Director of all Real Estate and Mortgage Operations
Century 21
Total years of experience :24 years, 4 Months
• Handpicked and trained a high-performance real estate sales team, with an emphasis on selection of qualified, dedicated, sales capable personnel in order to drive business growth.
• Diligently investigated and resolved client and employee relations issues, fostering a positive business culture and managing escalation with extreme tact and discretion when necessary.
• Meticulously coalesced all documentation and administrative paperwork prior to transaction funding, liaising extensively with Real Estate Council of Alberta and the Government of Alberta real estate board.
• Proactively provides clientele with responsive, individual needs-focused customer service, matching individual purchasers to available listings, arranging showings and expertly closing sales.
• Received Emerald Award for outstanding sales and customer service in 2004, 2006, and 2008 in addition to invitation into the Calgary Real Estate Club’s “Million-Dollar Club.”