Airport Services Agent
Emirates Airline
Total years of experience :10 years, 10 Months
Inspect and verify passenger documentation.
Issue boarding passes and manage passenger baggage handling and processing.
Make public address announcements as required.
Operate airline equipment as per SOP, telephones, computer keyboard, and the carrier specific check-in/boarding software.
Direct passengers through Dubai International Airport both Terminal 1 and 3.
Sell admission tickets, memberships and other store items taking cash, debit, and credit card payments issuing receipts.
Enter customer liability waivers into the computer system.
Take incoming calls, give out information and prices of store rentals and services.
Book different events such as birthday parties and corporate events, via e-mail, over the phone and in person.
Supervise all cashier, tilts and provide enough change and bills at all times.
Assist the GM closing the tilts and made safe deposits at the end of each shift.
Completed 1 year of Accounting program for personal satisfaction