Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Jaideep Tripathy, Claims Assessor (Warranty

Jaideep Tripathy

Claims Assessor (Warranty·BMW MINI, MSX International

India

Diploma, Automobile Engineering

Work experience

Total years of experience: 18 years, 2 months

Claims Assessor (Warranty

September 2023 - June 2024

BMW MINI, MSX International

Gurgaon, India

September 2023 - June 2024

• Spearheaded warranty assessment, ensuring accurate and timely processing of claims.
• Leveraged technical proficiency to evaluate and authorize goodwill and BSI claims.
• Employed data-driven decision-making to improve claim processing efficiency.
• Maintained a customer-centric approach, enhancing client satisfaction.
• Generated comprehensive documentation and reports for management review.
Company industry:
Automotive Manufacture

Freelance Trainer (Sales & Service)

January 2023 - August 2023

Sewells Group India Pvt Ltd & Novo Consulting

New Delhi, India

January 2023 - August 2023

• Assessed training needs and developed customized training programs.
• Delivered engaging training sessions to automotive dealership personnel.
• Evaluated training effectiveness to ensure continuous improvement.
• Successfully conducted training at Royal Enfield & TVS Motors dealerships.
Company industry:
Automotive Manufacture
Job role:
Training and Development

Warranty Analyst/Senior Warranty Assessor

July 2019 - December 2022

PSA/Stellantis, MSX International

Chennai, India

July 2019 - December 2022

• Processed warranty claims with a focus on accuracy and customer service.
• Conducted detailed warranty analytics to identify trends and improve processes.
• Developed and implemented warranty policies and procedures.
• Led training and development initiatives to enhance team capabilities.
• Awarded MSX International Prestigious Trim Reliability Award.
Company industry:
Automotive Manufacture

Service Head/Workshop Manager

August 2016 - June 2019

Maruti Suzuki (Arena & Nexa) Dealer, Narayani Motors Pvt Ltd

Bhubaneswar, India

August 2016 - June 2019

• Managed workshop operations, ensuring high-quality service delivery.
• Maintained exceptional customer service standards.
• Utilized technical expertise to resolve complex vehicle issues.
• Implemented quality control measures and staff training programs.
• Awarded RSM Trophy Nexa Champion with CEI 124.
Company industry:
Automotive Dealership & Distributor

Regional Expert/Senior Assessor Automotive

December 2013 - July 2016

Prima Competencies Pvt Ltd, NSDC

New Delhi, India

December 2013 - July 2016

• Provided technical expertise and quality control for automotive assessments.
• Conducted evaluations and technical training for industry professionals.
• Ensured regulatory compliance and delivered excellent customer service.
• Awarded Automotive Evaluator at Seine Aerospace UAE Dubai.
Company industry:
Training & Education Center

Service Manager

September 2010 - November 2013

Nissan-Datsun Dealer, Ananta Automobile Pvt Ltd

Bhubaneswar, India

September 2010 - November 2013

• Oversaw workshop management and ensured customer satisfaction.
• Maintained technical expertise and quality control standards.
• Led staff management and training initiatives.
• Selected as the Best Service Manager in the East Region.
Company industry:
Automotive Dealership & Distributor

Customer Relationship Manager & Warranty Administrator

May 2006 - August 2010

Hyundai Dealer, Utkal Automobiles Pvt Ltd

Bhubaneswar, India

May 2006 - August 2010

• Managed customer relationships and warranty administration.
• Leveraged technical expertise to resolve customer issues.
• Implemented data management and compliance processes.
• Achieved dealership goals and increased service and parts sales.
Company industry:
Automotive Dealership & Distributor

Education

M.S.B.T.E

February 2024

February 2024

Diploma, Automobile Engineering

India

GPA (percentage): 68%

GPA (percentage): 68%

Successfully completed Diploma in Automobile Engineering and the document is (SDM+MEA+UAE EMBASSY+APPOSTILE ) Attested.
View attachment

Skills

Human Resources
Expert
Human Resources
Expert
Workforce Management
Expert
Workforce Management
Expert
Management
Expert
Management
Expert
Operation
Expert
Operation
Expert
Administration
Expert
Administration
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
QUALITY CONTROL
Expert
QUALITY CONTROL
Expert
ANALYTICS
Expert
ANALYTICS
Expert
DATA MANAGEMENT
Expert
DATA MANAGEMENT
Expert
RELIABILITY
Expert
RELIABILITY
Expert
OPERATIONS
Expert
OPERATIONS
Expert
REGULATORY COMPLIANCE
Expert
REGULATORY COMPLIANCE
Expert
SALES
Expert
SALES
Expert
STAFF MANAGEMENT
Expert
STAFF MANAGEMENT
Expert
ADMINISTRATION
Expert
ADMINISTRATION
Expert
AUTOMOTIVE
Expert
AUTOMOTIVE
Expert
CUSTOMER SATISFACTION
Expert
CUSTOMER SATISFACTION
Expert
CUSTOMER SUPPORT
Expert
CUSTOMER SUPPORT
Expert
DIAGNOSIS
Expert
DIAGNOSIS
Expert
Workforce Management
Expert
Workforce Management
Expert
Management
Expert
Management
Expert
Operation
Expert
Operation
Expert
Human Resources
Expert
Human Resources
Expert
Administration
Expert
Administration
Expert

Social profiles

X
X
twitter.com/JaideepTripathy

Languages

English
Expert
Hindi
Expert

Hobbies

  • TRAVELLING & PHOTOGRAPHY
    ACHIEVED VARIOUS AWARDS IN COLLEGE MEETS,EVENTS & GATHERINGS IN ANCHORING.