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JANA HUSSEIN, Senior Sales Executive

JANA HUSSEIN

Senior Sales Executive·Patchi

Qatar

Bachelor's degree, Human Resources Management

Work experience

Total years of experience: 10 years, 2 months

Senior Sales Executive

December 2020 - June 2021

Patchi

Beirut, Lebanon

December 2020 - June 2021

✓Welcomes customers by greeting them; offering them assistance; maintains good customer relationship.
✓Presents, promotes, and sells Patchi products.
✓Displays and arranges products to promote sales.
✓Responsible of All Baby & Wedding Orders in thr Branch.
✓Assists in the replenishment process within the shop by following the FIFO process.
✓Coordinates all processes, policies, and procedures with Branch Manager.
✓Prepares chocolate arrangements.
✓Coordinates with Branch Manager for ordering products when necessary without
making over stock.
✓Coordinates with Branch Manager in managing the stock level.
✓Coordinate with the shop Manager in monitoring the products quality displayed in
the shop.
✓Prepare chocolate arrangements and packages for all kind of gifts.
✓Ability to replace Branch Manager during his/her absent in certain tasks.
✓Maintains company's image & standards.

Company industry:
Retail & Wholesale
Job role:
Sales

Assistant Manager

July 2019 - November 2020

Calia Group

Beirut, Lebanon

July 2019 - November 2020

✓ Support the Store Manager
✓ Hiring and training new employees.
✓ Maintaining an overall management style.
✓ Motivating, training, preparing and presenting employees reviews.
✓ Receiving Shipment
✓ Inventory Cycle Count
✓ Maintaining stores to standards.

Company industry:
Retail & Wholesale
Job role:
Management

Sales Representative / Executive

October 2016 - May 2019

Luxury Clothing Company

Beirut, Lebanon

October 2016 - May 2019

✓Advising customers and clients in making fashion decisions.
✓Up to date with marketplace trends and current fashion.
✓Fulfills the customer’s needs and help the store sell additional merchandise, increasing overall customer
satisfaction and company profit.
Securing and growing own client base by following up weekly.
✓ Receiving shipments, pricing, stocking and merchandising.
✓Balancing the cash register while opening and closing the cash.

Company industry:
Retail & Wholesale
Job role:
Sales

Sales Associate -Cashier

January 2011 - June 2016

Zara - Azadea Group

Beirut, Lebanon

January 2011 - June 2016

✓ Assist customers in their purchase decisions by helping them select relevant and appropriate products, offering proper advice and suggesting gift vouchers when applicable.
✓ Watch for and prevent security risks and thefts and escalate occurring incidents to the hierarchy in a timely manner in order to avert loss.
✓ Perform physical and electronic inventory of shop products on a regular basis as per Company guidelines in order to ensure accurate stock keeping Specific for Fashion: Arrange and display received merchandise under the direction of the Merchandiser/Shop Manager; change tag prices of products during promotion periods or as needed.
✓ Process payment transactions by collecting payment (through cash, check or electronic card), making change, and handing out receipts as per standard procedures.
✓ Maintain knowledge of current sales, policies regarding payments and security practices, in order to ensure policies are adhered to at all times.
✓ Open/close cash registers on a daily basis, count money, ensure cash control is maintained, perform handover when applicable and investigate/report any discrepancy.

Company industry:
Retail & Wholesale
Job role:
Sales

Education

Arts, Sciences and Technology University in Lebanon

June 2016

June 2016

Bachelor's degree, Human Resources Management

Lebanon

BAC 2-Lebanese baccalaureate •Human Resources Management –Aul university

Skills

CASHIER
Expert
CASHIER
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
DIRECTING
Expert
DIRECTING
Expert
FASHION
Expert
FASHION
Expert
INVENTORY MANAGEMENT
Expert
INVENTORY MANAGEMENT
Expert
MICROSOFT MONEY
Expert
MICROSOFT MONEY
Expert
POLICY ANALYSIS
Expert
POLICY ANALYSIS
Expert
PROMOTIONAL MATERIALS
Expert
PROMOTIONAL MATERIALS
Expert
QUALITY
Expert
QUALITY
Expert
SALES
Expert
SALES
Expert

Languages

Arabic
Expert
English
Expert
French
Beginner

Training and Certifications

Training
Loss Prevention
Azadea Group
Cashier
Azadea Group
Exceptional Customer Service
Azadea Group