Sales & Marketing Director
Crystal Soft Solutions LLC
Total years of experience :16 years, 8 Months
Developing and implementing strategic marketing and sales plans, forecasting to achieve corporate objectives for products and services. Designing sales & marketing operating budgets, effectively accomplishing satisfactory profit ratio and market share, ensuring effective control of marketing results & taking corrective actions to ensure marketing objectives are effectively met
Maintaining strong business relationships with clients and key strategic partners, performing sales forecast, setting objectives and KPI’s accordingly. Leading and directing teams, providing capacity building training's conducting performance evaluation to develop and control sales and marketing programs. Preparing periodic sales report projecting sales volume, potential sales, and areas of proposed client base expansion, reviewing and analyzing sales performances against programs, quotes and plans to determine effectiveness
Managed marketing operations, designed strategies for business outsourcing solutions, handled sales staff from UK’s well-known companies outsourced solutions, managed promotions for Suits Me & developed strategies for brand
Managed business operations of including IT, software, web development, accounts, sales & marketing. Determined needs, reduced costs. maximized efficiency and enhanced profitability
Responsibilities/Accomplishments:
Effectively managed 3 shift supervisors and 40+ agents, supervised inbound & outbound departments, provided capacity building training's to enhance sales, monitored regular operations
Established learning atmosphere through improved training's, communication and motivation. Supervised projects, handled
