Quality Assurance Analyst/Technical Writer
Illusions Online Arabia
Total years of experience :28 years, 2 Months
• Successfully completed implementation of a travel contracting software by coordinating business requirements from clients, translating them into technical documents for the developers and making sure the overall product release meets the client’s needs through rigorous system testing
• Create written content for user manuals, product updates and maintenance specification documents
• Conduct system presentations/trainings to clients and end users.
Analyst/Programmer
Metropolitan Bank & Trust Company (June 2007-December 2014)
• Create technical documents detailing requirements given by clients
• Successfully executed the nationwide implementation of the Foreign Exchange Dealing System used by the Treasury department of the bank. Activities include pilot testing, user acceptance testing, data analysis, system enhancements, project integration, and user training.
• Conducted system testing, user training, requirements gathering for the core banking system used by the bank’s Japan branch.
• Provides first level client support for remittance and treasury department projects.
• Successfully implemented the following systems as part of the software development team: Human Resources Management Information System (HRMS) and Records Management System (RMS). These systems are currently used by various government agencies in the Philippines. Activities include: system investigation, analysis and design, development, testing, technical documentation, user training. Development tools: VB6, SQL Server 6.5, Crystal Reports 8.5
• Project lead for the Entrance Exam Processing System. Activities include: project coordination, system investigation, database design, development, testing, user training, technical documentation, preparation of user manuals. Development tools: VB6, MS Access
Document Department Head
Ultra Systems (March 1999-June 2000)
• Streamlined the processing workflow within the company to provide a more efficient system of delivering services
• Regularly coordinated with customer service, sales and accounting departments to come up with best possible deals for clients
• Supervised the submission and processing of documents for license applications.
• Prepared daily, weekly and monthly status reports
Communications Planning Analyst / Science Research Specialist I
Philippine Council for Advanced Science and Technology, Research and Development - Department of Science and Technology (PCASTRD-DOST) (, July 1995 - June 1998)
• Provided secretariat support to the council’s technical panels to facilitate better research outputs. Assistance includes organizing meetings, project presentations, preparing project meeting materials, providing secretariat support needed.
• Prepared initial review/evaluation of project proposals for funding
• Prepared articles, write ups for the council’s quarterly publication
Bachelor of Science in Computer Science, Pamantasan ng Lungsod ng Maynila, 1988 - 1993, Manila, Philippines
