Store Supervisor/ Sales Coordinator
Gulf greetings LLC.
Total years of experience :16 years, 1 Months
• Assists the Store Manager in Supervising subordinates and the management of store
• Assumes the responsibilities of the Store Manager in the latter's absence
• Maintains a high regard for Customer queries as well as complaints
• Maintains employees discipline in the branch policies, regulation and standard operating procedures
• Follow up customer regarding up to date news regarding new arrivals.
• Motivates subordinates toward the attainment of the store branch objectives
• Checks and monitors the attendance of subordinates
• Coordinate with warehouse and buying department regarding Purchase orders as well as Transfer orders via Microsoft NAV
• Coordinates with contractors regarding in-store maintenance/upgrades.
• Implement branch marketing activities to optimize sales performance of the store on a monthly basis
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• Manages and regulates incoming and outgoing deliveries as well as monitoring inventory level.
• Creates feedback reports regarding week sales performance, stock requisitions, product movement, in-store marketing/promotional initiatives.
• Performs other related duties as may be assigned.
* Interacts with customers to provide and process information in response to inquiries, concerns
and requests about products and services
* Respond to customer inquiries
* Handle and respond to customer complaints
* Obtain and evaluate relevant information to product and service inquiries
* Provides pricing and delivery information
* Direct request and unresolved issues to designated resource
* Keeps records of customer interactions and transactions
* Record in writing all customer inquiries, comments and complaints
* Records details of actions taken
* Performs other related duties as may be assigned
* Responsible for the ethical promotion of high-quality pharmaceutical products to doctors and
other key professionals in the medical community.
* Responsible in creating and developing demand for pharmaceutical products in assigned territo-
ries to produce maximum profitable sales
* Arranging appointments with doctors, laboratory managers, and medical technologists, which
may include pre-arranged appointments
* Building and maintaining positive working relationships with the hospital and supporting admin-
istration staff
* Managing budgets;