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Jatin Juthani, Product Owner

Jatin Juthani

Product Owner·Etihad Airways

United Arab Emirates

Bachelor's degree, Program Management

Work experience

Total years of experience: 20 years, 1 months

Product Owner

October 2025 - Present

Etihad Airways

Abu Dhabi, United Arab Emirates

October 2025 - Present

• Working with Self service and Digital initiative integrations for Leading Airline budgeted over AED 10M+.
• Interaction with VP, Business heads to capture requirements and on time documenting and delivery as per organization’s strategic goal.
• Leading the development of custom dashboards and reports for real-time analytics in Sprinklr.
• Working on innovative Generative AI agent & Chatbot to provide effective resolve their complex business solutions using Generative AI technology
• Develop extensive Generative AI Reporting system including customizable dashboards to cater to CXO level stakeholders
using Analytics capabilities and market expansion strategies
Company industry:
Airlines
Job role:
Information Technology

Senior Product Manager

February 2024 - February 2025

HAPPIEST MINDS TECHNOLOGIES

Bengaluru, India

February 2024 - February 2025

Working with a leading Airport operations client for an innovative Generative AI Chatbot and 3D Hologram solution to
provide effective resolve their complex business solutions using Generative AI technology
• Develop extensive Generative AI Reporting system including customizable dashboards to cater to CXO level stakeholders
using PowerBI capabilities
• Develop and refine product offerings aligned with market trends and consumer needs
• Collaborate closely with Senior leaderships and managing their expectations with timelines and deliverables
• Stay informed about industry innovations and emerging technologies
• Working on complex analytics SDK creation and its integration with B2B and B2C applications on web and mobility
platforms
• Business solution design and working on RFP responses and Proposals involving large deals above USD 1 Billion
Company industry:
Business Consultancy Services
Job role:
Information Technology

Senior Product Manager and Business Consultant

January 2024 - January 2025

HappiestMinds Technologies (HAPPSTMNDS)

Bengaluru, India

January 2024 - January 2025

• Develop and refine product offerings aligned with market trends and consumer needs
• Collaborate closely with Senior leaderships and managing their expectations with timelines and deliverables
• Stay informed about industry innovations and emerging technologies
• Business solution design and working on RFP responses and Proposals involving large deals above USD 1 Billion
Company industry:
IT Services

Group Product Manager

April 2022 - February 2024

Powerschool

Bengaluru, India

April 2022 - February 2024

Managing Naviance, Intersect product line accounting for Annual USD 25 Million Revenue across North America, Middle East, Asia business operations

Managing team of 8 Product Managers and organizational operations focusing product features for upcoming market expansions

Heading Product Management Centre of Excellence and evaluating team member performance and responsible to coach team members for Agile and product management excellence

Identifying customer trends and coming up with Epics based on customers cutting edge demands along with measuring product performance in comparison with competition.

Managing team dynamics and handle team escalations during routine agile ceremonies along with ensuring minimal Defect leakage and highest backlog readiness KPI parameters
Company industry:
Higher Education
Job role:
Information Technology

Group Product Manager / Lead Consultant

January 2022 - January 2024

PowerSchool Group (NYSC: PWSC)

