Director
HSA Group
Total years of experience :24 years, 8 Months
Commodities
Managing HR departments in 10 companies, part of a large MNA group (Total head count of 35, 000) across the world (www.hsagroup.com), Yemen, Singapore, India & Egypt with a turnover of 2 billion USD and head count of 2, 200 employees across 10 companies with flour and sugar mills reaching 9, 000 tons per day capacity.
Restructuring the companies’ HR departments in order to leverage skills and knowledge across;
Conducting leadership Performance Plan and training need analysis across the companies;
Revaluating and setting strategies, policies, salaries scales, benefits and procedures to align all companies;
Revaluating and setting JDs, Objectives and targets;
Redesigning and realigning organization structure;
Manufacturer of Lacnor Juices, Gulf & Safa Laban UP, Milco, Oasis water, MPC Plastics, International Royal bakery, Almarai milk products processing in UAE. Total headcount 2, 000 employees with a turnover of 1.5 billion AED.
Observed and interpreted the implications of strategies for business units and incorporate them into corporate planning activities;
Developed, promoted and delivered new and revised policies, achieving the buy in of the CEO and corporate office to ensure effective implementation of best HR practices;
Built mid and end of year reviews for all employees that unveiled circa 7% of unqualified staff, 24% that required training and 1.5% that were deemed exceptional and five were selected to be part of our “High Flier” programs;
Designed and implemented new training programs increasing the quality of productivity;
Developed effective HR operational plans for the business unit, proposing and gaining acceptance of the annual corporate plan and associated capital, operating and manpower budgets;
Devised, proposed and supported the achievement of corporate manpower objectives by ensuring planning methodologies meets business unit’s current and future requirements;
Successfully reduced attrition downward from 14 % to 8%;
Managed compensation programs evaluating roles in accordance with approved remuneration guidelines;
Authorized periodic benchmarking of salaries including in local, regional and international compensation studies;
Implemented centralized corporate recruitment policies, procedures and capabilities, delivering high calibre candidates.
20 different companies in construction, steel billet manufacturing, food processing, schools, glass, signage, exhibition, Aluminium, SS, trading, retails, fashion, etc… with a total headcount of 10, 000 employees based in UAE, Oman, India, Kenya and KSA.
Centralized and automated the HR function reducing costs by 24%;
Collaboratively liaised with the group's General Managers on budgeting and manpower planning;
Analysed and modified compensation and benefits policies establishing competitive programs that were legally compliant;
Maintain effective employee relations policies & practices, so that staff are treated fairly and impartially, whilst ensuring employees fulfil their obligations under the terms & conditions of service;
Drove increased employee satisfaction resulted in heightened employee engagement;
Implemented relevant and appropriate SLA's and KPI's;
Implemented long term strategies that helped secure the appropriate talent that the organization required;
Budgeted, identified and recruited for senior staff vacancies;
Negotiated, centralized and administered the group insurance policies;
Monitor training and development programmes, proposing training & development budgets and plans;
Achieve effective implementation of agreed performance management, enforcing linkages between performance and reward;
Maintained a proper building management systems, negotiating contracts to insure cost reduction on facilities;
Implemented an IT based documents management system.
Established an in-house legal department to handle all legal cases and grievances internally as well externally;
Develop and implement appropriate performance and reward management policies.
Training & E-Learning
Managed the full office operations of UAE and Kuwait;
Designed and expanded targeted training and development programs tailored to the organisation's and the individual's needs;
Evaluated the costs and ensured budgetary compliance of planned training and development programs;
Managed the delivery of training and development programs and devised the organisations training strategy;
Refocused strategies, forecasts, and objectives to concentrate on the core business of training and online education;
Identified redundancies and gaps, automated the best practices, whilst maintaining focus on the core business processes;
Applied strategic management audit to drive the company design strategies, and follow up on the implementation and updating;
Compiled business intelligence, assessed financial capability and created operation budgets;
Launched and marketed Hitachi Interactive Devices including interactive boards, touch- screens and blue tooth tablets.
Initiated BPM, BPR, and eventually TQM to help optimize processes and a healthier & better work environment;
Mapped business processes creating an enterprise blueprint that captured the company's knowledge from strategic intent down to work practices and technology architecture;
Modelled the "As-Is" and "To-Be" scenarios, designed and advised on the best-fit control systems for smooth processes;
Enhanced the employee's competence and performance;
Identified business events that should be measured / managed and linked them to tools (BSC, SWOT) and other DSS (Ptech-Framework software).
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