Executive Secretary
Dubai Investment Group
Total years of experience :14 years, 10 Months
● Acting as a liaison between multiple residential tenants and vendors for the property management
department.
● Generating and approving the work orders in the building link system for residential tenants and
assigned work orders to the maintenance team.
● Requested for proposal and quote from the vendor for hoardings and advertisements.
● Creating weekly report for the units leased from the inventory.
● Responded to messages and inquiries from various parties and used well-developed active listening
and open-ended questioning skills to promote quick issue resolution.
● Introduced prospective tenants to types of units available and performed virtual tour of the premises.
● Maintained current contract files as prescribed by company contract policies and procedures.
● Proofreading and Marketing properties on Social Media and Property Portals.
● Co-ordinating between property management department and tenants for registration of the tenancy
contracts.
● Acting as a liaison between multiple residential tenants and vendors for the property management
department.
● Generating and approving the work orders in the building link system for residential tenants and
assigned work orders to the maintenance team.
● Requested for proposal and quote from the vendor for hoardings and advertisements.
● Creating weekly report for the units leased from the inventory.
● Responded to messages and inquiries from various parties and used well-developed active listening
and open-ended questioning skills to promote quick issue resolution.
● Introduced prospective tenants to types of units available and performed virtual tour of the premises.
● Maintained current contract files as prescribed by company contract policies and procedures.
● Proofreading and Marketing properties on Social Media and Property Portals.
● Co-ordinating between property management department and tenants for registration of the tenancy
contracts.
● Acted as liaison between insurance agent and company human resources department.
● Assisted clients in application process and ensure that all required information is accurate and
compliant with all applicable rules and regulations.
● Helped train new and existing employees on corporate insurance procedures.
● Developed efficient way to keep paper files properly and safely archived.
● Kept invoices for company premiums organized and up to date
● Maintained regular contact with customers to learn of any changing needs and keep customers updated
on latest insurance products.
● Organised all hard copy documents electronically.
● Developed Certificate of Insurance for Travel and Visa Issuance purpose for corporates.
● Conducting weekly & monthly sales meetings.
● Conduct current and future forecasting analysis, ensuring forecasting processes and methods are
followed
● Managed inventory & stocks.
● Looking after the sales and after sales services.
● Close co-ordination with customers related to their issues.
● Follow up with origin for stock from warehouse and timely dispatch.
● Provide administrative support to the Sales Team and Customers accordingly.
● Attending brands training such as that of
● Provided customer service and ticketing services for Reservations for JET AIRWAYS through SABRE
● Achieved the top-quality performer position for eight consecutive months.
● Conducted mentoring sessions with trainees on calls and solving the issues related to all the aspects of service
● Taking managerial decisions in their absence.
● Preservation of important documents