HR ASSISTANT
QATARI GERMAN COMPANY FOR MEDICAL DEVICES
Total years of experience :4 years, 3 Months
Responsible for the full employee life cycle from recruitment, induction to exit, and for providing full administrative support to the HR Managers and Officers, also involved in the day-to-day running of the HR office.
•Maintenance of the HR records and database
•Answering employee questions.
•Developing reports for senior HR Officers on staff sick leave, absences and holiday leave
•Handling all confidential information in a professional manner
•Arranged pre-employment medical examinations
•Updating and maintaining employee benefits, employee status
•Setting up, monitoring and then tracking employee probationary periods.
•Acting as the first point of contact for anyone enquiring about a vacancy
•Preparing file audits to ensure that all required employee documentation is collected and maintained
•Preparing termination paperwork and assisting with exit interviews
•Scheduling job interviews and assisting interview process
•Preparing new employee files
• Travel arrangements & organized accommodation for senior managers
•Screening phone calls, emails, letters and personal visits.
•Processing Payroll, which includes ensuring vacation and sick time are tracked in the system.
•Preparing Payroll reconciliation statements for month and year and invoices for payments.
•Having in depth conversations with people over the phone & face to face
Handled multifaceted clerical tasks e.g., data entry, records management and billing. Coordinate travel arrangements, maintained database. Quickly became a trusted assistant known for “can-do” attitude, flexibility and high-quality work
•Scheduling and Coordinating meetings, appointments, and travel arrangements for supervisors and managers
•Oversee schedules for all executives and manage booking for conference rooms and group workspace
•Drafting memos, letters, emails for managers and executive staff members.
•Opening, sorting and distributing incoming messages.
•Greeting visitors and determined to whom and when they could speak with specific individuals
•Recording and distributing minutes of meetings
•Managing the upkeep of photocopiers and fax machine s and ensuring all machines were fully operational
•Creating and processing and distributing all staff identity
Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision. Providing high quality care services to patients and providing patient consultations and communicating information about recommended treatments, and discussing cost of service, insurance coverage, and payment options with patients
•Managing the patient schedule, working with front office and back office staff to ensure organization
•Organizing and maintaining patient charting process, Schedule patients, prioritized and reviewed charts for completeness
•Verified insurance for treatments, collected payment from patients, and reconciled daily cash reports
•Consult with patients regarding treatment plan and determine insurance calculations and financial options
•Maintained patient waiting and cancellation lists
•Educating and counseling prospective patients throughout the admission time.
•Scheduled initial appointment of new patients, created electronic files for them and follow-up visits
•Responsible for taking registration in HIS Software, appointment scheduling, telephone coverage and patient referrals
• Answered multi-line phones Incoming and outgoing calls as well as telemarketing
•Faxed, scanned, and recorded all necessary medical documents
•Assisting doctors as needed and maintained cleanliness of facility
•Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment.
•Resolving any patient's complaints or issues on the unit
•Communicated with other doctor offices and all other organizations as needed
•Handling of office supply ordering and day-to-day office operations
•Training new staff and assist in new office set-up.
•Developing and implementing spreadsheets for tracking office sales and databases for tracking patient service
•Primary Liaison between the doctor and patient from first point of contact to completion of treatment.
Handled multifaceted clerical tasks e.g., data entry, records management and billing. Coordinate travel arrangements, maintained database. Quickly became a trusted assistant known for “can-do” attitude, flexibility and high-quality work
•Scheduling and Coordinating meetings, appointments, and travel arrangements for supervisors and managers
•Oversee schedules for all executives and manage booking for conference rooms and group workspace
•Drafting memos, letters, emails for managers and executive staff members.
•Opening, sorting and distributing incoming messages.
•Greeting visitors and determined to whom and when they could speak with specific individuals
•Recording and distributing minutes of meetings
•Managing the upkeep of photocopiers and fax machine s and ensuring all machines were fully operational
•Creating and processing and distributing all staff identity cards
Attend to guests courteously and deal promptly with their requests and queries. Having detailed information about the hotel and city. Check on VIP guest movements, complete their pre-registration formalities. Allocate rooms to all arriving guests after checking the guest preferences. Collect guest feedback forms and do any possible first hand service recovery steps.
•Welcoming guests during check-in and giving a farewell to guest while checkout.
•Handling guest complaints and concerns in an efficient and timely manner.
•Overseeing VIP guests, arrivals and departures.
•Coordinating and multi-tasking job duties in a busy environment.
•Should possess detailed information about the Hotel, city as well as the competition.
•Detailed information regarding arrivals and room requirements.
•Have up to date information on daily room occupancy
•Providing excellent customer service as per hotel standards.
•Greeting guests as they enter and exit the hotel.
•Providing information regarding the Hotel, town attractions, activities etc.
•Check on VIP reservations, complete their pre-registration formalities.
•Allocate rooms to all arriving guests.
•Maintain up-to date information on room rates, current promotions, offers and packages
•Co-ordinate with housekeeping for clearing of rooms.
•Perform basic cashier activities as and when required.
•Maintain guest lockers for safe custody.
•Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest.
•Give proper and complete handover to the next shift
•Should be able to handle all guests without bias or prejudice.
•Follow the house rules and policies laid down by the management.
Handled multifaceted clerical tasks e.g., data entry, records management and billing. Coordinate travel arrangements, maintained database. Quickly became a trusted assistant known for “can-do” attitude, flexibility and high-quality work
•Scheduling and Coordinating meetings, appointments, and travel arrangements for supervisors and managers
•Oversee schedules for all executives and manage booking for conference rooms and group workspace
•Drafting memos, letters, emails for managers and executive staff members.
•Opening, sorting and distributing incoming messages.
•Greeting visitors and determined to whom and when they could speak with specific individuals
•Recording and distributing minutes of meetings
•Managing the upkeep of photocopiers and fax machine s and ensuring all machines were fully operational
•Creating and processing and distributing all staff identity cards
/BOARD YEAR OF COMPLETION
