Jean Abou Adal

1. General IT Manager, actum consulting products GmbH, Hamburg, Germany
Jan. 2014 - April 2014
Responsibilities:
• Re-build all the IT infrastructure.
• Report directly to the Board of Chairmen.
• Size and Order the Hardware.
• Virtualize the remaining systems.
• Install new virtual Systems.
• Develop a Backup concept.
• Develop a Monitoring concept.
• Develop a disaster recovery concept.


2|P age
• In just 2 months, the whole IT landscape was evaluated.
• A backup concept was implemented.
• A damaged hardware was replaced with a new one and the system was virtualized.
• New software was ordered.
• Database and operating system migration of an old damaged SAP system was
completed.
• The blue-prints of a hardware and software study were written for the planned
development.
• New SAP systems and additional instances for existing systems were installed.

2. Senior SAP Consultant, BauerSystems KG, Hamburg Dec. 2011 - Dec. 2013

Responsibilities:
• Installation of enhanced packages.
• RealTech Transport Manager.
• Portals Installation and Configuration.
• Single Sign On (SSO)
• BEx installation and configuration.
• Automation of transports in other domains.
• Oracle database reorganization with brtools.
• Kernel upgrades.
• Adobe Document Services installation and configuration.
• System administration under Sun Solaris 10.
• Oracle database administration with Oracle 10 and 11.
• Volume management with Veritas Foundation.
• System monitoring with theGuard.
• BW precalculation server installation.
• Integration in the active directory.
• ABAP/4 development for the SAP Basis.
• Support the SEPA implementation.
• SAP System upgrades.
• User roles and authorization maintenance and development.


• International tests with global users were successful in the portals in a pioneer
project.
• Enterprise users were fully integrated in the enterprise portal and the active directory.
• BEx was installed and successfully tested in a pioneer project.
• ABAP stack Kerberos sso testes were successful.
• Java portals sso were successfully implemented in a global pioneer project.
• Enhanced packages were installed.
• New portals were installed.
• Oracle databases were successfully reorganized with brtools.
• STMS was optimized with foreign domains.
• RealTech Transport Manager was successfully installed and implemented.
• BW precalculation servers were successfully installed and tested

3|P age
• Upgrades for the SEPA implementation were successful.
• Filesystem volumes were optimized with the volume manager.
• System monitoring was optimized with theGuard.
• Adobe Document Services were successfully integrated in a pioneer project.
• ITIL v.3 training was completed.

3. General Manager and System Consultant as a global freelancer. Jan. 2004 - Dec 2011

Responsibilities:
• Acquisition and project management.
• Coordination and networking with global customers.
• Customer relationship.
• Sales management.
• Accounting and controlling.
• Time planning and management of flights and hotel reservation.
• SAP system consulting.
• SAP system administration.
• SAP system installation.

Customers: • AtosOrigin, Philips, ASML, DSM, Intervet, Schlumberger, The Netherlands.
• IBM Scandinavia, Arla, Bang & Olufsen, Carlsberg, Swedish Post, Louis Paulsen
Denmark, Scandinavian Tobacco.
• Roche, Basel, Mannheim
• Swisscom, Geneva.
• JohnsonControls, Germany.


AtosOrigin, Philips, ASML, DSM, Intervet, Schlumberger, The Netherlands.
• First level system analysis and first fix of 250
BW/CRM/ITS/SCM/XI/WAS/SEM/APO systems in a global hosting environment.
• Restore and recovery of Oracle databases.
• Languages installation.
• General SAP maintenance.
• Databases Oracle, MSSQL, SAP DB.
• OS: IBM-AIX, HP-UX, Windows
• Awarness training seminar was visited.

IBM Scandinavia, Copenhagen, Denmark, Arla, Bang & Olufsen, Carlsberg (CH/UK/PL),
Swedish Post, Louis Poulsen Denmark, Scandinavian Tobacco.

• System copies.
• Restore and recovery with IBM-TSM.
• Java stack installations as an add-on to abap stacks.
• High availability installations.
• Kernel upgrades.

4|P age
• Support packages installation for both abap and java.
• Repairing damaged systems.
• Databases: IBM-DB2/Oracle/SAP DB.
• OS: IBM-AIX.
• MS cluster system upgrade.

