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Jad Saad, Store Manager

Jad Saad

Store Manager·Minimarket Saad (Family Business)

Lebanon

Bachelor's degree, Business Administration Management

Work experience

Total years of experience: 23 years, 10 months

Store Manager

April 2019 - Present

Minimarket Saad (Family Business)

Beirut, Lebanon

April 2019 - Present

 Completes store operational requirements.
 Identifies customer requirements by establishing rapport with customers.
 Monitor inventory levels and ensures availability of merchandise.
 Maintain outstanding store conditions; safety, cleanness and visual merchandising standards.
 Formulates pricing policies by reviewing merchandising activities, studying trends.
 Markets merchandise by studying sales promotion, and display plans.
 Contacting suppliers’ agents negotiating best deals and promotions.
Company industry:
Supermarket
Job role:
Management

Lenovo Account Manager

January 2018 - March 2019

QuanTech

Beirut, Lebanon

January 2018 - March 2019

Manage a portfolio of accounts achieving long term success.
Identify and contact potential customers and develop positive relationships with clients.
Act as the point of contact and handle customers’ individual needs.
Generate new business using existing and potential customer networks.
Store and sort financial and non-financial data in electronic form and present reports using Salesforce CRM.
Negotiate the terms of an agreement (payment terms, delivery, installation…) and close sales.
Resolve conflicts and provide solutions to customers in a timely manner.
Set and track sales account targets, aligned with company objectives.
Monitor sales metrics, quarterly sales results and annual forecasts.
Company industry:
IT Services
Job role:
Sales

IT Business Consultant

November 2017 - December 2017

EDM - Engineering Design and Manufacturing

Beirut, Lebanon

November 2017 - December 2017

Managing the sales process for new prospects, from initial contact through to closure, including visiting the potential customers for new business.
Coordinate sales team by managing schedules, filing important documents and communicating relevant information.
Ensure the adequacy of sales-related equipment or material.
Respond to complaints from customers and give after-sales support when requested.
Handle the processing of all orders; Project design, procurement, pricing and implementation.
Inform clients of unforeseen delays or problems.
Store and sort financial and non-financial data in electronic form and present reports using CRM.
Locate vendors of materials, equipment or supplies, and interview them in order to determine product availability and terms of sales.
Achieving all revenue targets & objectives in line with the Business Plan.
Monitor the team’s progress, identify shortcomings and propose improvements.
Assist in the preparation and organizing of promotional material or events.
Ensure adherence to laws and policies.
Company industry:
IT Services
Job role:
Sales

Senior Sales Account Manager

February 2011 - October 2017

Teletrade Computer Systems

Lebanon

February 2011 - October 2017

* Managing the sales process for new prospects, from initial contact through to closure, including visiting the potential customers for new business.
* Contacting prospective customers and discussing their requirements.
* Achieving all revenue targets & objectives in line with the Business Plan.
* Dealing with customer enquiries face to face, over the phone or via email.
* Provide customers with quotations.
* Negotiate the terms of an agreement (payment terms, delivery, installation ) and close sales.
* Gather market and customer information and provide feedback on buying trends.
* Represent your organization at trade exhibitions, events and demonstrations.
* Review your own sales performance.
* Locate vendors of materials, equipment or supplies, and interview them in order to determine product availability and terms of sales.
* Monitoring delivery times to ensure purchased goods are on time.
Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Sales

Operations Coordinator

June 2010 - January 2011

At Your Service

Lebanon

June 2010 - January 2011

• June 2010 - January 2011
At Your Service
Operations Coordinator

* Managing stock in the warehouse.
* Receiving and delivering parts from and to the warehouse.
* Assigning service calls to the technicians.
* Dealing with local suppliers in order to provide best deals for needed spare parts.
* Managing the company fleet.
* Receiving customer calls relative to defected machines.
* Preparing offers.
* Issuing invoices, delivery notes
Company industry:
Installation & Technical Services
Job role:
Administration

Assistant Technical manager

March 2008 - May 2010

SOLARCO

Lebanon

March 2008 - May 2010

• March 2008 - May 2010
SOLARCO
Assistant Technical manager

* Managing stock in the technical department spare parts warehouse.
* Receiving and delivering parts from the technical department warehouse.
* Assisting the technical manager in assigning service calls to the technicians.
* Dealing with local suppliers in order to provide best deals for needed spare parts.
* Managing the company fleet.
* Receiving customer calls relative to defected machines.
* Issuing offers, invoices, delivery notes and transfers.
Company industry:
Construction & Building
Job role:
Engineering

Delivery coordinator

March 2005 - January 2007

S.E.T.S (DELL)

Beirut, Lebanon

March 2005 - January 2007

• March 2005 - Jan.2007
S.E.T.S (DELL)
Delivery coordinator

* Managing stocks in warehouses between Expeditors warehouses and S.E.T.S. Downtown warehouse.
* Issuing transactions papers: ➢ Issuing production orders for PCs related to sales orders in order to be checked (hardware and software) by technicians taking in consideration customers demands.
➢ Sales invoices and deliveries related to the sales preparation orders to be delivered.
➢ The needed papers for replacing defective items requested by the technical manager.
➢ Purchasing: processing and following the orders of the needed items from local market.
* Coordinating with salesmen, clients and delivery company (Expeditors) to schedule the deliveries.
* Coordinating with salesmen and Technical department to schedule the installation calls in relation.
* Issuing invoices for regional sales and managing deliveries with DHL when needed.
* Performing inventories twice a year in order to control the stock differences.
Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Customer Service and Call Center

