جمال مالك, Systems Analyst

جمال مالك

Systems Analyst

Invicro, LLC

البلد
الولايات المتحدة - كونيتيكت - New Haven
التعليم
بكالوريوس, INFORMATION SYSTEMS
الخبرات
24 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :24 years, 1 أشهر

Systems Analyst في Invicro, LLC
  • الولايات المتحدة - كونيتيكت
  • أشغل هذه الوظيفة منذ مايو 2019

• Responsible for identifying and executing changes to the transfer, receipt, processing and management of imaging data processes and solutions.
• Act as liaison between business needs/challenges and technology solutions.
• Perform and execute test scripts for system validations in collaboration with all teams.
• Analyze business processes and write system and/or process specifications that help to improve and make efficient imaging workflows promoting scalability, security and simplification.
• Project management along with integration and testing of new solutions.
• Develop and update Standard Operating Procedures (SOPs) and Working Instruction Documents (WIDs) on an ongoing basis.
• Lead new and existing projects while strategizing and directing cross-functional teams.
• Play a key role in a variety of core business systems selection and validation activities.

IT Analyst في ADVANCED MEDICAL IMAGING & TELERADIOLOGY
  • الولايات المتحدة - كونيتيكت
  • يونيو 2010 إلى يناير 2017

Provided managerial and technical expertise for daily operations in IT and related areas.
•Led, managed and advised a team of technical experts in all aspects of procedure, policies and systems.
•Participated on project teams and acted as liaison with other institutions, committees and vendors.
•Communicated technical information to technical and non-technical team and clients.
•Worked with management teams to develop solutions based on business needs.
•Trained clients on MS Office, PACS and other essential software.
•Coordinated with 3rd party vendors to provide application and hardware support and in securing computer products.
•Provided high level of support within a highly sensitive environment.
•Ensured HIPAA regulations are met, where applicable, during all aspects of support.
•Ability to work in Windows and Mac environments.
•Troubleshooting of network protocols including TCP/IP, DNS, DHCP and firewall routers.

Assistant IT Systems Manager في NETSOLACE, INC
  • الولايات المتحدة - كونيتيكت
  • فبراير 2007 إلى أبريل 2010

Acted as the lead logistics manager.
•Administered installation of SQL Server 2005/2008 for deployment.
•Successfully led the IT department in managing daily tasks and project management.
•Researched, tested and recommended new emerging technologies for upcoming projects.
•Handled purchasing large inventories and allocating hardware inventory for internal and external clients.
•Collaborated closely with clients to identify and understand business requirements and communicate to software development team.
•Supervised software testing, deployment, documentation and feedback.
•Improved and streamlined internal processes for maximum efficiency.
•Established and maintained vendor relations.
•Presented and articulately communicated effectively with all levels of organization (including technical and non-technical audiences, Senior Leadership, VPs and the C-level executives).

Systems Technical Analyst في CLAIROL INC, PROCTER & GAMBLE
  • الولايات المتحدة
  • سبتمبر 1997 إلى أكتوبر 2006

Formerly owned by Bristol Myers Squibb

الخلفية التعليمية

بكالوريوس, INFORMATION SYSTEMS
  • في SACRED HEART UNIVERSITY
  • أغسطس 2001

- Bachelor's degree in Information Technology

Specialties & Skills

Customer Driven
Systems Management
IT Operations
IT Management
Wordpress
Office 365
CUSTOMER RELATIONS
INFORMATION SYSTEMS
MANAGEMENT
MICROSOFT OFFICE
Project Management

اللغات

الانجليزية
متمرّس
الأوردو
متمرّس
العربية
مبتدئ
الهندية
متوسط
البنجابية
متوسط

الهوايات

  • Squash
    Play for fun.
  • Learning
    Always looking to enhance my knowledge by learning new technologies
  • Cricket
    Play for fun
  • Tennis
    Play tennis to stay active