Bengaluru, India

January 2022 - January 2024

• Led the implementation of Salesforce Sales & Service Cloud Lightning solution for customer relationship management
and designed marketing automation campaigns using Salesforce Marketing Cloud.
• Designing Generative AI Based initiatives for student surveys work area and involved in AI agent workflows as well as
Alpha - Beta product initiative across focus regions and charting out product roadmap for special Programs and naviance
verticals
• Defining epics, writing user stories, managing GTM activities and working with engineering teams and managing Special
Programs and Naviance, Intersect product lines accounting for Annual USD 20 Million Revenue across North America,
Middle East, Asia business operations
• Managing team of 8 Product Managers responsible for launching new product line in US market and product features for
upcoming market expansions and troubleshooting large product roadmap challenges.
• Evaluating team member performance and responsible to coach Product managers for Agile and product management
• AI-Driven Student Loan & Scholarship Prediction to analyze financial data for scholarship eligibility and student loan
predictions
• Communication with high value customers and Identifying customer trends and coming up with Epics based on customers
demands and understanding underlying pain points along with measuring product performance in comparison with
competition.
• Managing Product team dynamics and handle team escalations during routine agile ceremonies along with ensuring minimal
Defect leakage and highest backlog readiness KPI parameters
• Defining Product Discovery and Go-to Market strategy for new line of products and deciding upon strategy changes based on
market dynamics
• Converting technical requirements in detailed epics, stories and technical documentation and wireframes for facilitating
development process.
• Identifying build vs buy decisions based on technology, cost and resource parameters and identifying best match of
vendor/providers from multiple parameters selection
• Day to day engagement with Senior leadership for product progress / growth and practicing cross functional leadership and
charting out pricing models for target geographies
ACHIEVEMENTS
• Streamlining the sprint and release readiness process for upcoming 6 sprints and achieved overall release story points
increase of 13 % across multiple product teams.
• Successfully reducing high priority defects from 7 defects to less than 2 defects persprint across Seven product teams
• Responsible to manage overall India product operations in onshore - offshore geographies.
• Developed team of mobility enhancements and 3rd party system integration for high ARR products
Company industry:
Higher Education

IT Product Manager

October 2018 - April 2022

Mindtree Limited

Dubai, United Arab Emirates

I found this job using Bayt.com

October 2018 - April 2022

Vendor and Partner Management for Royal Philips

Facilitating end to end partner management comprising Cost of 50 Million Euros and optimizing business operations across globe.

Revenue optimization and cost saving of 20 % for Royal Philips by implementation of Daily Management KPI evaluation systems using Azure Data lake and Microsoft Power Platform

A Sales Cloud based PSA Salesforce application for critical Philips Healthcare for global sales and support operations for Philips healthcare installation (Scanning / Imaging) devices.

A Salesforce Lightning based mobile application for supporting Philips Healthcare PM users to enable managing project critical Key Dates on the go.

Define product scope, requirements, benefits, stakeholders and deliverables that support business goals for B2B and B2C product offerings

Capacity planning based on current Pod’s availability and maturity within system and prioritizing backlog items accordingly

Identification of Key features and ancillary features within product and devising Epics, themes, features and user stories along with charting out development strategy product development for Middle east, European, North American markets

Conducting PI Planning meetings and maintaining product backlog with Value Streams, epics, features, stories and continuously prioritizing as per changing business requirements for 4 unique products

Writing technical and functional Epics, user stories with latest industry standards covering acceptance criteria’s, NFRs, Technical dependencies and categorizing work items as defects, functional stories, technical stories, spikes

Managing day to day sprint activities and clarifying to queries from Development, UI/UX and QA and backend teams and enhancing stories as per business requirements

Conducting demonstration sessions at sprint end and acquiring sign-off on sprint and product deliverables.

identifying risks, issues and technical challenges by continuous synchronization with team and collaborate with business team to come up with risk mitigation actions

Other Organizations Worked (Payroll- Mindtree), AAMC, Deloitte, FlyDubai, Max AeroSpace, TravelKhana, Lufthansa, Srilankan Airline

Successful product implementation of 7 products including Departure control systems merger between Emirates - ASConnect and FlyDubai airlines - Sprint DCS for airport operations for Dubai airport terminal 2

Custom In-flight entertainment solution and Active RFID tag-based baggage tracking solution for attending D+15 baggage unloading scenario from ULD and Pallets

Functionally and technically owning Airline and digital products on Product Owner capacity and leading 42 team members comprising development, QA, UI / UX and specialists.
Company industry:
Software Development
Job role:
Information Technology

Product Manager

October 2018 - January 2022

LTI Mindtree (NSE: LTIM)

Bengaluru, India

October 2018 - January 2022

Mindtree), AAMC, Deloitte, Emirates, FlyDubai, Max AeroSpace, TravelKhana,
Lufthansa, Srilankan Airline
• AI-Based Airline Revenue Management & Pricing Optimization
• Successful product implementation of 7 products including Departure control systems merger between Emirates - ASConnect
and FlyDubai airlines - Sprint DCS for airport operations for Dubai airport terminal
• Custom In-flight meal ordering application using mesh network implementation across different aircrafts covering airbus -
A380, Boing 777 ER for food and beverages services
• Custom In-flight entertainment solution and Active RFID tag-based baggage tracking solution for attending D+15 baggage
unloading scenario from ULD and Pallets
• Functionally and technically owning Airline and digital products on Product Owner capacity and leading 42 team members
comprising development, QA, UI / UX and specialists.
Company industry:
IT Services

IT Product Manager

June 2017 - September 2018

Lionbridge Technologies Ltd.

