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Jawaher  Khalid , customer service qa specialist

Jawaher Khalid

customer service qa specialist·المركز الوطني للنخيل والتمور

Saudi Arabia

High school or equivalent, ادبي

Work experience

Total years of experience: 6 years, 5 months

customer service qa specialist

May 2025 - Present

المركز الوطني للنخيل والتمور

Riyadh, Saudi Arabia

May 2025 - Present

Company industry:
Agriculture & Crop Production
Job role:
Customer Service and Call Center

customer service agent

January 2025 - Present

ناقل اكسبرس

Riyadh, Saudi Arabia Remote

January 2025 - Present

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Customer Service and Call Center

call center agent

April 2024 - Present

Majorel Company

Riyadh, Saudi Arabia

April 2024 - Present

Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

store manager

March 2020 - September 2022

Alhukair group

Riyadh, Saudi Arabia

March 2020 - September 2022

Company industry:
Retail & Wholesale
Job role:
Sales

assistant store manager

August 2019 - January 2020

fawaz Al-hukair

Riyadh, Saudi Arabia

August 2019 - January 2020

Company industry:
Retail & Wholesale
Job role:
Sales

sales representative

March 2019 - August 2019

fawaz Al-hukair

Riyadh, Saudi Arabia

March 2019 - August 2019

Company industry:
Retail & Wholesale
Job role:
Sales

Cafe supervisor

June 2018 - January 2019

candly institution

Riyadh, Saudi Arabia

June 2018 - January 2019

Company industry:
Retail & Wholesale
Job role:
Sales

Education

170 high school

July 2017

July 2017

High school or equivalent, ادبي

Saudi Arabia

GPA (percentage): 86%

GPA (percentage): 86%

Skills

Professional Services
Expert
Professional Services
Expert
English
Expert
English
Expert
Client Handling
Expert
Client Handling
Expert
Customer Support
Expert
Customer Support
Expert
Team Handling
Expert
Team Handling
Expert
حل المشكلات بشكل إحترافي
Expert
حل المشكلات بشكل إحترافي
Expert
مهارات التواصل
Expert
مهارات التواصل
Expert
تعامل إحترافي وسريع
Expert
تعامل إحترافي وسريع
Expert
التطوير المستمر
Expert
التطوير المستمر
Expert
مهارات العمل الجماعي
Expert
مهارات العمل الجماعي
Expert
ادارة المعرض
Expert
ادارة المعرض
Expert
القيادة
Expert
القيادة
Expert
ادارة الفريق
Expert
ادارة الفريق
Expert
الانضباط والالتزام الكامل
Expert
الانضباط والالتزام الكامل
Expert
اللباقة وحسن التعامل
Expert
اللباقة وحسن التعامل
Expert
الحاسب الآلي
Expert
الحاسب الآلي
Expert
خدمة الزبائن
Expert
خدمة الزبائن
Expert
تحمل ضغوطات العمل
Expert
تحمل ضغوطات العمل
Expert
ادارة المبيعات
Expert
ادارة المبيعات
Expert
تحقيق التارقت
Expert
تحقيق التارقت
Expert
التخطيط والتنفيذ
Expert
التخطيط والتنفيذ
Expert
سرعة التأقلم والتكيف
Expert
سرعة التأقلم والتكيف
Expert
writing
Expert
writing
Expert
typing
Expert
typing
Expert
mobile
Expert
mobile
Expert
marketing
Intermediate
marketing
Intermediate
English
Expert
English
Expert
Administration
Expert
Administration
Expert
Data Entry
Intermediate
Data Entry
Intermediate
Call
Expert
Call
Expert
Active Listening
Expert
Active Listening
Expert
Management
Expert
Management
Expert
Ticketing System
Expert
Ticketing System
Expert
Microsoft office
Intermediate
Microsoft office
Intermediate
customer service
Expert
customer service
Expert
Call Center
Expert
Call Center
Expert
Sales
Expert
Sales
Expert
Customer Care
Expert
Customer Care
Expert
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
CUSTOMER SERVICE DESK
Intermediate
CUSTOMER SERVICE DESK
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT WORD
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
POSITIVITY
Intermediate
POSITIVITY
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate

Languages

Arabic

Native Speaker

English

Expert

Hobbies and interests

عزف آلة الكمان
الكتابة
القراءة
التنظيم
التنسيق