includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
• Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development.
• Responsible for giving out work assignments to their employees and ensuring that each employee understands the assignment and is completing his assignments correctly and on time.
• Knowledge of all items for old collections and new collections.
• Responding to customer complaints and comments;
• Planning, leading, organizing sales strategies to obtain sales target each month.
• Management of stock level and replenishment.
• Ensures availability of merchandise and services maintaining inventories.
• Training sales on cross selling and up selling.
• Organizing special promotions, displays and events.
• Maintaining awareness of market trends, understanding forthcoming customer initiatives and monitoring what local competitors are doing.
• Initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market.
• Dealing with sales, as and when required.
• Using information technology to record sales figures, for data analysis and forward planning.
• Completes store operational requirements by scheduling and assigning employees; following up on work results.

Purchasing/Procurement Manager at Stemco Limited
  • Nigeria
  • April 2012 to July 2012

• Develop and implement Purchasing strategy to provide a lean and agile Supply Chain, optimizing inventory and stock turns.
• Seeking reliable vendors or suppliers to provide quality goods at reasonable prices.
• Negotiating prices and contracts.
• Reviewing technical specifications for raw materials, components, equipment or buildings
• Proactively improve Purchasing processes, supplier selection and development to support above.
• Oversee the preparation of tenders, analysis of bids and the award of contracts.
• Manage Supplier performance and create action plans to address those that underperform.
• Continuously review the role of Purchasing and communicate its role to other departments in the company.
• Ensure that all Purchasing transactions are conducted ethically and that CSR is given the appropriate attention.
• Production Controller and Manufacturing Engineering department.
• Ensure all Item Planning Data for purchased parts is accurately maintained.
• Provide information to Manufacturing regarding availability of material and expedite where necessary.
• Determining quantity and timing of deliveries
• Manage the Purchasing Staff.
• Managing the warehouse.
• Increasing profit by conducting purchasing at a low cost.

Cashier and Senior Sales at ABC
  • Lebanon - Beirut
  • November 2010 to July 2011

•Was responsible of a sale team of 20 employees.
•Reporting to floor manager.
•Knowledge of all items for old collections and new collections.
•Create a positive environment and develop positive and productive team that results in stable retention and a reduction of employees turnover.
•Planning, leading, organizing sales strategies to obtain sales target each month.
•Management of stock level and replenishment
•Training sales on cross selling and up selling between departments.
•Assisted in training all cashiers and sales in all front-end policies and procedures, including training of new cashiers, new sales and cross training of other associates.
•Communicating with floor manager about sales, promotions and events.
•Coordination with VM / Marketing to catch the attention of clients.
•Enhance team working as well as individual working.
•Providing a friendly environment, this includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
•Oversaw compliance of sales with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, security, sales and record-keeping procedures.
•Was responsible for giving out work assignments to their employees and ensuring that each employee understands the assignment and is completing his assignments correctly and on time.
•Entered all media from register into tally program.
•Was responsible for the cash difference of the cashiers.
•Worked closely with accounting dept. for providing daily journals and cash differences reports.
•Supervised and oversaw the work and activities of all cashiers by spot checking and auditing all incoming credit voucher.
•Ensured an outstanding customer service related to our accounting system.
•Create clients report with all data & always update records.
•Communicated with Banks and companies related to credit cards.

Management at NK Design Group
  • Lebanon - Beirut
  • June 2009 to June 2010

• Communicated operational issues and guidelines between the architectural office and the carpentry factory.
• Was responsible for following up and reporting updates concerning the monthly quality control report.
• Was the main mediator between all action to be taken in the factory (Designs furniture, Project analyses, etc…)
• Acted as a site supervisor for all workshops taking place outside the factory.
• Solved problems and complains between the office and the clients such as problems also problem between suppliers and the factory.
• Planning, organizing, leading and controlling all projects for the clients and for the factory.
• Ensured all projects are delivered on time with efficiency and effectiveness.
• Ensured that all requests for information are responded to in a timely manner.

Management at Breakfast To Breakfast
  • Lebanon - Beirut
  • March 2007 to April 2009

• Was responsible of two branches of +40 employees
• Communicated operational issues and guidelines for the two branches
• Was responsible for maintaining quality control and safety standards as per ISO qualifications
• Was responsible for following up and reporting updates concerning the monthly quality control report.
• Was the main mediator between all actions to be taken in branch of Cornet Chehwan.
• Solved problems and complains from clients and of employees.
• Maintained the branch norms and image by coordinating and following up with the architectural and technical department.
• Monitored all concession stands employees, cleanliness, display and guidelines.
• Ensured that all requests for information are responded to in a timely manner.

Training, Internship at Société Générale de Banque au Liban (SGBL)
  • Lebanon - Beirut
  • August 2008 to September 2008

Developing Banking skills.
From teller to customer serving.

Education

Bachelor's degree, International Business Management
  • at Notre Dame University (NDU)
  • June 2011

Specialties & Skills

Team Management
Sales Skills Training
Microsoft Office XP
Executive Level Selling
Front end Development
Computer Skills Microsoft Office Suite (97, 2000, XP, 2003, 2007) – Excel, Word, Access,

Languages

Arabic
Expert
English
Expert
French
Intermediate

Training and Certifications

Customer Service (Training)
Training Institute:
MetLife Alico
Date Attended:
September 2013
Training Business School (Training)
Training Institute:
MetLife Alico
Date Attended:
August 2013
Team building for sales team (Training)
Training Institute:
ABC Group / Nov.2011.
Date Attended:
November 2011
Character conflict in the work place (Training)
Training Institute:
ABC Group/ Feb2011
Date Attended:
February 2011
Leadership Coaching & Feedback Workshop (Training)
Training Institute:
ABC Group / May 2011.
Date Attended:
May 2011
Security Awareness (Training)
Training Institute:
ABC Group / Jan.2011.
Date Attended:
January 2011
Global Refund (Training)
Training Institute:
Global Blue Academy / Jan.2011
Date Attended:
January 2011
Customer service from the heart (Training)
Training Institute:
ABC Group / March 2011.
Date Attended:
March 2011
Steps for sales (Training)
Training Institute:
ABC Group / March 2011.
Date Attended:
March 2011