Jayson Angelo Castillo, IT Systems Administrator

Jayson Angelo Castillo

IT Systems Administrator

Secure Engineering LLC

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Electronics and Communications Engineering
Experience
18 years, 11 Months

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Work Experience

Total years of experience :18 years, 11 Months

IT Systems Administrator at Secure Engineering LLC
  • United Arab Emirates - Abu Dhabi
  • My current job since February 2010

OPERATIONS & INFRASTRUCTURE SUPERVISOR
 Create and maintain a comprehensive consolidated IT Asset Register and perform regular audits
 E-mail migration project from Active-Office to Google Apps
 Managing the Electronic Document Management System (eDMS) through Laserfische
 Workflow Application integrated through Google Apps for business process (e.g. RunMyProcess)
 Workflow Application using SharePoint Designer 2010
 Electronic signature integrated through Google Apps using Adobe EchoSign
 Assigned as the ORACLE Project Manager
 Generating weekly progress reports directly to the Support Director and the CEO
 Manages all official sign-off documents
IT SYSTEMS ADMINISTRATOR
 Ensure availability of all Server services (e.g. Domain Controller, DHCP, DNS, AV, Backup, etc.)
 Server installation, configuration and managing MS Server 2003 & 2008 for all site servers.
 Set Active Directory Group Policies as per IT security standards
 Administering the IP Telephony System using AVAYA.
 E-mail configurations through Active-Office; E-mail configurations through Google Apps
 Responsible for centrally managing the Symantec Endpoint Antivirus
 Managing the company’s Access Control System
 Image creation/backup using Norton Ghost
 Process calls of the Helpdesk Back-Office System issues.
 Liaison with vendors, outsourcers and contractors to procure server products and services.
IT NETWORK ADMINISTRATOR
 Filtering, setting policies and reporting bandwidth usage through Blue Coat Proxy
 Implementation of Juniper Network Firewall.
 Backup Systems using Symantec Backup Exec.
GOVERNANCE, RISK MANAGEMENT & COMPLIANCE
 Created IT Policies and Procedures
 Set the Integrated Management System (IMS) for the IT Department
 Practice of ITIL in the company
 Ensures the EHS (Environment, Health & Safety) is practiced in the IT Department
 Company certification on ISO 9001, ISO 14001, ISO 1800 & UKAS Management Systems.

IT Engineer at ALDAR LAing O'Rourke Construction LLC
  • United Arab Emirates - Abu Dhabi
  • March 2008 to January 2010

ADMINISTRATOR / NETWORK SUPPORT
 Operated LAN and WAN configurations using CISCO switches & routers
 Installation & troubleshooting of LAN/WAN configurations using HP & 3COM switches
 Server installation and configuration of Active Directory (AD), DNS, and Domain Controllers for user accounts through MS Server 2003 and Exchange 2003
 Website and Domain account monitoring
 Anti-Virus/Malware/Adware/Spyware installations, operations, and monitoring
 Account creation, billing and configuration of SIEMENS IP Phones
 Data backup using HP Data Protector

TECHNICAL SUPPORT
 Conducting installation, configuration, operation, and troubleshooting of network connections, servers, computer terminals, and laptops
 PC Image backup using Norton Ghost
 E-mail configurations using Microsoft Outlook 2003/2007
 E-mail configuration on Nokia mobile phones using "Mail for Exchange"
 License software installations (e.g. Autocad, Adobe, CS3, Bentley, etc.)
 Optimization of computer terminals and laptops for better performance

HELPDESK SUPPORT
 IT Asset Management
 Purchasing and LPO monitoring through Causeway
 Logging call request from end-user for IT Support using Track-IT Systems Software
 Managing user accounts in MS Server and Exchange 2003

ACQUIRED TRAINING
 Planning, Implementing, and Maintaining a MS Server 2003 AD Infrastructure
 Microsoft Windows Server 2008
 Unified Messaging: Microsoft E-Learning and Microsoft Virtual Labs
 Microsoft Desktop Optimization Pack
 Microsoft Windows Vista
 Autocad 2007 application

Thus, enable to familiarize network activity in all the 13 project site offices. Hence, able to communicate and operate with end-users, colleagues and superiors.

IT at RIVAN Systems
  • Philippines
  • February 2007 to September 2007

NETWORK ADMINISTRATOR
 Conducting installation, configuration, operation, and troubleshooting of network connections and computer terminals
 Operated on CISCO routers, switches, and IP phones
 Operated LAN and WAN configurations
 Taught students on networking fundamentals, CCNA

ACQUIRED TRAINING
 MS Server 2003 and MS Exchange 2003

Thus, enable to familiarize test procedures and network activity. Hence, able to communicate and operate with clients and superiors.

IT Administrator at MIKETOPIA Internet and Gaming
  • Philippines
  • July 2005 to December 2006

NETWORK ADMINISTRATOR/TECHNICIAN
 Conducted maintenance & troubleshooting of network connections & terminals
 Operated basic LAN configurations
 Handled transactions and financial accounts

ACQUIRED TRAINING
 PC Assembly
 Basic LAN/WAN configurations

Thus, enable to familiarize operations and maintenance. Hence, able to communicate and operate with clients and superiors.

Communications Engineer at DIGITEL (Digital Telecommunications Philippines)
  • Philippines
  • April 2004 to October 2004

COMMUNICATIONS ENGINEER (OJT)
 Conducted transmission and switching of telephone lines
 Troubleshoot and configured ADSL internet connection

ACQUIRED TRAINING
 Broadband Technology
 Optical CDMA (Code Division Multiple Access)
 Programmable Logic Computer
 Enahnced Data Rate for GSM Evolution
 Wireless Fidelity

Thus, enable to familiarize test procedures in the field. Hence, able to communicate and operate with clients and superiors.

Education

Bachelor's degree, Electronics and Communications Engineering
  • at Saint Louis University
  • May 2005

Bachelor of Science in Electronics & Communications Engineering  College Auditor – Elec. & Comm. Engineering Society, SY 2004-05  Athletics Varsity – Athletics Club Department Baguio Educational Athletic League 2003-04: 100m dash– 3rd Place  Mr. CEA –College of Engineering & Architecture SY 2003-2005 ● Developed essential skills in working with colleagues and superiors. ● Developed fundamental leadership and good inter-personal skills. ● Participated in student-oriented activities.

High school or equivalent,
  • at PISCO Private School
  • March 2000

 Class VALEDICTORIAN  Student Council PRESIDENT – SY 1998-1999, 1999-2000  Citizen Army Training Corporal Commander – SY 1999-2000  Editor-in-Chief – The PRISM, School Publication – SY 1999-2000

High school or equivalent,
  • at Pioneers International Private School
  • March 1995

 Honor Student

High school or equivalent,
  • at Al Nahja International School
  • March 1991

Specialties & Skills

Asset Management
Windows Server
Adobe Software
Autocad 2007
Website Hosting
HTML programming
Extensive Knowledge in Windows Operating Systems
Basic knowledge in Photoshop CS2/CS3
UAE Driving License
Proficient in Microsoft Office (97, 2003, XP, 2007)

Languages

English
Expert
Tagalog
Expert
Arabic
Beginner
Romanian
Beginner