Jamil Allam, restaurant general manager

Jamil Allam

restaurant general manager

BBQ HOUSE RESTAURANT

البلد
لبنان - بيروت
التعليم
بكالوريوس, Hospitality Management
الخبرات
18 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :18 years, 4 أشهر

restaurant general manager في BBQ HOUSE RESTAURANT
  • لبنان - بيروت
  • أشغل هذه الوظيفة منذ نوفمبر 2017

Specifically responsible to establish and maintain standards of operation in all areas of the restaurants.
Responsible for every Audit (safety, dining and delivery).
Responsible for cash drawer (open and closing shifts).
Handle weekly and monthly reports.
Reports directly to the operation manager.

Restaurant Manager في Flaming- foodies s.a.l ( Arayes Restaurant) and (Ayloul Restaurant)
  • لبنان - بيروت
  • أبريل 2015 إلى أكتوبر 2017

Specifically responsible to establish and maintain standards of operation in all areas of the restaurant, supervise staff and guide them through their shifts.
Maintain standards and follow up the staff during their shifts.
Responsible for every Audit (safety, dining and delivery).
Responsible for cash drawer (open and closing shifts).
Responsible for mid and end inventory.
Responsible for entering data on omega system (BO.OFFICE), (INV.OFFICE) related to purchase products, wastage, and free items….
Share ideas with the operation manager, which are related to budgeting, profit and loss (P&L), cost control, profitability and revenue supervision.
Reports directly to the operation manager.
Prepares monthly reports related to repeated business, incidents, compensations, and new customers.
Shares sometimes in marketing planning.
Train the supervisor on the best way of problem solving.
Prepare warehouse requisitions and daily orders.

Floor Manager في Bridge Restaurant
  • لبنان - بيروت
  • يناير 2013 إلى أبريل 2015

Specifically responsible to establish and maintain standards of operation in all areas of the restaurant, supervise staff, guide them through their shifts.
Train staff on new skills and techniques that help them ensure guest satisfaction.
Reports to the operation manager through check list and mails.
Handle any function related to food and beverage department.
(Coffee breaks, conference, events, birthdays and weddings).

House Manager ( Private Butler) في Le Dix Hotel ( 5 star)
  • لبنان - بيروت
  • يناير 2011 إلى يناير 2013

Manage and link all departments in the hotel to provide a good atmosphere for guest and to exceed guest expectations.
Apply the imperial service, which provide a peaceful accommodation for the guest.
Ensure and maintain room security.
Reports directly to the food and beverage manager.

Head Waiter في Le Patio Hotel ( 5 star)
  • لبنان - بيروت
  • يناير 2008 إلى يناير 2011

(In charge of the restaurant & room service).
Specifically responsible for many duties related to food and beverage department. I was responsible for reporting directly to the food and beverage manager, but through checklist and easy job to do.

Restaurant Manager في Baguette Diner
  • لبنان - بيروت
  • يناير 2006 إلى يناير 2008

Specifically responsible to establish and maintain standards of operation in the all areas of the restaurant. (Food Quality, Service Quality, Profitability, Performance of staff). Although I was responsible for marketing _ promotion _and directly controlling and supervising revenue.

الخلفية التعليمية

بكالوريوس, Hospitality Management
  • في American University of culture and education (AUCE)
  • أكتوبر 2010
دبلوم, Hotel and Restaurant Management
  • في CIS COLLEGE
  • يناير 2008

Specialties & Skills

Hospitality Management
Education
Guiding
Microsoft office
Fidelio, Pms, Gpos, Pixel point, Omega system, Micros, Squirrel, Portal
access to internet

اللغات

العربية
اللغة الأم
الانجليزية
متمرّس

التدريب و الشهادات

Certificate of Appreciation ( House Manager) (الشهادة)
Housekeeping Supervisor: (تدريب)
معهد التدريب:
GEFINOR ROTANA HOTEL
المدة:
90 ساعة
Basics operation courses (completion) (الشهادة)
Handling Angry Customer to achieve a win -win situation (الشهادة)
Certificate best attendance as a butler ( House Manager) (الشهادة)
Receptionist (تدريب)
معهد التدريب:
METROPOLITAN PALACE HOTEL <5 star hotel>
المدة:
90 ساعة

الهوايات

  • swimming , driving and reading