IT Program Delivery Manager
DHL Express
Total years of experience :16 years, 6 Months
eCommerce Executive Eastern Province.
Manage 6 applications.
Support our customers and staff.
Teach technical and none-technical.
Supporting remote area using technology.
Install applications.
Backup and restore backup.
Working with Database
Statics.
Daily and weekly reports.
Installing VPN connections.
Working with excel sheets.
Visiting customers.
Dialing with networks switches and routers.
Installing and configure devices and printers.
Dialing with printing server.
Analyzing data.
Work with global support team.
Write a manuals and users guide.
Manage projects for the province.
Prepare presentation.
Understand customer requirement.
Debugging problems.
Manage the hospital staff and department at night duty after the management department is closed .
Acting VIP patient, Solving the problem, Manage the issues, Contacting with the gov. Contacting with other hospital.
manage and coordinate the transportation between port and the company.
I am working in Sahara Network in technical support department as Shift Leader
since three years ago.
( Hosting, Internet Connection, E-mails, WiFi, AP).
Planing project the time managment ,case study, departments , staff. How and When and Where to do. What we can do with some problems . Fast and good answers.