Roche, Mannheim, Basel
• NW2004s SR2 7.0 double stack full life cycle installation and configuration.
• R/3 4.6C full installation with Oracle 10.2.x and Oracle database structural
modification.
• Security measures implementation.
• Kernel upgrades.
• BI connectivity maintenance.
• Repaired damaged livecache of APO/SCM.
• Installation of support packages in double stack systems.
• Performance tuning with APO.
• Early watch implementations.
• Compliance Calibrator + FF, Firsa installations.
• System copies were performed.
• BW precalculation server installation and configuration.
• Change management implementations.
• Databases: Oracle 10.x, SAP DB.
• OS: IBM-AIX.

Swisscom, Geneva, Switzerland.
• Full PI/XI 70/7.1 lifecycle installations.
• Full ECC lifecycle installations.
• Database migration from Walldorf/Germany to Geneva/Switzerland.
• Project management and coordination with all SAP consultants and the customer.
• Coordination of the migration and mapping with the legacy system migration team.
• OS: Linux.
• Database: Oracle.

JohnsonControls, Cologne, Germany.
• Full PI/XI 70 lifecycle installations.
• ABAP stack SRM installation
• Languages installations.

4. Enterprise Solutions Manager, Wrigley GmbH - Munich, Germany, Chicago, U.S.
Jun. 2003 - Dec. 2003
Responsibilities: • Team member of the follow-the-sun group between Munich Germany and Chicago
U.S.
• Installations
• Upgrades
• Travel to Chicago and coordinate the work with the U.S. colleagues.
• System administration and upgrades

5|P age

• Installation and coordination of country versions.
• The CFM upgrade was successfully implemented.
• Languages were installed and supplemented.
• The BW upgrade was supported.
• KW data maintenance was supported.
• Data transportation was managed.

5. Manager and System Consultant as a global freelancer.

• Internal SAP installations, training, and preparations

6. Senior SAP R/3 Basis Consultant and ABAP/4 developer, Deloitte, Hamburg, Germany.

Oct.2001 - Dec.2002
Responsibilities: • ABAP/4 Developer
• SAP Basis Administrator
• An ABAP/4 tool was developed for Bayer, Leverkusen
• A CRM installation was prepared

7. Senior SAP R/3 Basis Consultant, CSI Unternehmensberatung GmbH - Hamburg, Germany.
Apr.1998 - Sep. 2001
Responsibilities: • Offer SAP R/3 Basis services to the consultancy clients


• Correction and transport system was supported at Busch-Jaeger.
• The whole roll-out at Busch-Jaeger was supported.
• Unix scripts for IBM-AIX were modified and developed at Busch-Jaeger.
• Printers were installed at Busch-Jaeger.
• SAPConnect was configured at Busch-Jaeger.
• User roles and authorizations were created and assigned at Busch-Jaeger.
• OSS messages were created and processed at SAP for Busch-Jaeger.
• File transfer with ftp was performed at Busch-Jaeger.
• Installation of front ends at Busch-Jaeger.
• A summary of the tasks of the SAP Basis was developed for Busch-Jaeger.
• Oracle databases were reorganized at Bertelsmann.
• General administration was performed at Bertelsmann.
• User management at Bertelsmann.
• An ABAP/4 tool was created for Bertelsmann.
• System copies were performed at Bertelsmann.
• First level support at Bertelsmann was offered.
• The employees of Bertelsmann were coached.
• The SAP landscape at Siemens was monitored.
• Statistics for the SAP landscape at Siemens were generated.

6|P age
• Transport requests into the SAP landscape at Siemens.
• Performance tuning of the SAP landscape at Siemens.
• OS: IBM-AIX 4.1, 4.2, HP-UX, Sun Solaris, Windows.
• Databases: Oracle, IBM-DB2, MSSQL, SAP DB.

8. General Manager and System Consultant as a freelancer. Sep. 1997 - Mar. 1998
Customers: WAN Consulting, Flensburg, Germany,
British American Tobacco, Hamburg, Germany

Responsibilities: • First level support.
• Backups.
• System survey.
• Transport and correction system.
• Monitoring.
• System restart.


• First fixes for the daily issues were performed.
• The system landscape was monitored.
• Transport requests were distributed in all the system landscape.
• Changed the backup tapes daily.
• Created detailed statistical lists of the whole SAP landscape.