Manager - Infrastructure and Security
Qatar Insurance Company
Total years of experience :20 years, 2 Months
• Manage, Lead and motivate team and keep track of productivity and performance.
• Manage Infrastructure, Security and Support team.
• Identify problematic areas and implement strategic solutions in time.
• Monitor Information Security Policy Compliance
• Monitor IT Infrastructure operations
• Work with all departments in the organization to achieve Information Security goals.
• Monitor and Audit Information Security tools, Policies, backup and restore, control, reliability, permissions and Business continuity and disaster recovery.
• Risk and incident Management and mitigation.
• Understand business requirement and demonstrate how we can achieve these goals.
• Handle annual budget and ensure cost effectiveness.
• Work directly with key vendors, Suppliers and Service Providers
• Implement and update IT security Policies, provide Information security awareness to all users.
• Patch and Vulnerability Management
• Design, develop, implement and coordinate systems, policies and procedures.
• Ensure security of data, network access and backup systems
• Audit systems and assess their outcomes,
• Azure and Office 365 Administration and Security.
• Installation and Configuration of Firewall, Switches, Data encryption, Data leakage protection, IPS/IDS, Identity and access management, web gateway.
• Implement and update IT security Policies, provide Information security awareness to all users.
• Patch and Vulnerability assessment and Management
• Backup and Restore
• Handle annual budget and ensure cost effectiveness.
• Conducting security assessments and risk analysis
• Design, Configure and Maintain Domain Controllers and Active Directory Hybrid Infrastructure, DNS and GPO
• Delegation of Systems and Network admin roles to Teams.
• Project Planning, initiation, meeting with vendors and stakeholders, training and assigning tasks to the team.
• Configure and Maintain Microsoft Exchange server 2013 and Exchange online Hybrid.
• Configure and Maintain System Center servers
• Configure and maintain Antivirus Servers
• High Availability, Failover Cluster and load balancing and Hypervisors
• Configure and Maintain SAN (Lenovo, HP 3 PAR)
• Tape Library management (LENOVO and HP)
• Configure and Maintain Disaster recovery site replication
• On premise Exchange migration to office365
• Migrate servers to Azure Cloud.
• Planning and Designing IT Infrastructure
• Maintain contracts and ensure SLAs with vendors and suppliers are met
• Meet and discuss with Vendors about organizational requirements, run POCs and recommend right product according to requirements.
• Test and compare new products and provide summary to the management.
• Install, configure, backup and restore SQL Database servers.
• Configure internet and web filtering
• Configure and maintain servers and network security.
• Prepare Documentation of IT Infrastructure, Operations and configuration.
• Configure, diagnose and troubleshoot Servers and storages
• Answer calls and support IT technicians to fix server and network related issues.
• Configure Active Directory, DNS, DHCP, File Servers, Print servers and GPO
• Configure and maintain Antivirus Servers
• Patch and Vulnerability management
• Backup and Restore (Symantec backup exec, Veeam and NetBackup).
• Configure Citrix XenApp Servers and publish applications and desktops
• Configure, maintain and monitor Storage Area Networks
• Configure Virtualization (Hyper V, VMWare) High availability, Failover clustering
• Configure load balancing for Networks and Systems
• Configure Switches, Routers and Firewalls
• Create and Configure VPN
• Lead and monitor Information Systems and security.
• Responsible for Business Continuity Planning, disaster recovery, backup and recovery.
• Audit and Evaluate application and system backup and restore, control, reliability, Business continuity and disaster recovery.
• Audit and verify systems and applications are suited for the organization and meet development standards.
• Ensure periodic preventive maintenance and health checkups are done.
• Meeting with Management, business units, departments, vendors, suppliers and choose the best product and test as per company requirement.
• Evaluate and monitor Support agreement and SLA with vendors and service providers.
• Windows, Linux and Esxi Server installation and Administration
• Ensure all applications and servers are functional and up-to-date.
• Installation and Configuration of Firewall, Switches, Data encryption, Data leakage protection, Identity and access management.
• Create and update documentation of IT Infrastructure design and Operations.
• SQL server installation and Database configuration
• Test and deploy upgrades, updates and security patches
• Lead and monitor Change Management, Legal, Risk management, privacy, compliance and physical security
• Work with management, all departments, business units and coordinate security initiatives and training on security awareness.
• Patch and Vulnerability Assessment and Management
• Research latest IT security incidents and trends
• Monitor and report IT security breaches and violations
• Configure Active Directory and Security policies
• Disaster recovery and Business continuity planning and implementation
• Configure and maintain Backup and recovery
• Work with vendors, Suppliers and service providers and ensure Service level agreements and its Delivery
• Configure and Maintain Database severs
• Organize, control and evaluate IT and electronic data operations
• Monitor SLA and Contracts and work with vendors, suppliers and service providers for immediate resolutions to particular issues that requires third party support
• Installation, configuration and administration of Antivirus servers and security solutions.
• Troubleshoot hardware and software related issue for servers and storages
• Monitor and troubleshoot current issue and prepare incident reports
• Prepare SOP (Standard operating procedures) of all products, services and solutions.
• Monitor and Prepare report of system performance and prepare capacity planning and recommendations for future requirements
• Ensure that all products and services are up-to-date and install security patches and firmware
• Technologies- Windows Servers, Antivirus, User Account Management, Active Directory, DNS, DHCP, LAN, WAN, Backup and recovery, security Monitoring.
• Coach, lead, motivate and supervise IT Infrastructure, service desk support staffs, conduct performance evaluations, training and coordinate hiring.
• Communicate regularly with IT Director regarding IT policies, Operations, administration, projects, staffs and recourses.
• Prepare Annual Budget and capacity planning.
• Discuss business requirements and solutions with management and recommend right products and solutions.
• Monitor and maintain Network, Systems and Security.
• Configure, maintain and monitor Routers, switches, firewall, web filtering, user internet access permissions, telecommunications.
• Monitor IT service delivery and SLA violations.
• Discuss features, operations, contracts and cost of products and services with vendors and service providers and check SLA and maintenance contracts.
• Evaluate organizational needs and recommend appropriate technologies.
• Configure and maintain backups and recovery.
• Implement IT policies and procedures.
• Keep records of Software licenses and purchase details.
• Ensure effective and efficient IT operations and compliance with all policies.
• Handle Quotations, Purchase orders and IT stocks.
Configure and maintain Active directory, DNS and DHCP
• Backup and recovery
• Prepare documentation of servers, hardware, license, software, configuration and operation.
• Configure database servers, databases, data structures, tables
• Backup and restore databases and servers.
• Perform health checkup and do preventive maintenance of servers and databases
• Configure and install Antivirus solutions
• Configure Group policies, Access lists and VLANs and routing.
• Configure and troubleshoot servers, IP Phones, printers and network devices.
• Work with vendors, suppliers and summarize requirements and contracts with management.
• Maintain documentation of purchases, warranty, contracts and licenses.
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center. Govt. of India