Mumbai, India

June 2017 - September 2018

Managed one of world’s largest cloud based B2B translation suit for industry wide translation requirements focusing fortune 100 customers

Continuously monitor market parameters for competitive products, features and map it with product roadmap to ensure focused product growth at 12% quarter to quarter basis

Identified and managed product risks, issues, chart out action items towards target product penetration and revenue goals

Conducting sprint ceremonies as Backlog refinement, Sprint planning, PI Planning its deliverables and to maintain overall ART deliverables in sync with other release trains to minimize product risks

Manage products with the assigned team of 15 members and deliver the desired outcome in budget and timeline along with coaching team for Agile and Scaled Agile way of working within organizational environment

Identification of team velocity by reviewing sprint performance and prioritization of work items as per team’s capacity and past velocity for upcoming sprints

Come up with product strategy while syncing with different stakeholders & roadmap matching with targeted return on investment and focusing on target niche within market

Identification of standard and premium features and consulting with stakeholders & prepare product packages to be offered at premium cost

Product Manager for mobile and digital initiatives. Engaging with multiple projects and striking balance between project goals and financial budgeting.

Handling multifold responsibility to deliver agile and waterfall projects, preparation of project charter, project plan, and delivery schedules for ongoing projects.

Communication with business stakeholders and identifying business needs and preparing business case, getting business prioritization details and manage day to day delivery challenges

Managing project budget and ensuring project delivery within defined budget scope and timelines

Manage assigned resources and ensure a seamless production activity by ensuring no roadblocks on production

Regular preparation of ROI indicators and project performance- health reports preparation and updating PMO/directors for business evaluation

Preparation of risk management plan and ensuring it’s approval and execution during critical project events.
Company industry:
Translation & Document Processing
Job role:
Information Technology

Technical Product Owner – Translation

January 2017 - January 2018

Lionbridge Technologies (NASDAQ: LIOX)

Navi Mumbai, India

January 2017 - January 2018

Management System
Created 5 times revenue growth for the consulting group. Generated $1M in savings for end customer with revolutionary testing
tools.
• Managed one of worlds largest cloud based B2B translation suit for industry wide translation requirements focusing fortune 100
customers.
• Continuously monitor market parameters for competitive products, features and map it with product roadmap.
to ensure focused product growth at 12% quarter to quarter basis
• Identified and managed product risks, issues, chart out action items towards product penetration and revenue.
goals
• Conducting sprint ceremonies as Backlog refinement, Sprint planning, PI Planning its deliverables and to maintain overall ART
deliverables in sync with other release trains to minimize product risks
• Manage products with the assigned team of 15 members and deliver the desired outcome in budget and timeline along with
coaching team for Agile and Scaled Agile way of working within organizational environment.
• Come up with product strategy while syncing with different stakeholders & roadmap matching with targeted.
return on investment and focusing on target niche within market.
Company industry:
Business Consultancy Services

Lead Business Analyst

September 2015 - February 2017

Emirates Airlines

Dubai, United Arab Emirates

September 2015 - February 2017

Successfully managing product enhancements for Airline Flagship booking applications for OLCI enhancements, CUGO Code implementations, Business Rewards - Skywards rewards program merger, Marhaba services integration and loyalty card services.

Functionally owned digital and mobility-based products up to $13 billion budget including Airline service delivery product with AED 3 Billion budget to cater to customers across middle east and Europe region

Come up with a new product concepts and process streamline that saved $10 million in costs & Implementation of product having stakeholders spread across 4 geographic regions

Played a major role in achieving Break-even point for existing products 6 months earlier than targeted and scoring profitability for same 9 months in advance

Digital program and portfolio level understanding and its objectives to be able to relate current initiatives in larger aspects and come up with new digital product features and user stories.

