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Jaison Sam, operations executive

Jaison Sam

operations executive·Falcon Aviation Services

India

Master's degree, Business Administration

Work experience

Total years of experience: 7 years, 0 months

operations executive

April 2025 - Present

Falcon Aviation Services

Abu Dhabi, United Arab Emirates

April 2025 - Present

Company industry:
Airlines

passenger service agent

January 2022 - Present

Menzies Aviation

Al Farawaniyah, Kuwait

January 2022 - Present

Worked as a Passenger service agent with Jazeera Airways in Kuwait International Airport.
• Expertised in Skyport and Gonow DCS system.
• Provided exceptional customer service to passengers.
• Assisted passengers as a Checkin and boarding gate agent.
• Collaborated with Airline staff to ensure smooth flight operations.
• Demonstrated a strong commitment to teamwork and customer service.
Company industry:
Airlines
Job role:
Hospitality and Tourism

Customer Service Agent

June 2019 - December 2021

Air India SATS

Thiruvananthapuram, India

June 2019 - December 2021

I successfully completed two years as Customer service agent in Air India Sats.Iam expertise with all the airport duties.Iam experienced in doing the departure control system of Various Flights.Iam able to handle the customers with excellent services. Iam still looking forward for more good position based on my qualification.
Company industry:
Airlines
Job role:
Administration

Education

Hindustan University

May 2019

May 2019

Master's degree, Business Administration

India

GPA (percentage): 82%

GPA (percentage): 82%

I have been completed my project in Airport Authority of India from Trivandrm Airport. My topic was Safety Management System.

Mahatma Gandhi University

May 2016

May 2016

Bachelor's degree, Applied Physics

India

GPA (percentage): 65%

GPA (percentage): 65%

My project was finding the purity of petrol available in our market. We used the method of spectroscopy to identify it.

Skills

Customer Service
Expert
Customer Service
Expert
Management
Expert
Management
Expert
communication
Expert
communication
Expert
ms office
Intermediate
ms office
Intermediate
flexibility
Expert
flexibility
Expert
Teamwork
Expert
Teamwork
Expert
operational hr
Beginner
operational hr
Beginner
marketing
Intermediate
marketing
Intermediate
Customer Service
Expert
Customer Service
Expert

Languages

English

Expert

Malayalam

Native Speaker

Hindi

Intermediate

Hobbies and interests

sports