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jalal khraisha, corporate legal mediation advisor

jalal khraisha

corporate legal mediation advisor·وزارة العمل - غير ذلك

United Arab Emirates

Bachelor's degree, Private Law

Work experience

Total years of experience: 12 years, 11 months

corporate legal mediation advisor

January 2021 - Present

وزارة العمل - غير ذلك

Dubai, United Arab Emirates •Hybrid

January 2021 - Present

Provide specialized legal advisory services on complex corporate and labour disputes in accordance with UAE Labour Law and MOHRE regulations.
​Lead mediation efforts to resolve high-volume employment disputes, achieving high amicable settlement rates through expert negotiation and legal assessment.
​Draft and review comprehensive settlement agreements, legal memoranda, advisory opinions, and regulatory correspondence.
​Coordinate effectively with corporate clients, employees, insurance entities, and government authorities like MOHRE to ensure full procedural compliance.
​Conduct compliance reviews to mitigate legal exposure and ensure employer adherence to statutory labour obligations.
​Manage and process legal claims through specialized electronic systems, streamlining the dispute resolution lifecycle.
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Consulting

Customer Service Adviser

October 2018 - December 2020

Ministry Of Human Resources And Emiratisation - United Arab Emirates

Ras Al Khaimah, United Arab Emirates •Hybrid

October 2018 - December 2020

​Job Title: Customer Service Advisor - Legal Support (Labour Complaints Division)
​Job Description:
​Complaint Management: Investigated and processed large-scale labour complaints through MOHRE electronic systems to ensure efficient resolution.
​Legal Assessment: Delivered immediate legal assessments to facilitate pre-litigation settlements between employees and employers.
​Legal Consultations: Provided more than 1, 200 direct legal consultations, guiding stakeholders on their rights and obligations.
​Operational Efficiency: Contributed to reducing case processing time by approximately 30% through streamlined procedures.
​Regulatory Compliance: Ensured all processes complied with UAE Labour Law, ministerial resolutions, and procedural fairness standards.
​Dispute Resolution: Managed labour dispute management systems to provide equitable outcomes and support the ministrys governance frameworks.
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

corporate legal researcher

September 2016 - September 2018

مكتب عبد الله الزرعوني للمحاماة

Dubai, United Arab Emirates

September 2016 - September 2018

باحث قانونيManaged electronic case registration and execution procedures before Dubai Courts. Drafted diverse legal memoranda, statements of claim, and appeals. Coordinated with judicial and government entities including the Notary Public and Public Prosecution. Followed up on enforcement measures such as payment orders and judicial auctions to ensure legal compliance and execution
Company industry:
Law Firm
Job role:
Legal

Insurance Broker – Legal Advisory & Claims

January 2015 - January 2016

Al Mashreq Insurance

Ramallah and Al Bireh, Palestine

January 2015 - January 2016

Job Title: Insurance Broker - Legal Advisory & Claims
​Job Description:
​Claims Processing: Reviewed and processed insurance claims in accordance with policy terms, conditions, and legal requirements.
​Legal Guidance: Provided expert legal guidance to clients to ensure all documentation was complete, accurate, and compliant with regulations.
​Stakeholder Coordination: Coordinated effectively with insurance companies and all related stakeholders to facilitate smooth claim settlements.
​Compliance Management: Ensured that all insurance brokerage activities adhered to the prevailing legal frameworks and insurance laws.
​Case Documentation: Managed and consolidated client documentation to support legal and insurance claims.
Company industry:
Insurance & TPA

corporate legal researcher

December 2012 - December 2014

دار الايهم للمحاماة

Ramallah and Al Bireh, Palestine

December 2012 - December 2014

Job Title: Corporate Legal Researcher
​Job Description:
​Case Preparation: Prepared and supported comprehensive labor and civil case files through detailed legal research and drafting.
​Litigation Support: Attended court hearings, monitored judgments, and provided regular updates on case status.
​Enforcement Procedures: Supported legal enforcement procedures and coordinated effectively with competent judicial and administrative authorities.
​Documentation Management: Strengthened client coordination to consolidate necessary documentation and ensure legal readiness.
​Legal Drafting: Contributed to the drafting of legal documents and research papers related to corporate and civil law cases.
Company industry:
Law Firm
Job role:
Legal

