IT Support Engineer
Expo City
Total years of experience :4 years, 6 Months
A result-oriented, enthusiastic, and ITIL trained professional with over 5+ years of
experience in Technical Service Support for ITSM Tools like Micro Focus,
Service Now and Manage Engine with deep knowledge in Incident Management,
Change Management, Service Level Management and Service Desk Management.
Currently working with EXPO 2020, UAE as ITSM- Assistant Manager
Technical Service Management
An adaptive learner with the ability to work under pressure to meet
deadlines especially in an Event Management Scenario like EXPO2020, EXPOCITY Dubai, COP28.
I completed my master's from one of the high rated universities that is Visveswaraya University Belgum