Leasing Officer
Belhasa Real Estate – Br. of Belhasa Int’l Co
Total years of experience :14 years, 4 Months
• Managing & monitoring of more than 1000+ residential and commercial units including external-owned properties through a CRM system (Maisonette & Netsuite).
• Preparing an estimation list on a quarterly basis for upcoming tenancy renewals for purposes of VAT return filing and reference.
• Creating notices of renewal on a monthly basis and assuring delivery by hand and through email.
• Handling initial negotiations with Tenants and primarily focused on maintaining a same/increased rate on renewal, as allowed by RERA’s Index.
• In charge of Tenant’s vacating process in compliance with the terms & conditions of the contract and subjected to a negotiation stage on renewal to avoiding vacancy.
• Preparing a weekly listing report of vacating Tenants with minimal vacancy rate for the higher management’s review.
• In direct liaison with the Finance team in implementation of VAT collection procedures on commercial & residential units, if applicable.
• Create tenant profiles and accurate databases for each tenant category to facilitate information retrieval and ensure a proper follow-up system.
• Making calls and emails to Tenants over rented properties in assuring that all renewal procedures and formalities are met prior to expiry of current lease term.
• Be involved in all aspects lease administration, filing systems & specialty leasing for the company.
• Assists with special tasks and supports other department activities, as assigned.
• Managing & monitoring of more than 170 store outlets & leased-out properties and assuring that renewal procedures are processed on a proper timeframe.
• Reviewing of Profit & Loss and Balance Sheets statement prior renewal process and in liaison with the Retail Manager in acquiring operational confirmation reports based on store performances.
• Conducting a full reading of the terms and conditions of new lease agreements or renewed contracts and submitting the pros and cons of the terms to the in-house Legal team for further evaluation.
• Handling initial negotiations with Landlords for rental reductions with high success of up to 30% in reduction with incorporation of proposed clauses to support longevity of lease on a multiple term period.
• Creating letters to Tenants/Landlords regarding lease obligations, Lease expiration date notification, renewals, move out obligation, Security Deposit return letters, Deed of Surrender, Eviction notice(s).
• Preparing rental analysis reports prior to proceeding with a new project upon verification with the Property Manager & Business Development Manager.
• Processes and implements rent increases, upon verification with the Management & Legal team.
• Prepares and maintains paper and electronic files for various programs in compliance with Governmental Authority and Official Agencies.
• Drafting mails and making phone calls to tenants related to lease issues and preventative maintenance scheduling. Calls may include inquires related to rent collection and billings.
• Attends departmental meetings to discuss schedules, workloads, quality control issues, new/revised policies and procedures; follows-up as necessary.
Conducting the role of a regular (mystery) shopper and generating reports based on
first-hand experience with the interaction of staffs or attendants.
• Providing genuine feedback and assist resolving bad service to help enhance and
improve a company’s means of handling customer service.
• Promote top standard service as trained by the officials of DED.
• Nominating top brands or potential customer service winners for the yearly awards of
DSES via
• Providing assistance in all legal matters and advises in documentation, negotiations and contracts.
• Responsible for drafting and reviewing contracts for Sale and Purchase Agreements and/or Tenancy Contracts that would serve the best intentions between both parties.
• Preparing drafts for other agreements and Special Power Of Attorney.
• Handling client relationship and assuring that all their files and data are updated on a regular basis.
• Conducting an in-depth analysis of Dubai Land Department and RERA’s latest rules for disseminating in a simplified form the needed information to Real Estate Brokers for their better understanding.
• Assuring the daily activities of the Office is running and double-checking on posted advertisements to assure that all legalities are met as per the rules.
• Co-ordinating with other sales and marketing personnel in issues relating to advertising, sales promotions, new projects, public relations etc.
• Assisting with the management of clients for sales/rentals and determining each need to refer the best solutions as per their financial capabilities.
• Performing Comparative Market Analysis to estimate the fair value of properties.
• Organize and schedule meetings within the office and/or with clients for house viewing or contract signing.
• Hosting for a TV show called ‘Tribe!’ which is a family-friendly show which showcases any topics that may interest the general public.
• Conducting researches about specific human interest topics and proposing the same to the Producer/Director for approval.
• Making ocular inspections to the proposed site and securing the required permissions or licenses, if needed, to make the shoot.
• Attending to meetings with the creative director and producer; openly sharing the ‘pitches’ in an open forum with the crew.
• Responsible for preparing all legal documents such as Contracts, Memorandums, Pleadings, Letters and presentation materials to the Lawyer.
• Proofreading and cross-checking final drafts including dates to assure the proper presentation prior to official submission to the concerned entity.
• Assisting and accompanying the Lawyer in his work and assuring that all requirements and documents are well organized.
• Providing basic legal assistance to walk-in clients as per my personal knowledge acquired during the study of Law with authorization from the Lawyer.
• Providing basic legal assistance to walk-in clients as per my personal knowledge
acquired during the study of Law with authorization from the Lawyer.
Completed a 4-year degree in Bachelor of Law.
Completed a degree in Bachelor of Arts, Major in Mass Communication.
Completion of high school level.