Stock manager

February 2004 - March 2005

Hypermarket Bou Khalil

Beirut, Lebanon

February 2004 - March 2005

• Feb. 2004 - Mar. 2005
Hypermarket Bou Khalil - Mkalles
Stock manager

* Managing stock, vouchers, credit-notes and purchase between showroom, warehouse, other branches and dealers.
* Performing inventories every day in order to control the stock differences.
* Leading a group in the showroom into products displaying and client's services.
* Leading a group in the non-food department (detergent, electronics, stationery )
* Performing stock transfers from warehouse to showroom upon shelves needs.
* Monitoring the group in the showroom into products displaying, expiry dates and client's services.
Company industry:
Accounting
Job role:
Management

Assistant stock manager

July 2001 - January 2004

Bou Khalil Cash & Carry, Hadath

Beirut, Lebanon

July 2001 - January 2004

• Jul. 2001 - Jan. 2004
Bou Khalil Cash & Carry, Hadath
Assistant stock manager

* Managing stocks in the warehouse in Hadath and between Bou Khalil branches.
* Performing inventories every day in order to control the stock differences.
* Deploy, manage and administrate Windows 2000 Server and network.
* Troubleshooting printers, computers and network hardware and software
Company industry:
FMCG
Job role:
Logistics and Transportation

Education

Arab open university

June 2012

June 2012

Bachelor's degree, Business Administration Management

Lebanon

GPA (point): 3.12 out of 4

GPA (point): 3.12 out of 4

2009 - 2012 "Arab open university", Beirut, Lebanon Bachelor of Business Administration Management

Université Libanaise

January 1998

January 1998

Bachelor's degree, Architecture

Lebanon

1997 - 1998 "Université Libanaise - Faculté des Beaux Arts - INBA", Furn El Chebback Architecture (1st year)

Université Libanaise

January 1997

January 1997

Bachelor's degree, Droit et de Sciences Politiques

Lebanon

1996 - 1997 "Université Libanaise - Faculté de Droit et de Sciences Politiques", Jal El Dib Law (1st year)

Collège Notre Dame

January 1996

January 1996

High school or equivalent, Elementary Mathematics

Lebanon

1995 - 1996 "Collège Notre Dame des Pères Carmels", Hazmieh, Lebanon Official Baccalaureate - Elementary Mathematics

Skills

Equipment Procurement
Expert
Equipment Procurement
Expert
B2B Sales
Expert
B2B Sales
Expert
Logistics Planning
Expert
Logistics Planning
Expert
Logistics Management
Expert
Logistics Management
Expert
Logistics
Expert
Logistics
Expert
ACCOUNT MANAGER
Expert
ACCOUNT MANAGER
Expert
BUYING
Expert
BUYING
Expert
BUYING/PROCUREMENT
Expert
BUYING/PROCUREMENT
Expert
INVOICES
Expert
INVOICES
Expert
MICROSOFT WINDOWS
Expert
MICROSOFT WINDOWS
Expert
OF SALES
Expert
OF SALES
Expert
PRINTERS
Expert
PRINTERS
Expert
SALES
Expert
SALES
Expert
THE SALES
Expert
THE SALES
Expert
WINDOWS 2000
Expert
WINDOWS 2000
Expert
supply chain management
Expert
supply chain management
Expert
sales coordination
Expert
sales coordination
Expert
negotiation
Expert
negotiation
Expert
key account management
Expert
key account management
Expert
merchandising
Expert
merchandising
Expert
market research
Expert
market research
Expert
marketing research
Expert
marketing research
Expert
marketing strategy
Expert
marketing strategy
Expert
purchasing negotiations
Expert
purchasing negotiations
Expert
logistics management
Expert
logistics management
Expert
mobile
Expert
mobile
Expert
materials
Expert
materials
Expert
purchasing
Expert
purchasing
Expert
logistics
Expert
logistics
Expert
order
Expert
order
Expert
purchase contracts
Expert
purchase contracts
Expert
operation
Expert
operation
Expert
quotations
Expert
quotations
Expert
marketing mix
Expert
marketing mix
Expert
leasing
Expert
leasing
Expert
microsoft powerpoint
Expert
microsoft powerpoint
Expert
procurement
Expert
procurement
Expert
marketing
Expert
marketing
Expert
warehousing operations
Expert
warehousing operations
Expert
problem solving
Expert
problem solving
Expert
purchasing management
Intermediate
purchasing management
Intermediate
Equipment Procurement
Expert
Equipment Procurement
Expert
B2B Sales
Expert
B2B Sales
Expert
Logistics Planning
Expert
Logistics Planning
Expert
Logistics Management
Expert
Logistics Management
Expert
Logistics
Expert
Logistics
Expert

Social profiles

Facebook
Facebook
facebook.com/jad.saad1

Languages

Arabic
Native Speaker
English
Expert
French
Intermediate

Training and Certifications

Certifications
Microsoft Certified System Engineer - Windows 2000 Server
New Horizons
Jan 2002 - Mar 2003