HR and Operations Manager | HRBP
STRATEGIC PLANNING CENTER
Total years of experience :18 years, 11 Months
Liaise with management to implement and manage operational plans and projects through innovative process improvements. Delivered leadership and direction in employee engagement, talent management, recruitment, payroll, policies, procedures, health and safety, employee relations, employee orientation and training. Monitored operating and financial indicators to ensure budget adherence and identify opportunities to reduce operational costs. Improved processes to enhance service delivery that maximizes success and minimizes operational disruption. Prepared and monitored CAPEX and OPEX with a $2M+ Annual Operational Budget. Managed $55M Flight Simulation Training Facility, supervising talent management, training, personnel, fleet, procurement, negotiations, maintenance, bids and contracts, government relations, security, waste management, fuel and logistics.
● Reviewed and negotiated contracts and deliverables while improving operational efficiency with 30% cost reduction, saving $500K+ through outsourcing and leasing initiatives.
● Strategically recruited 4 key niche positions and 16 support staff positions within 20 days of requisition.
● Accomplished Staff Medical Insurance Contract with 30% savings along with upgraded services.
● Secured a Telecom deal for Corporate and Projects staff with 20% savings annually.
● Influenced Management in acquiring leased vehicles in lieu of purchasing and saving on mobilization, insurance, services and depreciation costs and increasing 16% bottom-line profit.
● Acquired competitive sub-contracts against hiring operative staff with an aggregate 20% profit.
Provided strategic business support to the senior management team in the recruitment, talent management, benefits administration, performance management, grievances, embassy relations, training and development, policies and procedures, discipline, job descriptions, mediation and conflict resolution. Coordinated shared services management operations with the business unit head, ensuring seamless operations. Coached, mentored, and guided teams that oversaw vendor management, finance, website, and customer services.
● Recruited 200+ Food & Beverage; and Hospitality staff within budget and timeline.
● Revamped the Corporate restructuring with new departmental creation, recruitments, fresh website, streamlined workflows, and incorporated lean methodology leading to cost reductions.
Developed Shared Services HR initiatives, policies, and programs among companies for Legal Affairs, IT, Fleet, Offices, and Public Relations. Created and maintained HR data sets, reports, and metrics, serving as primary domain expert for human capital analytics. Oversaw benefit and compensation plans, talent acquisition, employee career development, succession planning, retention programs, training and leadership development programs and initiatives. Liaised between employees and managers mediating grievances and workplace conflicts.
● Trained 75+ Management and Finance leaders through customized training modules in collaboration with international training vendors achieving 40% cost savings and minimal work interruption.
● Spearheaded catering services including contract negotiations for 1, 000+ staff, within 35 days saving 32% from the budget.
● Mediated wrongful termination claim brought by 700+ Project Staff, through Tri-Party Agreement resulting in lifting government sanctions saving $1M+ in manpower supply and contract penalties.
● Mentored 4 administrators, with 2 year HR career path development.
Led, developed, and executed HR strategies alongside HR Manager supporting organizational business plan through talent management, change management, organizational and performance management, learning, and development, and adherence to HR Balanced Scorecard. Spearheaded and maintained HR data sets, KPI reports, and metrics. Developed and implemented policies, programs, and services, including recruitment, selection, learning, development, training needs analysis, retention, job analysis, appraisals, benefits, and employee relations.
● Coordinated an international recruitment campaign in India, Indonesia, and the Philippines, recruiting 40 technical and 15 non-technical candidates within 2 months.
● Liaised with ORACLE consultants as HR and Learning & Development subject matter expert, ensuring a comprehensive understanding of in-house processes reducing software customization and implementation costs by $40K+ and multiple weeks of execution.
● Amended 250+ job descriptions, organizational charts, and reporting structures, ensuring organizational alignment and optimizing management communications.
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