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Jamal Ahmed, Sr. HR Generalist

Jamal Ahmed

Sr. HR Generalist·Ramco Group (Trading and Contracting),

Qatar

Master's degree, Master in Business Administration (MBA)

Work experience

Total years of experience: 20 years, 2 months

Sr. HR Generalist

October 2021 - Present

Ramco Group (Trading and Contracting),

Doha, Qatar

October 2021 - Present

• Assisting with recruitment initiatives by interviewing and talent sourcing, conducted background checks and orientation
process.
• Working cross-functionally to optimize efficiency and execute on HR business processes.
• Developed incentives to drive employee retention and improve work culture.
• Liaising with management to distribute training and promotional opportunity resources to employees.
• Collaborated with DGM to develop and execute human resources strategies, enabling business objectives.
• Developed employee orientation and training programs for new hires
• Assisting Payroll and Accounts department in Salaries and employee benefits matters.

Company industry:
Construction & Building

HR Coordinator / Administrator

July 2012 - November 2025

Emrill Services LLC

Dubai, United Arab Emirates

July 2012 - November 2025

• Managed project-specific employee data and documentation for Abu Dhabi Region.
• Coordinated for recruitment, onboarding, and off boarding for project staff.
• Ensured compliance with labor laws and organizational policies.
• Facilitated communication between project teams and HR departments.
• Organized and conduct training programs for project employees.
• Tracked and monitored project-related performance metrics.
• Resolved employee queries and issues related to the project.
• Maintained accurate records of project timelines, budgets, and HR activities.
• Assisted in preparing project-related HR reports and updates.
• Supported administrative tasks to ensure smooth project execution.

Company industry:
Facilities & Property Management
Job role:
Human Resources and Recruitment

Senior HR Officer

August 2018 - September 2021

Al Bandary International Group (Al Bandary Engineeering),

Doha, Qatar

August 2018 - September 2021

• Managed recruitment, selection and hiring processes with a team of 3 members
• Created and implemented a new strategy for employees development program, aligned with business objectives.
• Developed and oversaw performance appraisal systems to drive peak performance and identify talent in the organization
• Recruited and trained new employees to manage overall talent acquisition.
• Worked closely with HR Manager and the HR team to inform of upcoming commitments and responsibilities.
• Assisted the payroll team to process the Employee payroll in timely manner.

Company industry:
Construction & Building

HR Generalist

June 2014 - February 2018

Modern Recycling Factory WLL

Doha, Qatar

June 2014 - February 2018

• Worked with CEO and Department Managers to assess needs.
• Initiated the development of SAP / Dynamics Database systems
• Managed and updated HR databases to reflect employee information, changes in benefits and other details.
• Supervised HR Department employees by directing activities and monitoring performance.
• Designed employee performance evaluation process and merit program.
• Developed HR Policy and Procedure in line with the Qatar Labour Law and company Strategies to drive transparent and fair HR
process.
• Executed Compensation and benefits for Employees (Payroll, Leave Benefits and EOS)

Company industry:
Retail & Wholesale
Job role:
Human Resources and Recruitment

HR Coordinator / Administrator

July 2012 - June 2014

Emrill Facilities Management Services,

Dubai, United Arab Emirates

July 2012 - June 2014

Company industry:
Facilities & Property Management

HR and Admin Executive

August 2004 - October 2010

Tabros Pharma

Karachi, Pakistan

August 2004 - October 2010

• Implemented new HR policies and procedures tailored to organizational needs.
• Supported the establishment of HR processes, including recruitment, onboarding, and performance management.
• Maintained accurate employee records and ensure compliance with labor laws and regulations.
• Coordinated administrative tasks such as attendance tracking, leave management, and payroll support.
• Organized orientation training sessions for new hires.
• Drafted clear and concise HR documentation, including employee handbooks and policy manuals.
• Handled employee queries related to policies, benefits, and general HR matters.
• Collaborated with management to identify gaps in existing procedures and propose improvements.
• Managed office administration tasks, including vendor coordination and supply management.
• Supported the HR team in preparing reports, analytics, and documentation for decision-making.

