Marketing manager
Fone zone
Total years of experience :19 years, 0 Months
1-Ensure that all Sales Representatives achieve the required level of product knowledge necessary to effectively place and promote the product line in the market place.
2-Handle service inquiries from customers.
3-Meeting /exceeding sales budget.
4-Maintaining existing business.
5-Implementing marketing initiatives
• To meet the customer's needs and provide customer satisfaction.
• To handle customer issues, complaints and query efficiently and resolve all issues in first instance including monitoring and tracking overall performance against bank targets.
• To create improved customer loyalty through the effective handling of customer contacts and requests.
• Direct interaction with customers, solving their problems from time to time.
• Handling walk in customers and resolving their queries
1-Establish sales goals on both company and individual basis.
2-Interpret and analyze team sales data to forecast and enhance sales rep productivity.
3-Complete and submit staff assessment and performance appraisal documents
PGD(London school of commerce )