Enjoy the responsibility of functionally lead and provide business solutions to emirates airlines iOS, Android and Cross Platform development initiatives and seeing projects through from conception to delivery including supporting UAT activities to business stakeholders.
Company industry:
Airlines
Job role:
Information Technology

Senior Business Analyst – Mobile Products and Platforms

January 2015 - January 2017

Emirates Airline (Dubai- United Arab Emirates)

Dubai, United Arab Emirates

January 2015 - January 2017

• Working on Emirates Airline flagship mobile booking applications for planned enhancements and bug fixes
• Successfully managing product enhancements for Airline Flagship booking applications for OLCI enhancements,
CUGO Code implementations, Business Rewards - Skywards rewards program merger, Marhaba services integration and loyalty
card services.
• Functionally owned digital and mobility-based products up to $13 billion portfolio including Airline service delivery product with
AED 3 billion budget to cater to customers across middle east and Europe region
• Come up with a new product concepts and process streamline that saved $10 million in costs & Implementation of product having
stakeholders spread across 4 geographic regions.
• Played a major role in achieving Break-even point for existing products 6 months earlier than targeted and scoring profitability for
same 9 months in advance.
• Digital program and portfolio level understanding and its objectives to be able to relate current initiatives in larger aspects and
come up with new digital product features and user stories.
Company industry:
Airlines

Lead Business Analyst

February 2013 - August 2015

Shree Software Solutions

Ahmedabad, India

February 2013 - August 2015

Managing mobile and web development products according to Agile and waterfall methodology along with experience in eliciting, analyzing and documenting complex business requirements

Working as Proxy for on-site Product Owner while performing system analysis, developing business cases and user stories/cases/requirements, conduct feature demos, and ensure timely delivery of deliverables

Leverage healthcare domain business knowledge and Conduct JAD Sessions with programming team to Identify & define technical solution, design and system integration points.

Conduct impact analysis on current applications and processes with respect to new requirements to foster reusability.

Conduct demos, training to internal and external users, Trainers, SMEs, UAT teams.

Spearheading company operations to challenge the limits and attracting clients for their mobile development requirements for iOS, Android and 2D/3D games development requirements.

Mentoring the technical team to achieve SLA during project delivery times and query solving and managing operations from Project Management to Delivery management

Experience for client communications across globe, Change management and Experience Developing solutions for large scale mobility projects for iPhone, iPad and Android handheld devices

Requirements Elicitation and understanding clients exact requirements and defining Architecture for large scale mobile technology projects including technology recommendation and Database design

A seasoned professional with hands on Accounts management experience with Technology Solutions Consulting

Mentor and guide Development team to achieve project goals in competitive timelines and better cost attainability.

Developing Interactive Prototypes with Native iOS and Android Controls using prototyping Tools like OmniGraffle, Axure RP.

Populating and defining Use Cases for system and preparing End to End development documentation.

Overall Project’s management and co-ordination from Development stage to Delivery stage of execution

Meticulously managing critical execution issues and successfully managing team of developers and designers.
Company industry:
IT Services
Job role:
Management

Lead Business Analyst – Mobile Products

January 2013 - January 2015

Shree Solutions

Ahmedabad, India

January 2013 - January 2015

• Developing interactive wireframes and prototypes for Digital mobility/web-based projects for iOS and android native/cross
platform controls using prototyping Tools like Axure RP, OmniGraffle, Balsamiq mockups
Company industry:
Software Development

IT Business Analyst

March 2012 - January 2013

Infostretch Solutions Pvt. Ltd.

Ahmedabad, India

March 2012 - January 2013

To understand the iPhone/iPad Software Project Scope and GAP Analysis for Expectations and Deliverables.

Understanding the technical issues status with client at various demonstration stages of project and preparing a brief report for the same and updating the developer for the same to get it done.

Client communication, Negotiations and Relationship Management worldwide to increase client retention.

Client meetings and Communication to understand the issues into existing software Version communicating the same to development team.