Education

Faculté De Droit Et Des Sciences Politiques De Tunis

June 2009

June 2009

Bachelor's degree, Private Law

Tunisia

GPA (rating): Good

GPA (rating): Good

دراسة تخصص القانون الخاص (المسار القضائي) في كلية الحقوق والعلوم السياسية بتونس، حيث تركزت الدراسة على تعميق المعارف في القانون المدني، القانون التجاري، وقوانين العمل، بالإضافة إلى تطوير المهارات الأساسية في البحث القانوني، صياغة المذكرات القانونية، وتحليل النصوص والتشريعات. أهّلتني هذه المرحلة المتميزة للحصول على رخصة ممارسة مهنة المحاماة والانطلاق في مسيرة مهنية ممتدة في الاستشارات القانونية وإدارة النزاعات العمالية والامتثال.
View attachment

Skills

French
Expert
French
Expert
PC Software
Expert
PC Software
Expert
Insurance
Expert
Insurance
Expert
English
Expert
English
Expert
Statutory
Expert
Statutory
Expert
Legal Advice
Expert
Legal Advice
Expert
Claims Management
Expert
Claims Management
Expert
Settlements
Expert
Settlements
Expert
Legal Services
Expert
Legal Services
Expert
Contract Drafting
Expert
Contract Drafting
Expert
DISPUTE RESOLUTION
Expert
DISPUTE RESOLUTION
Expert
LABOR LAW
Expert
LABOR LAW
Expert
LEGAL KNOWLEDGE
Expert
LEGAL KNOWLEDGE
Expert
LEGAL RISK
Intermediate
LEGAL RISK
Intermediate
PROVIDING LEGAL ADVICE
Expert
PROVIDING LEGAL ADVICE
Expert
REGULATORY COMPLIANCE
Expert
REGULATORY COMPLIANCE
Expert
RISK MANAGEMENT
Expert
RISK MANAGEMENT
Expert
القدرة على العمل ضمن فريق أو بمفردي .
Expert
القدرة على العمل ضمن فريق أو بمفردي .
Expert
Mediation
Expert
Mediation
Expert
Insurance Law
Expert
Insurance Law
Expert
Court Reporting
Expert
Court Reporting
Expert
Procedures
Expert
Procedures
Expert
Legal Issues
Expert
Legal Issues
Expert
Coordination
Expert
Coordination
Expert
Document Drafting
Expert
Document Drafting
Expert
Courts
Expert
Courts
Expert
Enforcement
Expert
Enforcement
Expert
Legal Research
Expert
Legal Research
Expert
Litigation Support
Expert
Litigation Support
Expert
Claims Resolution
Expert
Claims Resolution
Expert
Legal Opinions
Expert
Legal Opinions
Expert
Case Management
Expert
Case Management
Expert
Employment Law
Expert
Employment Law
Expert
Legal Ethics
Expert
Legal Ethics
Expert
Civil Law
Expert
Civil Law
Expert
Client Advocacy
Expert
Client Advocacy
Expert
Public Law
Expert
Public Law
Expert
Analysis
Expert
Analysis
Expert
Customer Service
Expert
Customer Service
Expert
Consultations
Expert
Consultations
Expert
Customer Support
Expert
Customer Support
Expert
Relationship Management
Expert
Relationship Management
Expert

Languages

Arabic
Native Speaker
English
Expert
French
Intermediate

Training and Certifications

Certifications
Labour Complaint & Dispute Management Systems
Public Service Ethics & Professional Conduct
Decision-Making & Problem Solving Skills
Strategic Planning
ISO 9001:2015 Quality Management Systems Certification
Administrative Development & Innovation Workshops
Excellence in Labour Dispute Resolution & Compliance Practices
Job Etiquette Skills
Artificial Intelligence & Data Analysis
License to Practice Law
Training
دورة برامج الاوفيس
الامارات
Mar 2010

Hobbies

  • معرفة تامة باستخدام البرنامج القانوني الالكتروني
    معرفة تامة باستخدام البرنامج القانوني الالكتروني