Recruitment & Training Executive
Tamdeen Mall Management
مجموع سنوات الخبرة :13 years, 1 أشهر
Key Functions:
Currently serving in a HR Generalist profile
Recruitment:
• Manage complete recruitment cycle across all levels, functions and TMM properties from sourcing to onboarding to completed probation period to residence transfers
• Administer written or psychometric assessments as appropriate; evaluate and analyze results
• Prepare recruitment reports and related analytics such as speed/fill time, strike rate, offer acceptance rate, quality of hire, etc.
HR Generalist:
• Maintain an updated log of Job Descriptions
• Manage Employer Branding by preparing, posting and following through on content for TMM career page, and other social media websites (such as LinkedIn, Facebook, Twitter and Instagram) with Marketing
Training:
• Conduct Training Need Analysis and identify training programs to fix gaps in performance
• Manage E-Learning platform (LinkedIn Learning) and access for all TMM employees; monitor engagement
• Manage MECSC memberships and facilitate their webinars and training programs
• Facilitate blended learning options with training vendors for trainings in and outside Kuwait
• Link learning and development to performance appraisal cycle and succession planning
Key Functions:
• Managed complete recruitment cycle for all positions in al-Sayer Franchising Co. and it’s business units for Kuwait, UAE and Turkey operations
• Managed local and international recruitment for ‘Caribou Coffee’ and Five Guys’ brands
• Conducted induction and orientation for new joiners
• Defined KRAs and identified KPIs for all functional job roles across all departments
• Conducted annual performance appraisals for Kuwait, UAE and Turkey
• Assisted in the development/maintenance/implementation of policies and procedures related to HR and Organization Development
• Identified ‘fast trackers’ list for succession planning across all functions
• Utilized Microsoft Office tools and technologies such as Word, Outlook, PowerPoint, Visio, Excel and Exact Synergy Enterprise (Business Software System)
Projects Undertaken:
1. Overseas recruitment from Nepal, Philippines and India for Caribou Coffee & Five Guys brands.
2. Job Description revision and creation
3. Organization structure creation for all departments.
4. Employee Handbook for 'Five Guys Famous Burgers and Fries’ creation
5. HR manual & process flow charts creation for ASF & its’ business units
6. KPI Database creation for performance management
7. Employee engagement initiatives
Key Functions:
• Performed within the Recruitment Advisory team & the HR Advisory team, to work in HR projects against challenging targets, customized client requirements and deadlines.
• Administered complete recruitment and head hunting for our esteemed clients, from junior to senior positions, from - sourcing CVs, screening & selecting, interviewing, profiling of relevant resumes for client review, scheduling interviews, signing of offer letter and conducting timely follow ups till completion of probation period
• Participated in HR projects such as ‘Organization Structure Reports’, ‘Job Descriptions Creation’, ‘HR Policies & Procedures Creation’, ‘Training & Development Process Creation’, ‘Performance Appraisals Forms’, ‘Salary Surveys’, ‘Job Evaluation & Grading’, etc.
• Utilized sourcing options (Online job portals such as Bayt.com, Monstergulf.com, Naukrigulf.com, Gulftalent.com & exclusive client job portals)
• Maintained and updated all pertinent applicant and interview data in our personal database.
Key Functions:
• Administered complete recruitment solutions for our esteemed clients, from junior to senior positions, from - sourcing CVs, screening & selecting, interviewing, profiling of relevant resumes for client review, scheduling interviews, signing of offer letter and conducting timely follow ups till completion of probation period
• Utilized sourcing options (Online job portals such as Bayt.com, Monstergulf.com & exclusive client job portals)
• Maintained and updated all pertinent applicant and interview data in our personal database
Key Functions:
• Managed Recruitment and Head Hunting for positions across all industries using job portal Naukri.com
• Designed Employee Feedback Questionnaires for client companies.
• Conducted an ‘Employee Feedback cum Engagement Survey’ for a client company - Genus Power Infrastructure, Jaipur by personally interviewing more than 200 employees across various departments.
• Conducted a ‘Training Need Analysis’ for Genus Power Infrastructure, Jaipur by interviewing top management staff and head of departments.
• Collected, recorded, consolidated and analyzed data manually
• Presented final quantifiable results for clients’ top management review
• Conducted Market Research of UK households on behalf of G.F.K.NOP (Growth from Knowledge) a UK based Market Research Company serving a wide range of clients in diverse industries across the globe.
• Conducted Market Research for international clients within a targeted market segment depending on the clients' information needs (specified demographic, income range, geography etc.)
• Handled a large database of household telephone numbers by selecting a representative sample using random-digit-dialing (RDD).
• Conducted Computer Aided Telephonic Interviews (C.A.T.I Process) which typically included a scripted and carefully designed questionnaire with closed-ended and open-ended questions, to allow depth of response and probing to collect accurate and valid data.
• Worked at an impressive Conversion Rate (acquiring specified number of completed interviews within a specified number of dials) under difficult deadlines.
Pursuing second Master's degree in HRM
2 year full time MBA programme