Domain specific Solutions with Project Brief
Social Networking: Social networking application for iOS, Android for Food, restaurant and other nearby places

Government: State Government (Mobile web application)
Semiconductor: Custom mobile web solution including various services to promote their respective conferences
Media: Fully customized event management Solutions for both organizations
Travel: A Custom Travel and event solution for USA based large scale client
Company industry:
IT Services
Job role:
Information Technology

Senior Business Analyst – Mobile Products and Platforms

January 2012 - January 2013

Infostretch (Apexon)

Ahmedabad, India

January 2012 - January 2013

• Defining large scale applications system architecture through diagrams and presentations, facilitating technical communication
process and working throughout Project SDLC
Company industry:
IT Services

Service Delivery Manager

October 2010 - February 2012

Tri-Force Consulting

Ahmedabad, India

October 2010 - February 2012

Overall Project’s management and co-ordination from Development stage to Delivery stage of execution

To understand the iPhone/iPad Software Project Scope and GAP Analysis for Expectations and Deliverables.

iPhone/iPad software demonstration to Client and getting the application approved.

Registering and Achieving Client Feedback for the application for future Project execution references
Overall Project’s management and co-ordination from Development stage to Delivery stage of execution

To understand the iPhone/iPad Software Project Scope and GAP Analysis for Expectations and Deliverables.

Understanding the technical issues status with client at various demonstration stages of project and preparing a brief report for the same and updating the Developer for the same to get it done.
Client communication, Negotiations and Relationship Management worldwide to increase client retention.

Client meetings and Communication to understand the issues into existing software Version communicating the same to development team.
Company industry:
Software Development
Job role:
Information Technology

Lead Analyst & Project Co-ordinator – Mobile Products

October 2010 - January 2012

Triforce Consulting Services

Ahmedabad, India

October 2010 - January 2012

• Overall Projects management and co-ordination from Development stage to Delivery stage of iPhone/iPad Software Project
Scope and GAP Analysis for Expectations and deliverable
Company industry:
IT Services

IT Business Analyst

June 2007 - September 2010

Tatvasoft Pvt. Ltd

Ahmedabad, India

June 2007 - September 2010

Data mining - analysis and interpretation.
Generate meaningful reports for Various Group owned sites for Web-Traffic Analysis and competitive intelligence analysis from large volume of data generated by Paid Monitoring tools

Responsible for highlighting Market trends for effective counter actions.

Ensuring timely and accurate reports as per defined cycle i.e. weekly, monthly, six monthly Etc.
Responsible for timely delivery of accurate data information

Responsible for archiving all kinds of reports generated for future reference.

Utilization of data derived from monitoring tools to Google Paid search tools.

Decipher trends from the reports and make presentation.
Company industry:
Software Development
Job role:
Information Technology

Senior Business Analyst – Digital and Desktop Products

January 2007 - January 2010

Tatvasoft

Ahmedabad, India

January 2007 - January 2010

• Generate meaningful reports for Group owned 22 sites for Web-Traffic Analysis from competitive intelligence analysis tools.
Company industry:
IT Services

Associate Business Analyst

October 2005 - May 2007

Fibre2fashion.com

Ahmedabad, India

October 2005 - May 2007

Marketing Strategy & Advertising campaign designing by taking care of Target Segment of company, positioning strategy in the market & Market scope.
Identifying Prospects For Corporate Marketing/promotional Activity
Website Advertising space sales for banner advertisements
Communication Management at CXO level, Client Follow-Up And Business Development Process
Company industry:
IT Services
Job role:
Marketing and PR

International Marketing Executive

January 2006 - January 2007

Fibre2fashion

Ahmedabad, India

January 2006 - January 2007

• Handling International marketing activities for B2B portal fibre2fashion.com and other group portals
Company industry:
Textile & Apparel Production

