IT Administrator
AL Waseet Magazine Group of AWI Company
Total years of experience :11 years, 1 Months
• Ensured seamless connectivity and functionality by configuring a variety of networking devices including routers, switches, firewalls, and Wi-Fi access points, in two locations
• Proactively identified and resolved potential issues to optimize network performance and security by skillfully monitoring and maintaining LAN and DMZ server setups.
• Facilitated streamlined operations and improved user experiences by collaborating with the application support team and coordinating activities related to all company software applications.
• Set the seal on secure data management and appropriate user permissions by overseeing access rights to the NAS storage system among 8 department employees.
• Minimized downtime and ensured data integrity by demonstrating exceptional planning skills by scheduling hardware upgrades and security backups for two company locations.
• Enhanced security and surveillance by being in charge of CCTV operations.
• Minimized downtime and ensured data integrity by Demonstrating exceptional planning skills by scheduling hardware upgrades and security backups.
• Oversaw daily IT activities, ensuring the seamless functioning of the companys technology infrastructure and addressing any issues promptly.
• Designed, organized, and maintained the company's computer systems, including LANs, WANs, VPNs, internet and intranet systems, and network segments, overseeing approximately 100-node LAN and 15 DMZ Servers.
• Implemented and maintained a robust network security system by creating firewall rules in alignment with company policies for around 100 internal users and 10 groups. Achieved optimal protection by configuring and managing antivirus and anti-spam systems.
• Conducted thorough analysis of requirements and authored design documents, leading the development and modification of all front-end/back-end applications for both Data Center (DC) and Disaster Recovery (DR) sites.
• Effectively managed back-end applications with 100 users, meticulously handling permissions and ensuring smooth operation of critical systems.
• Increased productivity and optimized team dynamics by leading a 10-member team through organizational changes and restructuring.
• Ensured up-to-date antivirus protection and deployed updates across servers and approximately 100 personal computers, maintaining a secure computing environment.
• Promoted efficient communication and collaboration by skillfully managing Email Solutions in Net Core, overseeing over 150 email accounts distributed across 32 branches.
• Provided remote administration and support to approximately 30 locations/branches, ensuring consistent and reliable IT services across the organization.
• Provided expert guidance to a diverse clientele of over 100 businesses, spanning various sectors including healthcare, financial services, and other industries, in the design, implementation, and maintenance of robust local area networks (LANs) and related computer hardware solutions.
• Orchestrated technician schedules for efficient service request handling, while also offering technical support as required, fostering a collaborative and responsive approach to client satisfaction.
I have also worked at Techlink computers and IRS Network Academy between 2006 and 2008.