Janice Dequina, Document Controller

Janice Dequina

Document Controller

Al Gurg Consultants

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Computer Science
Experience
18 years, 4 Months

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Work Experience

Total years of experience :18 years, 4 Months

Document Controller at Al Gurg Consultants
  • United Arab Emirates - Dubai
  • My current job since January 2013

• Responsible for receiving, logging all incoming and outgoing correspondences, material submittals, shop drawings…etc. and ensure accurately distributed to relevant parties.
• Ensuring sequential numbering system in each and every outgoing correspondences, quality formats being used adequately for transmittals to Clients, Contractors and other parties if any.
• Input document data into the standard registers ensuring that the information is accurate and up to date.
• Provide an accurate and updated archive of project documents in an easily accessible way.
• Maintain updated records and back up of all documents both hard and soft copies and ensure proper filing system.
• Maintain a tracking facility to enable documents to be retrieved easily and in quickly manner.
• Submitting material submittals, shop drawings, correspondence and other documents through Online Document System (Oracle-Primavera Unifier Project Controls).
• Performs other tasks as assigned.

Management Trainee at Mini Toons Pte Ltd
  • Singapore
  • June 2012 to November 2012

• Greet and find out the customer’s needs.
• Ensure clean and safe environment through training.
• Recommend, select and help locate the right merchandise.
• Describe a product's features and benefits.
• Answer customer queries regarding the store and the merchandise.
• Provide change and receipts.
• Keep merchandise area tidy.
• Operated POS system, entered accurate amounts and totals, provided exact change for all transactions and followed all cash/credit payments.

Receptionist cum Document Controller at Gregori International LLC
  • United Arab Emirates - Dubai
  • June 2010 to April 2012

• Sort and distribute incoming and outgoing correspondence including faxes and emails, mark the distribution sheet and hand out to the designated Engineer.
• Prepare material submittals, shop drawings and correspondence and register the documents through Online Document Management System (ACONEX). Aconex is a Construction project information and process management (managing processes, documents, drawings, building information models, communications, workflows, audit trails, and other project information online).
• Keep track of all document correspondences and communications. Maintain and update all document registers.
• Compile and maintain control records, related file drawings and documents to other Department.
• Prepare and send enquiries and quotations to the Suppliers.
• Encode prices for Bill of Quantities for Tenders/Projects being participated.
• Perform other duties as assigned.

Document Controller at Teo A. Khing Design Consultant
  • United Arab Emirates - Dubai
  • January 2010 to May 2010

• Receive and distribute documents to the Contractor.
• Log, scan and distribute transmittals and submittals to the in charge Department.
• Keep track of all documents correspondences and transaction. Maintain and update all document registers.
• Compile and maintain control records, related file drawings and documents to other Department.

Customer Service Representative cum Data entry at Marbel Telephone System, Inc.
  • Philippines
  • September 2005 to October 2009

• Receive and answer telephone inquiries/complains regarding telephone service.
• Provide customer service and serve walk-in customers.
• Follow-up on subscribers complains and inquiries that were not immediately resolved.
• Update all necessary requirements or documents needed for all the changes made by subscribers like change in telephone number, name, address, class of service, grade of service, etc.
• Ensuring all newly received stocks had been check, classified, labeled and organize correctly and appropriately.
• Receive and update customers for the status of the repair unit.
• Receive new applications, request form for survey and make computation after the result of the survey.
• Perform monthly and weekly installation and disconnection for landline, wireless local loop and Digital Subscribers Line.
• Perform other duties that may be assigned.

Education

Bachelor's degree, Computer Science
  • at San Pedro College
  • March 2004

Specialties & Skills

Customer Service
Administration
Computer Skills

Languages

English
Expert
Filipino
Expert

Training and Certifications

E CUSTOMER SERVICE TRAINING (Training)
Training Institute:
Notre Dame of Marbel University
Date Attended:
June 2005