Business Governance Specialist / Process Manager
Alshaya Group
Total years of experience :10 years, 9 Months
Support the Planning, Buying and Merchandising teams by governing and guiding the use of various systems through consistent review of solutions, defining calculations, methodologies and data requirements (Oracle, BlueYonder, Algonomy sytems).
Manage the administration of buying and merchandising facing solutions coming out from Phoenix projects.
Govern and control the way the solutions are being used through cross referencing with system settings and business processes to avoid/minimize any form of singularity across different brands.
Ensure consistency and security in solution usage and processes across the business including business processes, training and documentation.
Become a focal point of contact for the brand and provide consultative insights and recommendations on functionality and improvements to further improve their way of working.
Manage and see-through on-going support on allocation to users, including taking up process enhancement requests.
Responsible to seek, advise, recommend and implement continuous improvements of process and systems.
Provide/facilitate support to the brands on trouble-shooting issues faced in the solution such as auto allocation schedules, finetuning, validation of base forecast and more.
Perform review and resolve master and transactional data exceptions and validate it with the brand Demand Planning / Buying team.
Provide validation and review of any inconsistency of system generated forecast with Demand Planner and Demand Manager, when required.
Collaborate with the brand team to ensure that data, information, solution efficiency, integrity and business enhancement on products are maintained according to the standards set for Alshaya.
MBA (Specialization: Marketing)