James Rassel Tiad, Executive Secretary

James Rassel Tiad

Executive Secretary

Al Hokair Group

Location
Saudi Arabia
Education
Bachelor's degree, Computer Engineering
Experience
15 years, 5 Months

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Work Experience

Total years of experience :15 years, 5 Months

Executive Secretary at Al Hokair Group
  • Saudi Arabia - Khobar
  • My current job since May 2013

• May 13, 2013 - August 2013
Executive Secretary
Human Resource & Admin Services

• August 2013 - December 2013
Executive Secretary
Operations Director & QA Safety Department

• December 2013 - September 2014
Executive Secretary & Document Controller
QA Safety Department

• June 2013 - January 2014
Recruiting Officer
Between Al Hokair Group & MGM International Recruitment Agency

• October 2014 - Present
Executive Secretary
Office of the General Manager
Al Hokair Group - Amusement Division


Executive Secretary
Human Resource & Admin Services
Al Hokair Group
 Assisting the HR Director (Mr. Rached Al Osail)
 In charge for all communication relating to domestic recruitment with MGM International Recruiting Agency.
o Requesting manpower for sourcing based on needed (quantity & position)
o Financial Issues: Invoices & Payments
o Follow-ups for pending’s
o Flight reservations & arrival arrangements
o All related issues concerning between
 Making & Revision of Job Descriptions.
 Finalizing all department organizational charts in unified format.
 Requesting BUPA Cards and other related issues with the insurance.
 Plotting U.A.E. & Saudi Labor Law to Oracle System.


Executive Secretary
Operations Director & QA Director
Al Hokair Group
 Assisting the Operations Director / QA Director (Mr. Peter C. Poyck)
 In charge for all communication related to operation
 Plotting calendars & schedules.
 Job Order request for his Business Trip (flight reservation & hotels)
 Performs a variety of administrative or executive support tasks that are highly confidential and sensitive.
 Coordinates office management activities for the Operations Director.
 Receives and screens incoming calls and visitors, determines which are priority matters, and alerts the operations director accordingly.

 Produces a variety of documents, charts, and graphs in final form.
 Updates Operations director on status of issues before scheduled meetings.
 Prepares agenda and collects materials for meetings, speeches, and conferences; takes minutes and keeps records of proceedings.
 Reviews, proofreads, and edits documents prepared for the Operations director.
 Takes and transcribes dictation on technical and confidential matters from the Operations director.
 Coordinates and facilitates Operations director’s calendar to arrange appointments, meetings, and conferences.
 Recommends actions to be taken on office expenditures such as equipment and supply needs.
 Assists with preparation of the office budget.
 Compiles and maintains records, statistical information, and reports.
 Establishes and maintains various filing and records management systems.
 Makes travel arrangements; prepares itineraries; prepares compiles and maintains travel vouchers and records.
 Operates standard office equipment.
 Performs related work as assigned.

Document Controller
QA Department
Al Hokair Group
 Develop and maintain Al Hokair Group EC Section Document Control System
 Implementing document control policies and procedures
 Manage the different Databases and Registers
 Implementation and ongoing management of hard and soft copies of records, drawings, technical documents and the documenting system for the Park documents and records
 Electronic recording and tracking of all correspondence, policies and procedures, certificates, technical documents and the documenting system as they become available - hardcopy, electronically and on registers.
 Ensure that documentation is properly recorded / numbered within the company system and uploaded into the common platform.
 Records management of document control including checks, validations and registering of all documentation.
 Ensure required internal and external stakeholders have all require documentation.
 Filing, archival and destruction of files as required.
 Office coordination activities.

Secretary of the General Manager at Hyper Panda
  • Saudi Arabia - Riyadh
  • August 2008 to December 2012

 • August, 2008 - October, 2008
Executive Secretary
HM 2004 - Hyper panda Jamea, Jeddah, KSA

• November, 2008 - January 2009
Executive Secretary
HM 70005 - Hyper panda, Khamis Mhusait, KSA

• February 2009 - November 2009
Executive Secretary
HM 20009 - Hyper panda, Macarona, Jeddah, KSA

• December 2009 - December 2012
Executive Secretary
HM 10002 - Hyper panda, Rimal Mall, Riyadh, KSA

• Others:
o July 2010 - August 2010
Receiving Data Entry Support
Hyper Panda Rimal
(Ramadan Preparation/Season)

o November 2010 - December 2010
Regional Coordinator Support
Head Office with Regional Manager
(Vacation Reliever)

o June 2012 - December 2012
Electronics Salesman & Supervisory Trainee
Paid as Over Time.

RESPONSIBILITIES:
Assisting the General Manager.
 Responsible on GM’s appointments, meeting schedule & paper works.
 Ability to coordinate issues that needs timely actions.
 Practices good communication skills & the ability to communicate store issues to the right recipients to get the actions needed.
 Monitors the assisting managers pending issue’s & deadlines.
 Communicates with the HQ/HR on any store issues, deadlines & manpower needs as per the GM’s advice.
 Maintaining good relationship & communication with the employees and the managers.
 Understand & applies the company procedures & policies.
 Responsible with the communication on vacancies, excess & other issues regarding manpower.
 Literally knowledgeable on MS works & other digital applications.
 Can write reports on different subjects concerning the store activities.
 Understand how to use SABS system & other business applications.
 Knowledgeable in implementing SOP procedures.
 Knows every employee Technical competencies.
 Familiarization on any store coming events & company updates.
 Practice accuracy & efficiency on any job related issues.
 Managing & finishing deadlines without prior supervision.
 Experience in Salesmanship & Supervisory.
 Know how to handle customers & customer service as well.
 Can handle any urgent circumstances & reliable to manage pressures.

Education

Bachelor's degree, Computer Engineering
  • at Saint Anthony's College
  • March 2007

• 2003 Systems Technology Institute (STI) Bachelor of Science in Computer Science (1 Semester) • 2003 – 2007 St. Anthony’s College BS Computer Engineering (4 years – under grad)

High school or equivalent,
  • at Saint Luke's Academy
  • March 2003

Specialties & Skills

Customer Orientation
Software Systems
Documentation
Administrative Support
Customer Service
Negotiating Skill
MS Expertise

Languages

Filipino
Expert
Arabic
Beginner
English
Intermediate

Training and Certifications

Retail Management -Manegerial (Training)
Training Institute:
CRM - Certificate in Retail Management
Date Attended:
September 2012

Hobbies

  • Social Networking
  • Talking / Being Friendly
    It is so called being friendly and to gain connections with people / organization.
  • Watching Movies