Area Sales Supervisor
Patchy LLC
Total years of experience :15 years, 4 Months
Run sales activities in shop and at corporate clients Conducting web based interactive product demonstrations for customers. Providing a high level of customer service to assigned clients. Communicating with high profile clients. Giving clients support during all stages of a sale. Keeping accurate records of all sales and prospecting activities. Advising customers when they are making purchase decisions. Resolving customer complaints and disputes. Providing customers with technical product information. Assisting walk-in customers what they are looking for. Writing up email proposals. Responding to pricing inquiries. Qualifying potential new customers. Growing existing business relationships and acquire new ones.
Handles employee questions and concerns. Monitors employees to ensure performance expectations are met. Provides feedback to employees based on observation of service behaviors. Assists in supervising daily shift operations. Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Ensures all employees have proper supplies, equipment and uniforms. Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. Ensures compliance with all restaurant policies, standards and procedures. Monitors alcohol beverage service in compliance with local laws. Manages to achieve or exceed budgeted goals. Performs all duties of restaurant employees and related departments as necessary. Opens and closes restaurant shifts. Finding new and repeat customers for catering business
Responsible for developing a portfolio of accounts through new business development. In charge of looking for bring opportunities and for managing the full negotiation Close process with clients from starts through to finish. Developing a full understanding of the business marketplace Planning and organizing the day to ensure all opportunities are maximized Identifying what customers want Developing & maintaining successful business relationships with all prospects. Reporting business trends and area performance to the National Sales Manager. Working closely with the marketing team to produce any sales collateral required for the target market Achieving all revenue targets & objectives in line with the Area Business Plan Contacting prospective customers and discussing their requirements. Dealing with customer enquiries face to face, over the phone or via email. Managing the sales process for new prospects, from initial contact through to closure Assist with the preparation of departmental monthly financial forecasts and annual budget.
Responsible for training new Staff and new Franchisees so that they are competent and self-sufficient in all daily, weekly and monthly tasks and activities, enabling them to immediately deliver world class customer experience and engagement to maximize their business potential, most of the time visiting stores to support the new and existing franchisees in their Learning and Development needs.
Identifying and organizing suitable insurance cover for commercial organizations and private clients. Gathering information from clients, assessing their insurance needs and risk profile. Building and maintaining ongoing relationships with clients including scheduling and attending meetings and understanding the nature of clients' businesses or lives. Foreseeing clients' insurance needs, such as policy renewals. Researching insurance companies' policies and negotiating with underwriters to find the most suitable insurance for clients at the best price. Arranging specialized types of insurance cover in complex cases; this may involve preparing reports for insurance underwriters and surveyors and negotiating with insurers. Advising clients on risk management and helping to devise new ways to mitigate risks, for example, by adding security measures such as fencing, surveillance cameras or lighting to commercial properties to reduce the likelihood of break-ins. Renewing or amending existing policies. Advising clients whether and when they need to make a claim on their policies.