Specialist
Golds Gym International
Total years of experience :6 years, 9 Months
Life style Specialist GOLD GYM (ABU DHABI) Jan''12- Current
➢ Follows up on all prospects clients
➢ Maintains a positive relationship with the rest of the staff. Supports other staffs in achieving their goals.
➢ Have immense knowledge of the membership sales process, cross-selling and up-selling to members. Ability to tour and close prospective members.
➢ Represented the company in road shows, exhibition, presentations and meeting future
Clients to secure corporate deals.
Administrator ASAS JAYA SDN BHD (Malaysia) Jan '10 - November '11
➢ Ordering and maintaining stationery and equipment supplies
➢ Organizing and storing paperwork, documents and computer-based information.
➢ Arranging travel and accommodation
➢ Prepare and manage correspondence, reports and documents
➢ Communicate verbally and in writing to answer inquiries and provide information
➢ Arrange and confirm appointments
Travel Insurance Customer Representative American Insurance Group (AIG) (Malaysia) Jan '10 onwards
➢ Ability to communicate effectively and efficiently via the telephone.
➢ Gather & assist patients with registration information including processing patient paperwork as required.
➢ Gather health & other critical underwriting information from prospects according to qualification process plus information required to finalize cases.
➢ Perform patient eligibility check with insurance companies.
➢ Explain the features, advantages & disadvantages of various policies to promote sale of insurance plans.
Guest relations Hotel Maya (Malaysia) Jan" 09 - Jan "10
Officer
➢ Responsible for greeting and registering the guest,
➢ -Providing outstanding guest service during their stay
➢ -Settling the guest's account upon completion of their stay
➢ -Making and modifying reservations
➢ Review the arrival list daily and assists in preparing and distributing welcome amenities.
➢ -Attend promptly to customers' inquiries and assists them with their needs.
Merchant Service American Express (Malaysia) Feb " 08 -Jan "09
Coordinator
➢ Assist merchants with banking and credit card related queries. (Australians)
➢ Monitor merchants surcharge percentage.
➢ Documentation for activation and termination of service.
➢ Weekly report on merchant account's status.
➢ Accurately completing data research and analysis while demonstrating computer proficiency.
➢ Telemarketing (promote new services and products)
➢ Selling solutions to merchants and maintaining those sales with top-quality service.
Receptionist Cum Admin Clerk YAP DENTAL SPECIALIST (Malaysia) Jan "06-Jan "08
➢ Receiving Visitors and Answering Queries
➢ Answering Calls
➢ Arranging Appointments.
➢ -Paperwork-registrar and accounts.
➢ Faxing, maintaining decorum in the lobby.
➢ -Making sure all dental equipments are sterilized and neatly arranged.
➢ -Assisting dentist to handle children.
Professional Degree in Psychology ( University of Sedaya International )
Qualification Professional Diploma In Cabin Crew Services and Operations
Canadian A levels 2006-2008 Taylors University (Malaysia)
" O " Level (SPM) 2005 8th Mile High School (Malaysia)