James Wesley Prabakar

•Spearheaded the implementation of ORACLE Primavera Unifier to transform all manual NHL process flows to digital workflows across all projects regulated by Abu Dhabi Housing Authority.
•Digitized the entire of Vendor Management process from Vendor-Onboarding till Final-Handover
for FAB’s National Housing Loans dept utilizing Oracle Unifier and a JAVA based Custom UI web application.
•Automation of process flow though integrations with Etisalat Payment Gateway, FAB E-Sign, DMS & Wataniya Insurance.
•Integrated FBMS with T24 for the automation of vendor payment disbursements and collection of repayment amount from customers (loan beneficiaries) IBM BPMS & T24 systems with OBIEE data analytics tool.
•Automated Vendor KYC validation through integrations with Fraud check systems like FIRCO & OFS systems
•Centralized data management of customer data, vendor data & loan/project data for reporting and Data analysis.
•Implementation of Document Intelligence, AI-Powered document processing for auto-moderation of data entered during the vendor onboarding process, digital smart invoicing and automated disbursement sheet generation for payments.
•Execution of Straight through processing (STP) of Service Requests in CRM (MS Dynamics) through integrations with NHL Mobile App, Payment Gateway, Document Management System and Robotic Process Automation systems.
•Ensuring compliance conformity with regulations from Central Bank of UAE, ADHA, FAB’s IT Security Policies, etc.,
•Lead the discovery session, requirement gathering, product development and implementation of platform enhancements focusing on functionality and regulatory initiatives driven by ADHA (Abu Dhabi Housing Authority).

•Product Management of Digital Solutions (Web & Apps - IOS & Android) as a platform-based product
•Management of Mobile Financial Services (B2B Fintech platforms) for Enterprises, MNOs & Banks
•Product integration with Telcos through B2B partnerships and through DCB connectivity
•Present new projects & proposals in front of the Etisalat Business Review Committee (BRC Management)
•Co-ordinate between all project stakeholders including clients, technical team, PMO Team & Etisalat’s top management
•Prepare Pre-Sales material and Go-to-Market (GTM) strategy to aid sales team in their business development activity
•Compete in RFPs, RFQs and open tenders with commercial proposal, business case & technical compliance documents

•Product management of B2B and B2C Fintech products & services from concept to production
•Creating alternative payment channels (Digital & Contactless payments) for eCommerce businesses, SMEs, Enterprises and Financial Institutions
•Creation of Digital Lifestyle product for Banks with eWallet modules for Corporates and SMEs
•Offering centralized payment channels via VISA, MasterCard, PayPal, eWallets, Apple Pay
•Billing Optimization of existing DCB (Direct Carrier Billing) Mondia-pay services, to improve renewal charge success rate

•Account Management of the Digital Managed Services Project for GCC & NA Telco’s
•Handle Business Development to generate additional revenue streams by selling Mondia’s B2B and D2C products and Digital solutions to telecom operators In the MENA region
•Respond to RFPs and RFQs from Telecom operators for projects of varied magnitude
•Create High-level decks and Presentations to Pitch projects and products to Telecom Operators
•Creation of Scope of Work and Business Cases for all new projects and a strong Business Plan to accomplish the same

•Product Management and Business Development to generate revenue by selling Value Added Services and solutions to telecom operators and managed services partners in the MENA region
•Cultivate the relationship with direct customers and partners to ensure business is grown and retained
•Achieve sales target that includes Total Contract Value and Incremental Revenue
•Create Partnerships with OTTs, VOD vendors and OEMs and thereby create a high-value portfolio for Telcos

•Manage the Master Aggregation project and oversee the entire VAS services and Ring Back
Tone, Mobile Payment, Operator Billing (DCB) and App based projects for smartphones
•Managing the entire Business operations of the whole Digital dept including Campaign Management & Customer Care
•Create Partnerships with OTTs, VOD vendors and OEMs for strategic Market positioning and Brand association - Facebook, Twitter, Whatsapp, Vuclip, Airtel, Miniplex, Hungama, Apalya, Anghami
•Single point of contact for Ooredoo Oman’s account and Account Management of service providers and vendors

•Product Management and Business Development to generate revenue though Emerging & Innovative VAS services and rollout of new VAS products that promotes the brand image
•Create Partnerships with OTTs and OEMs for strategic Market positioning and Brand association
•Partnered with Manchester United for Brand Association and to showcase VIVA as an elite brand by creating Man United membership program, SMS alert service and Mobile Applications to complement the partnership

•Implementing new ways of promoting the Network Operator’s brand image.
•Billing and revenue reporting of Web & WAP contents and Subscription services.
•Administrator for VIVA’s MDSP & Service Delivery Platform (SDP)
•Initiation and Management of Value-Added Services (VAS) like Web portal, WAP portals, SIM Tool Kit Services, SMS-to-TV & SMS-to-Radio, SMS, MMS and Subscription Services.

•Managing the SP accounts of Service Providers.
•Reporting of Web & WAP contents and Subscription services.
•Management of Value-Added Services (VAS) like Web portal, WAP portals, SMS, MMS and Subscription Services.
•Coordinating with service providers and ensuring a steady flow of VAS material.

•Responsible for maintaining the design databases of various design programs of Jaguar and Land Rover vehicles in both C3P Ideas and Team Centre Engineering (TCe)
•Responsible for liaising with clients and on-site co-ordinators present in Europe and USA.
•Responsible for understanding the clients’ ideas and work according to their requirements
•To present the project report and presentations to team members and project leaders