Administrative Assistant
Eternity Medicine Institute
Total years of experience :9 years, 7 Months
Assist in the planning and preparation of meetings, conferences and events.
Preparation of Microsoft PowerPoint presentations and arranging necessary preparation
for events and internal meetings.
Communication between department managers.
Responsible in managing the master calendar of activities and CEO's diary.
Taking part in management meetings to note areas of improvements and future projects.
Arranging necessary travel, transport, accommodation on behalf of the CEO.
Initiate and arrange Client Telephone calls which include Conference Calls, WebEx, Video
Conferences as well as Inter- conferences.
Producing invoicing, payroll, briefing papers and reports.
Taking minutes during meetings.
Schedule follow up appointments with patients and also follow up on prescribed medica-
tion to ensure that the customer is satisfied.
The Beales London
Reading, monitoring and responding to the GM's emails.
Attending to calls and handling queries.
Managing the GM's electronic diary and booking meetings.
Organising travel and preparing complex travel itineraries.
Attending events/meetings, planning, organising and managing events.
Preparing presentations for conferences and meetings.
Implementation and management of office filing systems.
Managing the organisation of projects and conferences
Welcoming guests and clients.
Assisting with telephones calls, emails and directing them to the relevant departments.
Greet guests warmly and perform registration procedures.
Assist guests with issues and complaints, with empathy and a focus on guest satisfaction
Provide guests with room keys and call associates for luggage assistance.
Take reservations over the telephone, through emails and in person.
Managing the training of new employees.
Ensuring that front desk provides a professional and friendly service for customers.
Managing the daily billings and payments made.
Comply with hotel security, fire regulations and all health and safety legislations.
Coordinate and assist other departments if necessary.
Write a complete working rota and approve the shifts with the Front Office Manager.
Relevant Completed Modules: International Business Administration Exploring Business Ethics, Society and Culture Principles of International Marketing Methods and Systems -Managing People and Making Decisions
GCSE: Obtained 10 at A* - C – Including Maths, English and Science