Education

University of Washington

January 2018

January 2018

Bachelor's degree, Program Management

India

Advanced - Scrum Certified Product Owner

December 2017

December 2017

Master's degree, Software Engineering

United Arab Emirates

GPA (percentage): 98%

GPA (percentage): 98%

View attachment

Scrum certified Product owner

December 2017

December 2017

Doctorate, Software Engineering

United Arab Emirates

GPA (percentage): 94%

GPA (percentage): 94%

View attachment

University of Washington

December 2017

December 2017

Doctorate, Programme and Portfolio Management

United Arab Emirates

GPA (percentage): 92%

GPA (percentage): 92%

View attachment

University of Washington

December 2017

December 2017

Doctorate, Programme and Portfolio Management

United Arab Emirates

GPA (percentage): 96%

GPA (percentage): 96%

View attachment

University of Washington

December 2017

December 2017

Doctorate, Program and Portfolio management

United Arab Emirates

GPA (percentage): 94%

GPA (percentage): 94%

View attachment

University of Washington

December 2017

December 2017

Doctorate, Program and Portfolio Management

United Arab Emirates

GPA (percentage): 96%

GPA (percentage): 96%

A professional certification and higher diploma program for software project and program management from highly acclaimed university.
View attachment

Gujarat University B

January 2006

January 2006

Master's degree, Marketing, General Management

India

GPA (percentage): 57%

GPA (percentage): 57%

courses: TECHGIG.COM® excellence in Project Management Certification
View attachment

Gujarat University

January 2006

January 2006

Master's degree, Marketing Management

India

GPA (percentage): 58%

GPA (percentage): 58%

J J Kundalia arts and Commerce College

January 2004

January 2004

Bachelor's degree, Advanced Accounting, Auditing and Banking

India

GPA (percentage): 51%

GPA (percentage): 51%

Bachlors course in commerce with advanced accounting and auditing.
View attachment

Saurashtra University

January 2004

January 2004

Bachelor's degree, Advanced Accounting and Auditing

India

Skills

Certified Scrum Master CSM
Expert
Certified Scrum Master CSM
Expert
Program Management
Expert
Program Management
Expert
Software Product Management
Expert
Software Product Management
Expert
Scrum
Expert
Scrum
Expert
Business Analysis
Expert
Business Analysis
Expert
Business Analysis
Expert
Business Analysis
Expert
Airline / Aviation Domain
Expert
Airline / Aviation Domain
Expert
Enterprise Mobility
Expert
Enterprise Mobility
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
DATA MINING
Expert
DATA MINING
Expert
DELIVERY
Expert
DELIVERY
Expert
DESIGN
Expert
DESIGN
Expert
INTERPRETATION
Expert
INTERPRETATION
Expert
WEB SITE PRODUCTION
Expert
WEB SITE PRODUCTION
Expert
Product Management
Expert
Product Management
Expert
Scrum Master
Expert
Scrum Master
Expert
Product owner/Product Manager
Expert
Product owner/Product Manager
Expert
Project Management
Expert
Project Management
Expert
Certified Scrum Master CSM
Expert
Certified Scrum Master CSM
Expert
Program Management
Expert
Program Management
Expert
Software Product Management
Expert
Software Product Management
Expert
Scrum
Expert
Scrum
Expert

Languages

English

Expert

Hindi

Expert

Urdu

Beginner

Arabic

Beginner

Memberships

International Scrum Institute

Allumni - Certified Product Owner

December 2017

International Scrum Institute

Allumni - Certified Scrum Master

December 2017

Training and Certifications

Certifications
Altéa Administration Customer Management Business Rules awareness
Amadeus
Mar 2026
Show credentials
Revenue Availability with Active Valuation Test Marks Trascript
Amadeus
Mar 2026
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Revenue Availability With Active Valuation fundamental
Amadeus
Mar 2026
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Altéa Reservation and Ticketing (Cryptic) for Altéa Inventory users
Amadeus
Mar 2026
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Amadeus SkySuite SkySLOTS
Amadeus
Mar 2026
Show credentials
Amadeus SkySuite SkyCAST
Amadeus Show credentials
Amadeus Altea Reservation Desktop Web Fundamentals
Amadeus
Mar 2026
Show credentials
Amadeus Sky Suite SkyPLAN
Amadeus
Mar 2026
Show credentials
Amadeus Sky Suite Sky CAST
Amadeus
Mar 2026
Show credentials
Altéa Inventory for reaccommodation managers
Amadeus
Mar 2026
Show credentials
Advanced Certified Scrum Product Owner
Scrum Alliance
Dec 2022
Certified Scrum Product Owner
Scrum Alliance
Dec 2020

Hobbies and interests

Travelling

Travelling across multiple areas