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jamel benazza, sales man

jamel benazza

sales man·waad optical

Qatar

Diploma, Administration And Tourism

Work experience

Total years of experience: 9 years, 9 months

sales man

March 2025 - Present

waad optical

Doha, Qatar

March 2025 - Present

Assisted customers in selecting eyeglasses, sunglasses, and contact lenses based on their needs and preferences
Delivered personalized customer service, ensuring high levels of customer satisfaction and repeat business
Explained product features, lens types, coatings, and frame materials in a clear and professional manner
Handled customer inquiries, complaints, and after-sales support efficiently

Company industry:
Retail & Wholesale
Job role:
Sales

Real estate sales Agent

December 2024 - June 2025

Open door

Doha, Qatar

December 2024 - June 2025

improved property turnover and maximized revenue.

Company industry:
Primary, Prep, & Secondary School
Job role:
Sales

Ticketing agent

December 2023 - October 2024

Planet Tours

Tunis, Tunisia

December 2023 - October 2024

Processed reservation requests accurately to ensure seamless booking

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Salesman

April 2021 - April 2023

I hope book store

Tunis, Tunisia

April 2021 - April 2023

recommendations.

Company industry:
Bookshop & Consumer Media
Job role:
Sales

Salesman

January 2016 - March 2021

Spring store

Tunis, Tunisia

January 2016 - March 2021

enhance customer trust and reduce returns.

Company industry:
Retail & Wholesale
Job role:
Sales

Education

Amadeus

December 2022

December 2022

Diploma, Administration And Tourism

Tunisia

Skills

Customer Care
Expert
Customer Care
Expert
Ticketing
Expert
Ticketing
Expert
Negotiation
Expert
Negotiation
Expert
Retail
Expert
Retail
Expert
Communication
Expert
Communication
Expert
Negotiations
Expert
Negotiations
Expert
Patience and courtesy
Expert
Patience and courtesy
Expert
Using computer
Expert
Using computer
Expert
BUSINESS NEGOTIATION
Intermediate
BUSINESS NEGOTIATION
Intermediate
CALMNESS UNDER PRESSURE
Intermediate
CALMNESS UNDER PRESSURE
Intermediate
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
PERSUASIVE COMMUNICATION
Intermediate
PERSUASIVE COMMUNICATION
Intermediate
PUNCTUALITY
Intermediate
PUNCTUALITY
Intermediate
SALES
Intermediate
SALES
Intermediate

Languages

Arabic

Native Speaker

French

Intermediate

English

Intermediate

Turkish

Intermediate

Training and Certifications

Certifications
CertificateofProfessionalticketingagent
Certificateinticketing
SecondaryEducation–Economics& Management
Qatar driving license

Hobbies and interests

Traveling
Reading Music
Handball
handball

more then 10 years training