Company industry:
Pharmaceutical Manufacturing
Job role:
Human Resources and Recruitment

Education

Pakistan Institute of Management.

December 2010

December 2010

Master's degree, Master in Business Administration (MBA)

Pakistan

GPA (point): 3.4 out of 4

GPA (point): 3.4 out of 4

Pakistan Institute of Management

December 2010

December 2010

Master's degree, Human Resources Management

Pakistan

University of Karachi

June 2004

June 2004

Bachelor's degree, Bachelor in Computer Science (BCS)

Pakistan

University of Karachi

June 2004

June 2004

Bachelor's degree, Computer Science

Pakistan

Skills

Recruitment
Expert
Recruitment
Expert
Job Description Development
Expert
Job Description Development
Expert
HR Policies
Expert
HR Policies
Expert
Organization Development
Expert
Organization Development
Expert
Performance Reviews
Expert
Performance Reviews
Expert
PROCUREMENT
Expert
PROCUREMENT
Expert
HRMS Database Management Systems
Expert
HRMS Database Management Systems
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
MFG/PRO (ERP)
Expert
MFG/PRO (ERP)
Expert
PERFORMANCE APPRAISAL
Expert
PERFORMANCE APPRAISAL
Expert
HUMAN RESOURCES
Expert
HUMAN RESOURCES
Expert
PERFORMANCE MANAGEMENT
Expert
PERFORMANCE MANAGEMENT
Expert
PAYROLL PROCESSING
Expert
PAYROLL PROCESSING
Expert
RECRUITING
Expert
RECRUITING
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
HIRING
Expert
HIRING
Expert
ERP SAP
Expert
ERP SAP
Expert
COORDINATING
Intermediate
COORDINATING
Intermediate
DOCUMENT PROCESSING
Intermediate
DOCUMENT PROCESSING
Intermediate
EMPLOYEE ONBOARDING
Intermediate
EMPLOYEE ONBOARDING
Intermediate
EMPLOYEE RELATIONS
Intermediate
EMPLOYEE RELATIONS
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
POLICY ANALYSIS
Intermediate
POLICY ANALYSIS
Intermediate
REGULATORY COMPLIANCE
Intermediate
REGULATORY COMPLIANCE
Intermediate
STRATEGIC PLANNING
Intermediate
STRATEGIC PLANNING
Intermediate
WORKFORCE PLANNING
Intermediate
WORKFORCE PLANNING
Intermediate
Organization Development
Expert
Organization Development
Expert
HR Policies
Expert
HR Policies
Expert
Recruitment
Expert
Recruitment
Expert
Performance Reviews
Expert
Performance Reviews
Expert
Job Description Development
Expert
Job Description Development
Expert
ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
CIPD LEVEL 5
Intermediate
CIPD LEVEL 5
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLIANCE REQUIREMENTS
Intermediate
COMPLIANCE REQUIREMENTS
Intermediate
EMPLOYEE RETENTION
Intermediate
EMPLOYEE RETENTION
Intermediate
ETHICAL STANDARDS AND CONDUCT
Intermediate
ETHICAL STANDARDS AND CONDUCT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
MASTER OF BUSINESS ADMINISTRATION MBA
Intermediate
MASTER OF BUSINESS ADMINISTRATION MBA
Intermediate
RECORDS MANAGEMENT
Intermediate
RECORDS MANAGEMENT
Intermediate
TECHNICAL ACUMEN
Intermediate
TECHNICAL ACUMEN
Intermediate

Languages

English
Expert
Urdu
Native Speaker
Hindi
Expert
Pushto
Native Speaker
Arabic
Beginner
Punjabi
Intermediate

Training and Certifications

Certifications
IOSH Managing Safely
Certification
Certified Human Resources Professional
Certified Human Resources Management
CIPD Advance Level 5
Nov 2022
IOSH Managing Safely
Jun 2013 - Jun 2019
Certified Human Resources Professional
Sep 2017
Certified Human Resources Manager
Sep 2017