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Jamil Chaanine, Business Development Manager

Jamil Chaanine

Business Development Manager ·EF Education First

Saudi Arabia

Master's degree, Business Administration

Work experience

Total years of experience: 10 years, 10 months

Business Development Manager

November 2017 - October 2020

EF Education First

Riyadh, Saudi Arabia

November 2017 - October 2020

• Developing territory strategy plans, gained insights into clients’ needs, and identified business opportunities by building and managing strong trust-based and value-added relationships with 15 corporate and governmental clients and with clients in the Saudi Education sector.
• Elevating the Relationship of existing corporate and governmental clients through world-class customer service by high-quality monthly reporting ensuring promised development. Signed 4 new deals.
• Optimizing the employee benefits program by recruiting organizations of different sizes to take part in the EF loyalty program with discounts towards their employees. Setting up online marketing and landing pages specifically for each organization, with monthly promotions, generating brand awareness, reach, and lead. Increased recruitment of organizations by 45 new entities.
• Developing territory strategy plans and identified business opportunities with Saudi universities and high-schools. Strengthening our partnerships within the Education sector. Initiated the process of signing 5 new contracts.
• Coordinating the first EPI English Proficiency Index event in 2018 by developing marketing material, booking speakers, arranging a venue and catering services; the event received positive media attention and was very successfully attended by diplomats and high profile public figures from Saudi Governments and Corporates.
Company industry:
Primary, Prep, & Secondary School
Job role:
Sales

Key Account Manager

September 2016 - October 2017

Bambora

Sweden

September 2016 - October 2017

Payment Solution Industry Optimized new sales strategy in a highly competitive off-line payment solutions (acquiring and terminals) market targeting mid-sized Swedish companies. Closed five highly profitable deals with constant upsell during the year through customer relationship building and high-quality service.
Company industry:
Financial Services
Job role:
Sales

Regional Sales Manager

August 2015 - August 2016

EF Education First

United Kingdom

August 2015 - August 2016

Eastern Europe and Central Asia

• Improved the reporting of the sponsored student’s development, through developing a unified, optimized, and time-saving report that was implemented in the organization worldwide towards Gulf cultural missions.
• Strengthened the relationships with the cultural mission of Saudi Arabia, Kuwait, and Oman, in the UK, through high-quality customer service, high-speed problem solving, and by accurate reporting. Visiting the embassies and the EF schools, building a great relationship with both the cultural mission staff and the students at the schools to personalize the connection and helping students with their UK transition, made a huge impact.
Company industry:
Marketing
Job role:
Sales

Country Product Manager

August 2014 - August 2015

EF Education

Riyadh, Saudi Arabia

August 2014 - August 2015

• Developed an efficient distributed work environment for a telemarketing team I was responsible for 20 employees working with CRM. Recruiting, training, sales coaching, performance managing and development short and long term sales goals for each employee. An increased amount of calls per employee, leading to a higher reach of quality opportunities and lowered the very high number of uncalled leads to zero per day.
• Operated and responsible for all the off-line marketing activities; pushed for an increase in online marketing and worked closely with Saudi YouTube and Instagram influencers - leading to a great increase in the lead generation with over 15.000 leads and increasing the Instagram follow from 500 to 10, 000 followers over the spring of 2015.
Company industry:
Training & Education Center
Job role:
Management

Regional Sales and Office Manager

August 2013 - August 2014

EF Education

Eastern Province, Saudi Arabia

August 2013 - August 2014

• Optimized business operation processes: evaluated opportunities for business engagement, conducted competition, and market analysis, developed sales win strategies for both direct sales and agent sales. Resulted in a 100% sales growth for both Direct and Agent sales.
• Responsible for the renovation of the old Eastern Province office in Khobar from May to July 2013.
Company industry:
Training & Education Center
Job role:
Sales

Regional Sales Manager

July 2011 - August 2013

EF Education

Riyadh, Saudi Arabia

July 2011 - August 2013

• Improved partnerships and strengthened the relationship with existing Saudi Arabia’s Agents, by gaining insights into agent’s needs and increasing customer service. Increased number of agents and worked closely with them, a total of 60 agents around Saudi Arabia.
Company industry:
Training & Education Center
Job role:
Sales

Customer Service Manager and personal adviser

January 2010 - June 2011

Handelsbanken, Sköndal and Sollentun

Sweden

January 2010 - June 2011

• Responsible for the reception and held one-one personal advising meetings to open bank and saving accounts, promote different bankcards, and personal financial calculations for car and property loans
Company industry:
Banking
Job role:
Accounting and Auditing

Laboratory assistant

January 2008 -

City College of New York

January 2008 -

I did my bachelor thesis in cancer
research at CCNY during the summer of 2008
* Restaurant Tabbouli, Stockholm - Bartender and waiter, 2008.
* Translator, ABF m. Mr Lander Pictures, 2004. I worked as a translator for the documentary film "Lebanon -
now!"
Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Education

Stockholm University

January 2010

January 2010

Master's degree, Business Administration

Sweden

View attachment

The Royal Institute of Technology

August 2008

August 2008

Bachelor's degree, Biotechnology

Sweden

View attachment

Tullinge Gymnasium

May 2003

May 2003

High school or equivalent, science

Sweden

View attachment

Skills

Multicultural Awerness
Expert
Multicultural Awerness
Expert
Client relationship management
Expert
Client relationship management
Expert
Analytical
Expert
Analytical
Expert
key account management
Expert
key account management
Expert
Organizational Awareness
Expert
Organizational Awareness
Expert
Negotiation
Expert
Negotiation
Expert
sales and closing
Expert
sales and closing
Expert
Funnel management
Expert
Funnel management
Expert
Business Development
Expert
Business Development
Expert

Languages

Arabic

Expert

English

Expert

Swedish

Native Speaker

Hobbies and interests

Bodybuilding