Service Account Manager
Bupa Global - Sukoon Insurance
Total years of experience :2 years, 1 Months
Spearheaded customer service initiatives for UAE B2B clients, ensuring seamless communication and satisfaction.
Served as the main liaison for Group Secretaries/intermediaries, providing dedicated and comprehensive support.
Collaborated with cross-functional teams including Global Sales, New Business, and claims, orchestrating customer-focused actions.
Proficiently managed application processing, renewals, preauthorization, claims support, and addressed daily billing and commission inquiries.
Spearheaded customer service initiatives for UAE B2B clients, ensuring seamless communication and satisfaction.
Served as the main liaison for Group Secretaries/intermediaries, providing dedicated and comprehensive support.
Collaborated with cross-functional teams including Global Sales, New Business, and claims, orchestrating customer-focused actions.
Proficiently managed application processing, renewals, preauthorization, claims support, and addressed daily billing and commission inquiries.
Provided comprehensive tutoring across various subjects, fostering academic excellence among students. As the social committee coordinator, I actively led to the development of engaging programs. Orchestrated and executed events, including successful foreign exchange programs between international universities and on-campus students.
Provided comprehensive tutoring across various subjects, fostering academic excellence among students. As the social committee coordinator, I actively led to the development of engaging programs. Orchestrated and executed events, including successful foreign exchange programs between international universities and on-campus students.
Deliver engaging lectures and workshops on faculty research topics, promoting a dynamic learning environment. Conduct office hours and personalized one-on-one sessions with students, providing tailored academic support. Strategically distribute surveys across campus and various social media platforms to gather comprehensive feedback. Proficiently analyze survey data, extracting valuable insights to inform academic improvements.
Deliver engaging lectures and workshops on faculty research topics, promoting a dynamic learning environment. Conduct office hours and personalized one-on-one sessions with students, providing tailored academic support. Strategically distribute surveys across campus and various social media platforms to gather comprehensive feedback. Proficiently analyze survey data, extracting valuable insights to inform academic improvements.