Karishma Desai

• Led business development activities for outsourcing business, supporting market
penetration and business development across public and private sector clients in Qatar.
• Identified and qualified new opportunities through market research, sector analysis, and
client engagement, contributing to a structured sales pipeline.
• Coordinated RFQ/RFP responses, working with internal stakeholders to prepare compliant,
competitive technical and commercial submissions.
• Supported development of outsourcing cost models and pricing structures, collaborating
with operations and finance teams to assess feasibility, margins, and delivery risks.
• Engaged prospective and existing clients to understand operational challenges and
translate requirements into developing solutions.
• Prepared client presentations, solution summaries, and proposal documentation to support
negotiations and leadership approvals.
• Monitored industry trends and competitor offerings to identify new service opportunities
and potential areas for growth.

• Supervised day-to-day operations of wellness services within a large government healthcare
organization, ensuring consistent service delivery and adherence to policies.
• Coordinated multidisciplinary teams and external vendors to support smooth service
operations and client (patient/community) satisfaction.
• Supported development and implementation of operational workflows, service pathways, and
performance standards.
• Delivered system and process training for staff, contributing to improved efficiency and data
accuracy.
• Assisted management with service performance monitoring, reporting, and continuous
improvement initiatives.
• Regularly engaged with internal and external stakeholders, strengthening communication and
service alignment.

• Coordinated clinical nutrition operations with strong focus on quality assurance and
standardization.
• Led menu planning, recipe standardization, and nutritional compliance initiatives.
• Developed SOPs and KPIs for clinical nutrition workflows, documentation, and
multidisciplinary collaboration.
• Conducted quality audits of food services and enteral feeding processes.
• Supported clinical workflow design and Cerner system implementation.

• Overall performance of the fitness center.
• Designed KPIs for sales conversion, member retention, revenue growth, and service delivery.
• Developed SOPs for health & safety, customer engagement, sales processes, and staff
training.
• Led business development initiatives including pre-opening sales campaigns and ongoing
growth strategies.