Jeanette Papa

providing inquiry and answers to customer helping to resolve issue and giving options and giving extramile service for satisfaction

Server

Server
• Well prepared and well trained for fine dine in concept
• well trained for italian brand standard undergo for traning as per
Menu knowledge and sequence of service and how to deal with
Diff. Guest
Kosebasi Turkish Restaurant January 5, 2017-Nov 26, 2017
Gulf mall Doha Qatar
Azadea Company
Server
• Well prepared and well trained for Fine dine in concept
• Being in charge of handling wine list and wine to be severed for VIPs
• Being a shift leader to train all new comers the standard of service and the sequence re-
quired at fine dining restaurant
Kosebasi Turkish restaurant January 2015- December 2016
Seef 2 Muharraq Bahrain
Server
• Restaurant set up for daily service.
• Reporting to the restaurant manager about daily operation
• Organize and delegating task for other team member
• Provide training for all new comers
• Currently in charge of marketing inventory and making sure controllable in place and ar-
chiving targets required as per the PNL
• Ensure my team Rendering Turkish services to guests.
• Implementing and upholding companies’ policies.
• Acknowledge the team and train for food knowledge and preparation of all drinks and
food menu.
• Ensure Proper training provided for the team members Handling cash and credit payment
by customers.
• Quality check with customers while they are having their meal.
• Building good relationship with all customers.
Bartender
• Handling full operation of the Star Bar ( In House Bar)
• Stock and inventory checking for daily bar operation and monthly inventory
• Receive all incoming stocks and updating all stocks in the check book.
• Handling all the beverage preparation for in house dining and bar.
• Handling cash and credit payment done by bar customers.
Host
• Greeting and inviting customers at the front door.
• Seating guests at their table and taking waiting lists of customers.
• Keeping the customers informed on the availability of tables during peak hours.
• Providing a pleasant customer greeting services
Maki Japanese Restaurant March 2014 - December 2014
Bahrain World Trade Center
Server
• Well trained for fine dine in service. Professionalism while on operation.
• Well prepared and well trained for Fine dine in concept
• Being in charge of handling wine list and wine to be severed for VIPs
• Being a shift leader to train all new comers the standard of service and the sequence re-
quired at fine dining restaurant
Bartender
• Implemented new concepts of inventory which been never used or practice
• Making sure ordering are been place base on business needs on daily basis which report
to restaurant manager for an change to void over usage and wastages
• Implemented a new system to void wrong counts of all beverages which lead to safe cost
and over consumption
• Up selling and good communication skills to handle different guest.
T.G.I Fridays

Bahrain Family Leisure Company
Server, Cashier, Host
• Handled cash intake, inventory control, and light maintenance. Well trained and sched-
uled with the entire task as a cashier.
• Ensuringdining service for this exclusive cover restaurant. Responsibilities included
overseeing reservations, assisting in menu development, and serving as the restaurant's
representative to the public.
Cheesecake etc

186 Scout Deguia, Tomas Morato, Quezon City

Maintains cleanliness of the hotel rooms

Pantry
• Prepares drinks, desserts and salads
• Also in charge of food preparation