jasmine ponciano

Provides assistance to Account Executives in preparing and processing documents for staff mobilization and demobilization.
Assessed staffs documents needed for issuance of visa and labour card who come under the categories of visit, company or relative sponsor visa.
Coordinate with the GRO and Accounts Executives on matter pertaining to seeking of labour approval of new staff.
Assessment, booking and issuance of air ticket to qualified staff as per employment contract.
Facilitate the processing of insurance card applications to new staff and cancellation of insurance cards to resigned/terminated staff as well as the renewal of expired insurance cards.
Provides comprehensive administrative support across all areas to include: documentation, assists personnel and Account Executives with information as needed, update and maintains accurate filing systems.
Managed routine activities independently and ensured that all operational issues were handled effectively.
Liaised with all clients and staff and provide resolutions in respect to staff complaints and concerns;
Received incoming calls, provides answer to routine inquiries and referral calls.
Audit full files received from the account executives (valid passport, photo, educational certificate, signed and stamped offer of employment contract and for relative sponsorship, visa of staff and sponsor, NOC from sponsor in Arabic).
Generate ERP, recording full staff details, employment details and recording in the system; accurate maintenance of employee database; Checking all the details of the newly deployed staff and putting records in the system.
Labour and Visa process coordination with the GRO department.
Responsible in issuing employment contracts and letters in English as per the request from the staff (letters to banks, embassy, labor office, driving schools and other organizations).
Effectively handles employee complaints and grievances; Handling any issues or complains that will come from the employee side, like the health insurance complains and some other related issues.
Performing exit interviews for the resigned staff and processing of the exit clearance.
Maintain and update trackers which contain staff information and documents for easy and immediate access such as:
Passport control
Master List
List of resigned and terminated Staff
New Joiners List
Leave Tracker (Sick and Annual, Emergency Leave)
Air Ticket issuance tracker
Insurance Card Tracker (application and cancellation)
Prepares documents and letters needed by the client, staff and account executives as part of operational support and these includes:
Offer Letter
Salary Certificate (Bank Account Opening, Embassy, Schools)
Salary Transfer Letter
Employment Letter
Increment Letter
Termination Letter
Suspension Letter
Warning Letter
No Objection Certificate (Travel)
Experience Letter
Issuance of username and password to new staff to access the HR portal which contains updated information on HR policies, procedures and processes such as leave application, duty resumption, letter request.

Oversees the recruitment process though the conduct of examination, checking and interpretation of psychological test which is highly needed for an enhanced quality of employee’s selection as well as the screening and interviewing of job applicants.
Maintains the work structure by updating job requirements and job descriptions for all positions.
Maintains organizational staff by establishing a recruiting, testing and interview program like counseling managers on candidate selection.
Conduct and analyze exit interviews.
Recommends changes with regards to employee-employer job satisfaction.
Prepares employees assignments by establishing and conducting orientation and training programs.
Ensures planning, monitoring and appraisal of employee' work results by training managers to coach and discipline employees.
Schedules management conferences with employees.
Counsel employees and supervisors.
Ensure that test materials (psychological tests) used is appropriately normed.
Prepares programs and activities beneficial for employees needs thereby support the management in implementing changes by acting as facilitating interventions like counseling employees with problems regarding absenteeism and tardiness and conduct trainings based on needs analysis of employees for positive output.
Resolve employee relations issues.
Administer performance review program of employees as well as profiling of performance for promotion, development and assessment.
Designs program and activities like visiting colleges and university and offering free career talk package to graduating students for marketing and promotions of the company thus, can access potential graduating students.
Conduct exit interviews.
Performs special functions/responsibilities as required/assigned by the Guidance Director:
Counseling students of the College of Arts and Sciences.
Teaching Psychology subjects to Psychology major students both in the undergraduate and graduate school.
Trainer of Pre School teachers regarding pupils’ classroom behavior and attitudes.
Program head of Career Caravan to Graduating High School students, Job Placement for Senior College students and Career Exploration.
School based Public Employment Service Office (PESO) Manager.
Assist the conduct of the College of Arts & Sciences faculty and staff evaluation for promotion and regularization.
Thesis defense panelist of Psychology major students.

Schedule, conduct, organizes individual and group counseling.
Coordinates and run enrichment programs for students, parents and teachers.
Administers and interprets psychological test.
Placement of students in appropriate academic, social and occupational programs.
Conducts research and evaluation to determine effectiveness of strategies and services implemented.
Administer the conduct of faculty and staff evaluation for usage of the promotion board.
Assess student’s needs as basis for up-coming activities.
Prepares programs and activities beneficial for employees needs thereby support the management in implementing changes by acting as facilitating interventions like counseling employees with problems regarding absenteeism and tardiness and conduct trainings based on needs analysis of employees for positive output.
Resolve employee relations issues.
Administer performance review program of employees as well as profiling of performance for promotion, development and assessment.
Designs program and activities like visiting colleges and university and offering free career talk package to graduating students for marketing and promotions of the company thus, can access potential graduating students.
Conduct exit interviews.

Identifies and selects psychological tests.
Schedules, administers, corrects test for each specific academic level.
Prepares testing and related materials.
Secure test materials and results.
Furnishes counselors, administrators and parents with test results of each student’s.
Makes summaries of reports per group or class to discuss with administrators, teachers, students and parents.
Interpretation of test results taken by students both individually and per group to parents, teachers and students.
Recommend appropriate programs based on the test results of the student’s.
Design programs and group guidance activities that can enhance the students’ self-esteem like leadership training seminar, peer counseling program, career guidance program.
Moderator of peer counseling society whose main task is to train peer counselors how to properly handle stress and issues that comes across student’s life.