Jay Mark Palasigue

• Managed B2C content throughout the entire process, from creation to publishing, ensuring high-quality profiles, offers, and digital
assets across platforms.
• Maintained accurate merchant profiles, pricing, offers, locations, banners, and images across platforms.
• Collaborated with merchants and cross-functional teams to ensure content and data accuracy.
• Performed QA and proofreading to ensure accuracy in pricing, descriptions, and formatting before publication.
• Managed high-volume content updates under strict deadlines while maintaining data accuracy.
• Conducted merchants visits to place marketing collateral, improving brand visibilty and brand awareness.
• Gathered customer feedback and escalated critical issues to the relevant account manager for timely resolution.

• Developed and maintained strong relationships with customers.
• Assisted product listing across all channels, especially in B and C class markets in Dubai, UAE.
• Negotiated with store managers and purchasers regarding placement of POSM materials and branding to increase brand awareness.
• Ensured product visibility and proper display in the right section.
• Gathered feedback and reported critical concerns to Account Managers for service improvement.
• Tracked and reported competitors marketing activities, including branding, pricing, and promotions.

• Built and maintained strong customer relationships to ensure smooth execution of sales.
• Managed B-class supermarket accounts in Dubai, including Union Co-op, Choithrams, Grandiose, and Carrefour.
• Took orders and followed up with the team to ensure on-time delivery.
• Ensured shelves and product displays remained fully stocked.
• Regularly checked expiry dates and price labels; rotated displays and applied FIFO.
• Enhanced product visibility through POSM placement and planogram compliance.

• Managed daily warehouse operations including receiving, checking, sorting and storing incoming goods.
• Performed picking, price labeling, tagging, packing and prepared merchandise for dispatch.
• Performed inventory check, stock counting using barcode scanner and reported any inventory discripancies.
• Assisted with loading and unloading of shipments.
• Ensured workplace cleanliness and complied with safety standards and procedures.